Revolutionworks Reviews 

115
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought a Whippet E-Bike 2 1/2 years ago, and found it very good, BUT it has since developed a major fault, the motor does not engage at all, and the company have dropped their cycle customers like a h... See more

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Rated 1 out of 5 stars

I’m at the end of my tether with this company. I paid £2000 for an eBike which worked for about a year. I paid for repairs and the bike has been back and forth to them multiple times as it works for a... See more

Company replied

Rated 5 out of 5 stars

I am the proud owner of the new Whippet ebike. Well engineered & thoughtfully designed. Rides well, lightweight, comfortable, excellent battery range. 3 levels of power for headwinds..hills.etc, all... See more

Rated 5 out of 5 stars

Took delivery of a Whippet e-bike10 October 22. Found the set-up easy to do with the clear instructions. The bike is a delight to ride and the power settings easy to operate on the move, including 'no... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

Revolutionworks is committed to providing beautifully designed and engineered solutions to address the mobility and environmental crisis. Based in Bristol, England, we are a team of passionate cyclists, who combine their love of the bike with excellent engineering skills and the desire to improve our environment.


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3.5

Average

TrustScore 3.5 out of 5

115 reviews

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3.5

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Rated 2 out of 5 stars

Despite assurances that the Revos would…

Despite assurances that the Revos would fit simply to "any bike", it didn't fit mine. My bike's a Trek FX hybrid, so hardly a rare or exotic model.

To get the Revos to fit, I've had to:
--drill a hole in the downtube and insert a threaded rivet so I can fit the battery holder because it wouldn't attach to the two pre-existing holes for the bottle holder (to do this, I had to buy a right-angle drill converter and shorter drill bit, so that the drill fitted in the space between the top- and down-tubes, as well as a box of zinc-coated steel threaded rivets and a threaded rivet tool)
--replace the 35mm hybrid tyres with new 25mm road tyres (and new innertubes) so that I can fit the drive unit behind the seat tube
--significantly adjust the v-brakes to fit the lower-circumference wheels
--move the front derailleur further up the seat tube so that I can fit the pedal assist sensor (it won't fit on the downtube or chain stay), and
--significantly adjust the front derailleur so that it still changes gears.

The Revos isn't cheap to begin with so I hope it turns out to be worth the extra expense and effort involved in fitting it.

11 March 2022
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Reply from Revolutionworks

Hi Chris,

We're really pleased that you have successfully installed Revos on your bike. Your hybrid has a tapering seat tube which is an extremely rare feature, not found on many bikes, and this meant that the drive unit had to be fitted much lower and that led to the need to fit lower profile tyres.

With regard to the other points you mentioned, we have standard procedures to both of these issues without any modification to your bike and we would have been happy to share these with you.

Our customer service team here to help at any time by phone or email so please do not hesitate to get in touch if you have any issues.

Rated 5 out of 5 stars

Excellent Customer Service

Customer service from Revolutionworks was top class, very helpful. I tried out a bike before purchasing the Revos ebike conversion kit. The kit was reasonably straight forward for my husband to fit. He could only use one of the screw holes on my bike frame to secure the battery because the other wasn't in the correct place but used a tie wrap to make sure it was securely fitted. Haven't been out on a long ride yet but very impressed with how it performed on the local hills. I'm certain it will make cycling much more enjoyable for me. I'm very pleased with my purchase and would certainly recommend Revolutionworks Ltd. I'm glad I was able to support a local business who manufactures in the UK.

16 February 2022
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Reply from Revolutionworks

Hi Debbie, thank you so much for your review, that's appreciated. It was a pleasure to meet you and your husband and we wish you many happy miles with your Revos as the weather improves.

Rated 5 out of 5 stars

I love my new electrified bike

I love my new electrified bike! Hugo at Revolution Works couldn't have been more helpful from letting me try their bike to helping with fitting and my first test ride. I thoroughly recommend this product and this company, who are local to me, and have come up with an innovative product. I will be making fewer car journeys as a result of fitting the Revos system to a much loved pedal bike.

4 February 2022
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Reply from Revolutionworks

Hi Ali, Great, thank you so much for the review. Fewer car journeys and new life for a cherished bike, that's win win!

Rated 5 out of 5 stars

This is a really nice company making…

This is a really nice company making innovative eBike products in the UK. Really happy to support them.

26 January 2022
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Reply from Revolutionworks

Hi Richard, Thank you very much for your kind words, we're really pleased that you getting such benefit from your Revos.

Rated 5 out of 5 stars

Revos and Whippet and superb products

We have bought both a Revos and a Whippet, both are really high quality products. The Revos was fitted to my existing bike (which I love) to a really high standard and it works brilliantly. The Whippet is really light and so much better than the bulky bikes that we trialled. Alistair was so helpful and made the whole experience great. I would really recommend both products.

30 December 2021
Unprompted review
Rated 5 out of 5 stars

It is a great product

It is a great product, with high standard of quality, very silent and with enough power to help you in climbing a hill. It's my first time using an item to help me out riding my bicycle with more power, so in my first impression it works fine. If there is something to improve in the product would be to have different levels of assitance during your riding. Congratulations to the people who works in this project and god bless you.

