Reyap Hospital Istanbul Reviews 

323
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

It’s the worst place ever my best friend list both Breasts at this butcher so called hospital it’s a very very long story but do no go there ‘ my friend was in a cone for 6 weeks as well absolutely ou... See more

Rated 5 out of 5 stars

I have been twice in this hospital. For tummy surgery’s. They are treating you very professionally. All check up are done, scans, blood, x-ray, usg. They hospital have great specialist. There is outs... See more

Rated 5 out of 5 stars

I arrived from the UK..I had previously been to Reyap for gastric sleeve which has all gone well and nearly to my goal weight..I've returned to have implants and zircon crowns as my teeth worn, chippe... See more

Rated 5 out of 5 stars

I recently had the gastric sleeve surgery at Reyap hospital and my experience was great. Communication was quick and easy, the care I received was great from nurses, doctors/surgeons, translators, kit... See more

Company details

  1. Hospital

Written by the company

Reyap Hospital Istanbul started to serve in the rapidly developing district in 2016 as the largest and well-equipped private health institution in the region. Constructed on a closed area of 35,000 square meters, with a parking lot with a capacity of 250 vehicles, with 12 floors; With a total bed capacity of 275, 77 of which are intensive care beds, and 11 operating rooms, our hospital continues to serve at international standards.


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4.5

Excellent

TrustScore 4.5 out of 5

323 reviews

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4.5

All reviews

(323)

1 review in the last 12 months

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Rated 5 out of 5 stars

Came from NZ an amazing doctors and…

Came from NZ an amazing doctors and staff. Very clean hospital , humble amazing WLS doctors. I had dr Ahmet he was amazing.
Highly reccomend to anyone .
Does not even compare to NZ hospitals !
I have had no issues with my WLS surgery it was an easy recovery. blinge helped me through the process and was well organised and communicated perfectly . Senem was also a great help she made sure i was well looked after and reassured me through the process a very kind and caring lady always there when i needed something.
Thanks Reyap !

24 February 2023
Unprompted review
Rated 5 out of 5 stars

I came from Australia to Istanbul Reyap…

I came from Australia to Istanbul Reyap hospital for gastric bypass. I highly recommend this hospital from excellent communication, accommodation, cleanliness. They took very good care of me the nurses were amazing! It felt like I was at home they are very welcoming and reassuring! The process for me was very scary at first but as soon as I arrived I felt safe, happy and relieved very professional. All amazing drs and the translators were amazing!! I highly recommend Reyap hospital!

14 August 2023
Unprompted review
Rated 5 out of 5 stars

My name is Muna I came from Helsinki i…

My name is Muna I came from Helsinki i have done gastric sleeve i am so happy surgeon was so caring and professional. It is my post op 2nd day after my leak test surgeon said everything is right i started to drink and i am recovering very well even thinking to discharge tomorrow but doctor said it is early but at the end i am very happy with my decision about Reyap i recommend you to come here

29 August 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been here just 5 days and i will…

I’ve been here just 5 days and i will go back to Uk today everything was very good and service quality perfect. Doctor is professional my surgery went well I feel very good and healthy. Nurses are lovely and care was on point. Staff were all helpfull. I recommend you.

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Wasted time & money

Right from the start the hospital is more interested how much money I pay them not how they can help my sister who has muscles & nerves problem. They asked us to do all sort of scans and tests even though unrelated to her issues and the doctors don't seem to find out what's wrong with her, after we spent so much money still did not diagnosed her.
I took her to different hospital but asked me to do one test and atleast managed to diagnosised her, event hough it's uncurable.
My suggestion is to you, don't do all sort if tests and waste your money and time, move to another hospital as soon as you can for second opinion.
The nurses are unhelpful and rude.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Came from the UK to get the gastric…

Came from the UK to get the gastric balloon. Everyone has been really helpful and friendly. I feel very informed about what is happening and the room is lovely. Feel a little bit sick now I have had the procedure but it is much better than expected! Highly recommend.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

I arrived from the UK..I had previously…

I arrived from the UK..I had previously been to Reyap for gastric sleeve which has all gone well and nearly to my goal weight..I've returned to have implants and zircon crowns as my teeth worn, chipped and some missing...the who process has been excellent the dentist very professional and made sure I understood all the procedures..i am very happy and would strongly recomend the dental department here at Reyap hospital

