Rhubarb Store Reviews 

83
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

I guess I should have read these reviews before ordering. I got a courtesy email saying it would cost $55 more shipping than the $26 I already paid when ordering, I requested a cancellation of the or... See more

Rated 5 out of 5 stars

Really pleased with my recent purchase from Rhubarb and Lemon. It was a last minute birthday present for my husband, purchased it on the Tuesday and it was delivered (all nicely packaged too) the nex... See more

Rated 1 out of 5 stars

Worst experience evr, the shop mistakenly filled my postal code and after almost 20 days have no updates. The post can’t provide any info as per privacy policy, not even the mistaken address they fill... See more

Rated 5 out of 5 stars

The products are exactly as advertised. Took a bit long to arrive (to germany) but that was due to customs regulations as it came from outside of the EU. There was a problem with my refund after I'... See more

Company replied

Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Fashion Accessories Store
  4. Used Clothing Store
  5. Vintage Clothing Store

Written by the company

Rhubarb Store is an online retailer curating new and secondhand pieces, bound by style, storytelling and circularity.


Contact info

2.9

Average

TrustScore 3 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(83)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

mostly good experience

really like what they’re doing, really nice pieces and well curated. the only product i ordered broke as soon as i took it out the box though sadly so maybe some quality control issues? i feel like i was just unlucky and that this wouldn’t be common but as 1/1 things i have ordered were broken i couldn’t say. still, well presented and now i’ve got the product fixed i’m enjoying it.

6 June 2023
Rated 2 out of 5 stars

Still waiting for delivery

I did my purchase on the 31th of may. We're 16th of june now and still waiting for it. On top of that I had to pay 45 euro for customs. Nowhere mentioned on your site. So no, I'm not sattisfied.

15 June 2023
Rhubarb Store logo

Reply from Rhubarb Store

Hey Hugo, as discussed over email, your order is currently at customs and we have contacted them directly to try and speed up the process. Unfortunately, these delays do happen but we are doing what we can to get it sorted for you.

I am really sorry that it hasn't gone smoother but I'm sure it will be with you very soon! :)

Rated 5 out of 5 stars

5 stars!

Really impressed. I ordered my jacket and received it two days later. The jacket was in great condition. It looked like it had never been worn! I will definitely be buying from them again.

19 May 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience evr, the shop mistakenly filled my postal code and after almost 20 days have no updates. The post can’t provide any info as per privacy policy, not even the mistaken address they filled. They dont responde unless commenting insta posts with your experience. Stay away!

23 May 2023
Rated 5 out of 5 stars

Ten out of ten

Great selection of Stussy shirts that I couldn’t find any else. Fair prices and super quick delivery.

22 May 2023
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Reply from Rhubarb Store

Great to hear - thanks Moe!

Rated 5 out of 5 stars

Great service

Great service, great products 😁

15 May 2023
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Reply from Rhubarb Store

Thanks Ian! Really glad to hear

Rated 5 out of 5 stars

Great product

Great product, Great fit and speedy delivery. 5 STAR

10 May 2023
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Reply from Rhubarb Store

Really glad to hear, thanks James!

Rated 1 out of 5 stars

I ordered my package the 2 of mai

I ordered my package the 2 of mai. Now is the 23 and I haven’t received my package yet. It said max 7 working days.

3 May 2023
Rhubarb Store logo

Reply from Rhubarb Store

Hey Anton, as discussed over email, your order is currently at customs and we have contacted them directly to try and speed up the process. Unfortunately, these delays do happen but we are doing what we can to get it sorted for you.

I am really sorry for the delay but I'm sure it will be with you very soon! :)

Rated 1 out of 5 stars

I still haven’t received the product…

I still haven’t received the product after over 20 days…..

3 May 2023
Rhubarb Store logo

Reply from Rhubarb Store

Hey Cecillie, as discussed over email, your order is currently at customs and we have contacted them directly to try and speed up the process. Unfortunately, these delays do happen but we are doing what we can to get it sorted for you.

I am really sorry for the delay but I'm sure it will be with you very soon! :)

Rated 5 out of 5 stars

Fantastic product

Great quality t shirt, really fast delivery too. Recommend a purchase

1 May 2023
Rhubarb Store logo

Reply from Rhubarb Store

Hey Sean, really glad to hear you like your t-shirt!

Rated 5 out of 5 stars

Great communication

Great communication, t shirt was well packed and a quick delivery.
Highly recommended.

1 May 2023
Rhubarb Store logo

Reply from Rhubarb Store

Thanks Colin :)

Rated 5 out of 5 stars

No complaints

Nothing was wrong with what I ordered and it arrived within the time frame provided

24 April 2023
Rhubarb Store logo

Reply from Rhubarb Store

Thanks Evan. Enjoy your hoodie!

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