Adam from Rhino has been exceptional. Just the right balance of following up on a quotation to ensure we didn’t miss our renewal date. Great service at a great price.
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The lad i dealt with on the phone to renew my insurance was great! Was nice to talk to a HUMAN, instead of a robot reading a script! Fantastic service will be using for the foreseeable when it comes t... See more
Representative was clear and to the point which is helpful when you're in the middle of your work day with not much spare time.
Great customer service from Patrick. Kept things simple and was honest and upfront about prices and what I needed. Good value and I would recommend.
Company details
Written by the company
Rhino Trade Insurance provides specialist insurance products tailored to the needs of tradespeople across the UK. From public liability and professional indemnity to tool cover and personal accident insurance, we offer affordable, reliable protection to keep your business covered. 🦏
Contact info
Rhino Trade Insurance, Windsor House, Troon Way Business Centre, Thurmaston, LE4 9HA, Leicester, United Kingdom
- 0116 243 7904
- info@rhinotradeinsurance.com
- rhinotradeinsurance.com
4.7
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great value and service
The guys at Rhino saved me a fortune and gave me an excellent customer experience.
27 November 2024
Unprompted review
Knowledgeable staff who looked after me…
Knowledgeable staff who looked after me and my needs. Would recommend.
13 December 2024
Unprompted review
Rhino 5⭐️
I couldn't be more impressed with the outstanding service I received from Rhino! As a small business owner in the trades industry, finding reliable and affordable insurance can be a daunting task, but their team made the entire process seamless and stress-free.
From the moment I reached out, their staff was friendly, knowledgeable, and truly invested in understanding my business's unique needs. They took the time to walk me through all the options, explaining the details of each policy, and helping me find the best coverage for my specific risks. I felt confident knowing they had my back.
What really sets Rhino apart is their dedication to customer service. They responded promptly to all my questions and were always available for support, whether by phone or email. Plus, their rates are competitive, and I never felt pressured to buy anything I didn't need. It's clear they genuinely care about their clients.
I’ve now been with them for over a year, and I've had zero issues with claims or customer support. In fact, they've been proactive in helping me adjust my coverage as my business grows, which I really appreciate.
I highly recommend Rhino to anyone in the trades industry looking for reliable, professional, and affordable insurance. It's rare to find a company that truly goes above and beyond, but Rhino does just that!
⭐⭐⭐⭐⭐
29 November 2024
Unprompted review
I’ll be recommending Rhino to everyone!
Great team who work hard to help in any way they can!
3 December 2024
Unprompted review
Terrible customer service
Terrible customer service, put you with a company who just make it impossible to claim. Pass you from pillar to post. Policies not worth the bit of paper there written on.
7 November 2024
Unprompted review
Fantastic service from them today
Fantastic service from them today, it's Sunday, they were shut, but still called me back after I emailed them with a problem that was all my own fault relating to incorrect information that I gave them, Troy called me up, sorted the problem in less than a minute, he resent all the correct documents and sorted out my mistake, he really made me feel that I was important to them and that's what you want as a customer. Definitely worth writing a good review to let others know how good a job he did. Plus I got an amazing 20% discount via PlumbApp, so double happy now.
10 January 2021
Unprompted review
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