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Hello Everyone came from Melbourne…

Hello Everyone came from Melbourne Australia to here REYAP. The team were allright. Everyone fantastic and laughs to you and taking care of you that's really good. Also this not a clinic this is a hospital and thats give you a lot of care rather than a clinic i like here a lot. Surgeon was very professional. The Team Senem, Deniz and Bilge&Delal were so helpful I'm quite happy and the Nurses Rabia and her team as well they were such a professional team back up!! I recommend here to my friends family and to you

27 July 2023
Unprompted review
Rated 5 out of 5 stars

As a companion of my partner we came…

As a companion of my partner we came from Uk for my partner’s surgery everything was quite good I got my 3 times meal everyday sometimes they bring juice and cookies it was so nice and my partner’s surgeon was so professional and he came to check everyday my partner also nurses were so caring and interpreters were okay I’m quite happy as companion and I recommend

11 July 2023
Unprompted review
Rated 5 out of 5 stars

I came here to Reyap from U.K

I came here to Reyap from U.K. for surgery everybody here is so friendly. I really like the hospital it is so clean and massive. Doctor was so professional I really like the way he caring. Also Cleaning service were so lovely.
nurses ( Aisha) and translators (Esra and Sedek) were so friendly they are so helpful and made me feel at home
They even took me to the shops 😊. thanks to all that had a hand in my stay I recommend everyone to this hospital It is trusty and worth to come!!
(I will follow up)

A big thank you to Dr Mirhan tosun & Deniz

3 July 2023
Rated 5 out of 5 stars

I came from the UK to have a gastric…

I came from the UK to have a gastric sleeve at reyap hospital. The cleanliness of the hospital is great and the care you are provided is the best I've experienced. Everyone explains everything very well. All the nurses were Amazing but nurse ayşe has been amazing always going the extra mile and making sure I was ok and cared for. A very kind and caring lady

6 July 2023
Unprompted review
Rated 5 out of 5 stars

From Ireland with friend of mine (same…

From Ireland with friend of mine (same operation together) when we got to the airport we met with very nice driver who took us to the Reyap hospital and we came to the hospital we met lovely staff they took us to the room and we went to sleep after a long flight next morning process Bilge met us our interpreter she was took us to part of health check she was nice and we finished surgeon was nice and he told us about everything before surgery. Surgery went well. I am very okay know. Also thanks to lady Senem who talk us before came here Happy to choose this hospital with my friend who had same operation. Everything was smooth and I recovery very well and recommend here.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Team and Care

From the moment I got in touch with Senem, I knew I chose the right hospital for my care and treatment. Within weeks I was booked in and on a plane to finally start getting my life back.

I have never experienced such great patient care, support and kindness. The whole team was truly amazing, and they made me feel well cared for and chased away any anxieties. All the staff were lovely and helpful, always greeting you with a warm smile.

I'm a year post surgery, and doing really well. The after care has been amazing, and taken away any stress.

I cannot thank you enough for your patience, hardwork and support. I would definitely recommend

5 July 2022
Unprompted review
Rated 5 out of 5 stars

A year today I had a gastric sleeve…

A year today I had a gastric sleeve here and it’s changed my life, I would recommend it to anyone! From start to finish the organisation and level of care was amazing and the staff especially Miss Blige and the dietitian were great and spoke really good English. Over 200lbs down my diabetes is now in remission and it’s thanks to this place and the procedure I had, thank you so much!

4 July 2022
Unprompted review
Rated 1 out of 5 stars

Part 2 of this nightmare

Part 2 of this nightmare, after my first review of having surgery at this hospital earlier this month my symptoms further developed I could not hold down any fluids or food. I ended up in hospital and after 21 days of no fluids or food a CT scan revealed the ballon was so over filled that it filled up my whole stomach with no room for anything to pass through. Emergency surgery was needed to remove the balloon, it has damaged my stomach, adrenal glands that may require me to be on medication for the rest of my life and a narrowed pipe. I requested copies of my surgery notes and documents I signed prior to my procedure at reyap hospital but they are still refusing to send them to me. They wouldn’t let me read them then and still won’t let me read them now. They have asked me to remove my earlier feedback from trustpilot and contacted me continuously as they seem more worried about my review than my physical health. This has been total negligence on their part and am now seeking legal advice. Who knows maybe my experience with them isn’t a common one or maybe it is and others have removed their reviews. I have been so so unwell and wouldn’t recommend the hospital at any, from start to finish there has been no care or accountability. I do understand the desperation for weight loss surgery but please please reconsider where you decide to go for your treatment, I wish I had spent the extra money and had it done in the UK. All I can say is thank god for our NHS they quite literally saved my life.

