Reynolds of SelbyReviews 

266
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently bought a Mini Roadster from Wayne. MOT, full service and even 2 new front tyres on when I collected it last week. A good experience too after dealing with main dealerships in the past.... See more

Rated 5 out of 5 stars

Absolutely the best! Richard is amazing. They go above and beyond any other car dealer I’ve ever seen, much better than big main dealers such as lookers. Not pushy at all. Perfectly polite and approa... See more

Rated 5 out of 5 stars

Fantastic service from a good well established family business. Very friendly and helpful in fact nothing is to much for them when it comes to trying to assist in anyway they can. The quality of the s... See more

Rated 5 out of 5 stars

From start to finsh the whole process was just first class service. Having never purchased a car from a dealership before we wasn't sure what to expect, but we really were blown away but everything.... See more

Company details

  1. Car Dealer

Written by the company

We are a family run, multi award winning car dealership established in 1995. We keep around 25 cars in stock for sale, and have six workshop bays in the service department. Whether you are visiting our workshop for a service or repair, or looking to buy a new car from us, we have one aim:.... "To be the best garage our customers have every been to"


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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No history of asking for reviews

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4.9

All reviews

(266)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

12+ years of friendly, faultless support

I have been dealing with Reynolds of Selby for over 12 years and have to say they have always been friendly and faultless in their support to me. always welcoming and ready to provide advice and guidance for those of us who need it. Extremely pleased with my recent purchase of a top quality 2nd hand car, easy and stress free. I also have family who buy and service their vehicles regularly with Reynolds.

7 May 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for leaving a great review Andrew! I hope you are loving your new car... don't forget we are always here for you if you can't remember how to use all the features! Richard Reynolds.

Rated 5 out of 5 stars

Purchased a used Volkswagen from Reynolds

Purchased a used Volkswagen in February this year from these guys received excellent service from both Richard and Ian extremely pleased with the vehicle would definitely recommend them and use them again

4 May 2019
Unprompted review
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Reply from Reynolds of Selby

Many thanks for the great review Brain... I'm really pleased to hear you are happy with us and your new car. Thanks for your business ... and driving all the way up from Wales! Richard Reynolds

Rated 5 out of 5 stars

Reliable team I’ve trusted for over 20 years

I’ve used Reynolds for over 20 years and get great service from the dedicated team who go out of their way to help. As a woman I appreciate not being patronised and I trust what they say. When it goes wrong (occasionally) they sort it out without a quibble

2 May 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the great review Susie.... Our reputation isn't built on being perfect, but by putting things right if we ever get anything wrong! We have no service targets (unlike most garages) so no one is motivated to sell extra work that may not be required... rest assured if we think a part will last until next service we'll let you know! Richard

Rated 5 out of 5 stars

could not fault anything

could not fault anything, dealt with Richard (the boss) and he was the most helpful and friendly person.
Everything was as promised on their advertising ie : Full service, full MOT and 2 years free warranty. I will definitely be returning my car to them for the next servicing and would recommend to anyone buying a second hand car

30 April 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Denise .... I hope you are both loving your new Kuga.... don't hesitate to get in touch if you have any issues with the car. We'll send you a service and MOT reminder for next year and would love to service the car when it's required. Richard.

Rated 5 out of 5 stars

Richard could not have been more…

Richard could not have been more professional, welcoming or helpful. An absolutely top chap and an absolutely top business. Couldn't recommend more highly.

30 April 2019
Unprompted review
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Reply from Reynolds of Selby

Awesome... thanks for the great review Matt... very jealous of your new Ducati!!!!!! Hopefully we'll meet up on a track day sometime this summer. Rich.

Rated 5 out of 5 stars

Thank You

I have been a Reynolds of Selby customer for a few years now and have always found them to be helpful, reliable and very good value for money.

29 April 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Julie, we look forward to servicing your new car for many years to come!

Rated 5 out of 5 stars

Recommended

Good communication. Helpful and responsive. Excellent reputation locally. The RAC guy who carried out the pre purchase checks had used this dealership to service his own vehicle.
They provided a video of my selected vehicle showing the issues such as scratches needing attention. No issues about sorting all the issues flagged and full service provided before delivery.
And the 2 year warranty is reassuring too.

29 April 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the great review Stephen. Yes Richard (RAC inspector) has his works RAC vehicle and his own car serviced by our workshop... and has done for over 15 years! Richard Reynolds

Rated 5 out of 5 stars

Excellent service and warranty.

7 April 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks for the great review Jamie, I'm pleased you're happy with our service and warranty! We don't just sell cars, we sell peace of mind! Richard.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Actually made buying a pre-loved car quite simple. Went above and beyond to make it as easy a process as possible.

1 April 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the review! I don't know why most dealers make it so hard to buy a new car! Richard

Rated 5 out of 5 stars

Can't fault the team at Reynolds from…

Can't fault the team at Reynolds from start to finish on the purchase of my new car Thank you.

28 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the great review Paul... I hope you're loving your new Mercedes! Richard Reynolds.

Rated 5 out of 5 stars

Great Company to work with!

I would strongly recommend this company! I use them on a day to day basis for all Vehicles & have never had any issues. They do all of our Services, MOT's & any other repairs we could possibly need. They have friendly staff who are there to help every minute of the day, and give you advise etc. over the phone if needed. I wouldn't use anyone else after my years of dealing with them. They are a great company to work with!

27 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Beth, we really appreciate you taking the time to leave a review... and all the vans you bring to us for servicing and repairs... Regards to Mic. Richard Reynolds.

Rated 5 out of 5 stars

Friendly efficient & honest service

Friendly efficient & honest service - highly recommended.

26 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Helen, It's a real pleasure looking after the whole families cars... especially when some of you come from Manchester!

Rated 5 out of 5 stars

A very easy and enjoyable car buying…

A very easy and enjoyable car buying experience. I found Richard very obliging and will certainly use for future servicing.Would highly recommend....

24 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Stephen, I really appreciate you taking the time to leave a review. We'll send you a service and mot reminder for when your car is due. Richard.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, would recommend highly. They went above and beyond to ensure everything went smoothly. Would recommend highly!

24 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for taking the time to leave a review Gary...good look with your new family! Richard.

Rated 5 out of 5 stars

Car repair

An excellent and professional garage, a pleasure to deal with and met all my needs. The staff are so courteous and give great customer satisfaction. A pleasure to deal with.

23 March 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for leaving a review Steve. Its a pleasure looking after customers like you who've been coming to us for many years... must be over15 years since you first came to us!

Rated 5 out of 5 stars

I have been a customer of Reynolds of…

I have been a customer of Reynolds of Selby for over 15 years and have always been very happy with the service provided. They made the purchase of a car very easy a looked after us very well. I would definitely recommend them.

23 March 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Many thanks for leaving a Review Andrew, we look forward to looking after you and your new Kia for many years to come. Richard

Rated 5 out of 5 stars

Very good service

Very good service, we were well looked after and we was not pressured into anything very pleased thank you Reynolds of Selby.

23 March 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks Andrew... no one likes the pressure sales technique.... we let our cars and service sell themselves!

Richard.

Rated 5 out of 5 stars

Family business and family values

First class service as always. You never need to worry about unnecessary work to your vehicle. The team are always on hand to offer advice.

22 March 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thank you very much for taking the time to leave a review Charles. One of the reasons why we don't have any bonus schemes in place... I hear many stories of other dealers trying to hit bonus! If work needs doing on your car now, we'll let you know, if it needs doing in 6 months, we'll let you know... we know if we look after you we'll keep getting all the jobs your car needs be it now or in 12 months! Richard Reynolds

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