I ordered three pairs of pants, two with 30L and one 29L. I was charged extra $10 for tayloring to 29L, as described ont he website. It was also marked as the "Final Sale" - meaning, I cannot retur... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As always Rhône has quick shipping and item exactly as described. Ive tried polos from vineyard vine lululemon footjoy Nike NOTHING compares to Rhône’s. Also you have to try the briefs you’ll never... See more
Rhone is a premium brand that offers quality clothing. As a long-time supporter of the brand, Rhone's Commuter Pants have been a staple in my wardrobe. The material and fabric offers comfort throughou... See more
Company replied
Awful! Avoid this scamming site at all costs. They have got well known MUAs advertising it - yet you never receive your order and they tell you otherwise. Apparently they say Royal Mail tracking numbe... See more
Company details
Written by the company
Rhone Apparel is an American startup company producing and selling men's and women's sportswear.
Contact info
Pacific Street 484, 06902, Stamford, United States
- rhone.com
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Luck Dealing with This Company
I ordered three pairs of pants, two with 30L and one 29L. I was charged extra $10 for tayloring to 29L, as described ont he website. It was also marked as the "Final Sale" - meaning, I cannot return or exchange it. When I received the purchase shipment, I tried ny 29L pants on and... no alterations had been done! I compared the length to two other pairs with 30L - they were identical, confirming that there was no alteration done to 29L.
I contacted the "CHAT" customer service the next day and a very nice AI system politely requested me to make the measurements and send the photos to the company... no apoliogies, no corrective actions, nothing. I guess this is a "New Generation" of companies where no one cares about the customer satisfaction but, rather, about making more, more, more $$$. It is very said... how the sales profession and the industry have deteriorated.
horrible customer support
Clothing is ok, but if you need to return or deal with customer service you are better off ordering anywhere else. They are not helpful and contradictory

Reply from Rhone
Great quality clothing!
Both my husband and I love their clothing! It's high quality, comfortable, and the customer service is responsive and friendly.
I've recommended Rhone to many of my friends and they have switched over from Vuori and Lululemon.

Reply from Rhone
Ordered the 7/8 leggings and a few…
Ordered the 7/8 leggings and a few other things. Wore the leggings and found them itchy and unbreathable. Turns out they are made from recycled polyester. I returned 3 items. But I wore the leggings so they will go directly into a donation bin. I've bought the same leggings at Costco for $10. They are also selling these Rhône leggings at nordstroms rack for $34. Don't make the same mistake I did and buy for $108! They removed my review on their website. This is not a luxury brand. I will never fall for them again.

Reply from Rhone
Shady and low quality.
Got their commuter blazer based on reviews. It was awful. Just nothing positive to write about it. Gave it a fair review, and they removed it. Emailed me after and offered 10% off my next purchase. Worthless discount because I get 20% off from ID.me. regardless, super shady that they delete 1 star reviews to inflate their ratings.
Rhone is a premium brand
Rhone is a premium brand that offers quality clothing. As a long-time supporter of the brand, Rhone's Commuter Pants have been a staple in my wardrobe. The material and fabric offers comfort throughout the day, and the pants are easy to take care of. Rhone also goes out of the way with excellent customer service and support!

Reply from Rhone

Reply from Rhone
DO NOT ORDER FROM THEM!!!!
Doesn’t even deserve one star!!! Said it was delivered which is was not! Won’t supply tracking and won’t give a refund or replacement?? Then blocked my email when I stated I wasn’t going to let them get away with it!!! UTTER SCAM

Reply from Rhone
Love this brand!!!
Love this brand. It is really their fabric that makes them stand out. I used to shop Lulu but they have gone down hill recently and they never have consistency with their product. Huge fan!!
Love the new women’s collection
Love the new women’s collection! I’ve told all my friends about it. Awesome quality. 5stars from me!
Amazing Quality, Fantastic Customer Experience
Ordered the new women’s stuff and was blown away by the quality, fit and fabrics. Shipping was so fast! I ordered my stuff on a Thursday with free shipping and it was at my house on Friday! Some of the stuff didn’t work out but returns were easy and free and I got refunded as soon as the stuff was scanned at UPS. They make it so easy to shop online. Super impressed with the customer experience.
Best clothes ever
Best clothes ever! In the office I live in their commuter line and love their workout shorts and shirts
Best men’s workout shorts out there
High Quality & Great Fit
Materials are high quality and the items fit very well. Super comfortable and stylish. They have something for everyday (athletic wear, casual, even formal. Love these clothes.
Fabric and Fit is amazing!
I bought my husband several items recently and he LOVES every piece! He loves the fabric and the fit!! A customer for life!!
As always Rhône has quick shipping and…
As always Rhône has quick shipping and item exactly as described. Ive tried polos from vineyard vine lululemon footjoy Nike NOTHING compares to Rhône’s. Also you have to try the briefs you’ll never get briefs from anywhere else.
5ft 9 165lbs medium fits perfect
Comfortable
I just received my Commuter Shirt and it instantly became my favorite article of clothing. The elasticity in the fabric is flexible but still looks professional. Extremely satisfied, I will definitely be ordering from here again!
QUALITY A++++++
Pretty much exclusively workout and train in Rhone at this point. Well designed, durable and breathable for my longer runs and in the gym. Quality is top notch. Ordering and shipping was easy and on time as always.
Great delivery experience
Great delivery experience with easy ordering, excellent communication, and a professional delivery service. Highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