7 June 2023
Unprompted review
Rated 1 out of 5 stars

Please find somewhere else to go this place is awful

It was my wife that came here to have a gastric balloon done, I went with her and all I can say is thank god I did. The experience was awful, please never send anyone here alone. Better yet tell them to go somewhere else.
From the moment we landed in Istanbul, the experience was horrible, the private car they sent for us, was nearly 45 minutes late. When we finally arrived at the hospital, we didn't even have time to get out of the car, before we were being told to hurry up and follow this man, who didn't even tell is his name. He then took us to a room and told us to stay until the nurse came. He would have food sent to us.
Trust me you couldn't call it food, I wouldn't even serve it to my worst enemy. Not to mention I repeatedly told them I was a vegetarian and they just kept putting meat on the plate, so for nearly 3 days I ate no food, when we tried to leave the hospital for some fresh air, they chased us and told us we weren't allowed and we had to go back to the room and stay. No one could speak any real English, the men were patronising, and eyeing up anything of value, my wife felt so unsafe, she asked me to look after all her jewelry as she was afraid they would steal it. They didn't let you read any paperwork you had to sign.
No one explained to my wife at any point that she should stop smoking, and then when we got there they said she wasn't allowed and to just stop. How can anyone just stop?
The operation time came and I was told not to leave the room. When they brought my wife back, they literally dragged her off the trolley and pushed her on the bed, my wife was totally delirious, she had no idea what was going on, and they just left her, they wouldn't even tell me if everything had gone ok. All they said doctor come later. Later was right he turned up nearly 7 hours after the surgery, in that time my wife was allowed one pain killer and one bag of fluid, bare in mind, she could keep nothing down at all. They then told us to pay for the meds that she needed. No one came to check on her, her care was left to me.
I had to ask for more pain meds and you would have thought I had asked for gold bars, as they didn't want to give her anything. They had told my wife she could fly the next day, let me tell you, it is not something I would say do. even though they called a car to take us to the airport, they sent us there 5 hours before our flight, my wife could barely stand, much less stop being sick. We were both completely dehydrated as I was not allowed to go and get a drink while in the hospital. When I finally got my wife on the plane she became violently ill, the airline we flew on were great, they did all they could. When we landed I had to rush my wife to hospital.
Please believe me when I say this is not the place to chose, to have any surgery, if you have to go abroad, please look at anywhere else, and make sure you have WiFi so you can use Google translate.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Having found this hospital online with…

Having found this hospital online with others I found this place to be on the ball, I talked with Senem and responses were fast and easy to understand English, I booked my flights and came to Turkey and was picked up by a lovely taxi and taken to the hospital where I was welcomes on the entrance. I was shown to my room and settled in for the night. Next day everything was explained to me by Bilge ( lovely lady) and from this point I felt at ease and had the balloon the next morning and everything went well. All in all I think I made the right choice shooting this place and would be happy to recommend this hospital. I am from the UK and was worried but should have saved my wits from this. 5 star service from start to finish.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Their service was really good

Come from Sydney Australia.Their service was really good. Had my gastric bypass on 22/05/2023 together with gallbladder removal and feeling a little better the next day. Stay here for 6 nights. Doctors are good they are caring at us by visiting everyday to make sure no issues. Provide medication etc. accomodation for free. Free transportation to my destination

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Came from UK hospital is amazing big…

Came from UK hospital is amazing big and the room comfort food. Cleaning staff was very good. I had gastric sleeve and gallbladder removal at the same time my surgeon did amazing job I am really okay now. Also they don't send you to hotel after surgery I will stay until my return flight time. Nurses giving medications. Staff is so friendly I am happy to come here thank you I reccomend

27 May 2023
Unprompted review

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