20 December 2021
Rated 5 out of 5 stars

Revo's kit

Purchased my revo kit in July 2021 fitted to my hybrid 700c bike. Easy to fit, absolutely no wear to tyre after 100s of miles. I like to ride bike without assistance too just turn it off and no noticeable drag from unit.
I get around 25 miles per charge. Its quiet and just works.
My only advice is to glue sensor disk to pedal crank. I used hot glue gun. As it peels off if needed. This stops the disk from slipping.
Really pleased with it. Nice and light.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

So much easier up hills

After receiving Revos electric bike conversion kit I installed on my mountain bike, set up was straight forward so I was ready for my first test ride. And wow as recent reviews said was just like someone was pushing you up the hills.
Makes cycling up hills so much easier, would definitely recommend to anyone looking to converting there bike to electric.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

An e-bike kit you should seriously consider

I found revolutionworks ltd while looking for e-bike conversion kits, after looking at their video, everything looked straightforward, with just a few items to fit.
After a telephone call to find out if the system would fit my recumbent , I sent some pictures , and a previously used part was sent to check if it would fit, success, so I decided to proceed and place an order, looking forward to to its arrival, the team were very very helpful and i recommend them if you are thinking of an e-bike kit.----AW

11 December 2021
Rated 5 out of 5 stars

Good Customer Service

Quick response, unfortunately there are delays in shipping as a result of Brexit, Revolutionworks customer service is quick and efficient.

30 November 2021
Rated 5 out of 5 stars

Thus far pretty reliable.

I bought the Revos as a pledge as part of the Kickstarter fund raiser.
I am sceptical of using these campaigns though the Revos seemed reassuringly good with lots of updates and questions were clearly answered. So now over two years since I have had the drive fitted to my bike, I am still pretty well satisfied. With a pair of 208wh batteries I can obtain approx. 50miles range with power.

29 November 2021
Unprompted review
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Reply from Revolutionworks

Hey Neal, great to hear from you again. We're really happy that you are satisfied with your Revos after 2 years of use. I have to say that the questions that you asked us at the Kickstart launch were spot on and we used your feedback in the development of Revos. So thanks very much for your help, it was much appreciated.

Rated 3 out of 5 stars

Brilliant idea, let down by manufacturing quality

*** SEE 6 MONTH USE EDIT AT BOTTOM ***

I have recently bought a Revos for my Pinnacle Irocu mountain bike. The purchasing experience was excellent, with great communication from the team. I used Cyclescheme, and the process was incredibly straightforward.

The Revos itself seems a great piece of kit. I swapped my knobbly off-road tyres for some commuter tyres for optimum results. It was a tight squeeze between the seat post and wheel, and I found dropping the wheel off at the start of fitting, and then replacing the wheel when tightening everything up worked best. Getting the "lollipop" pedal sensor fitted took a bit of trial end error. If I had one criticism it is that the instructions around this particular element are not great. In total though it took about 30 minutes to install. Then a little bit of adjustment. It is, all in all, very straightforward, and no technical knowledge is needed.

The Revos itself is fantastic. I am a tall chap, so am quite heavy, my mountain bike is definitely heavy, and I'm using it with a bike trailer containing my 2 year old. This is naturally going to push the limits of the Revos capabilities, particularly with the hilly area in which I live. The Revos however handles this with few problems. I still have to put some effort in, and it responds to the amount of effort I'm adding, but we spin up the hills with no problems at all.

Basically for £500 I've turned a little used mountain bike (I'm a roadie through and through!) into a daily commuter vehicle. Brilliant.

*** EDIT

Unfortunately the Revos has proved unreliable. First time I took it out in the rain it broke. I sent it back, at my own expense, and was told there was a manufacturing fault with the waterproofing, it was repaired and returned. A couple of months later a similar fault. Again returned at my own expense, again a manufacturing issue with the waterproofing, repaired and returned.
I refitted the Revos, this time on a roadbike, to make the most of the lighter frame. I have now had it 6 months and it is again faulty (this being the third time). This time the "lollipop" sensor only detects one pedal stroke in two, causing the motor to repeatedly shut down. Very irritating. I should probably return it for another repair, but that would make £30 spent on returns, and I'm not sure I can find the enthusiasm to bother.
A good idea, and when fully operational it's brilliant. Sadly though it's not properly worked for me since that first rain shower. I would recommend purchasing with caution.

14 November 2021
Unprompted review
Revolutionworks logo

Reply from Revolutionworks

Hi, we're very sorry that you've experienced this issue, but we are confident that it can be easily rectified. We will contact you shortly to resolve it with you. Thank you for your patience.

Rated 5 out of 5 stars

The REVOS arrived very quickly by TNT…

The REVOS arrived very quickly by TNT courier.

I installed the REVOS e bike kit AFTER reading the instructions first which I can only recommend before you start.

I charged the battery full (blue light on top of the battery) and it is amazing. You still have to do your bit but the hills are very easy to climb.

It is just if someone is giving you a push in the back.

Thank you very much for developing this ebike kit.

7 November 2021
Rated 5 out of 5 stars

Excellent product

I love my revos! I had a few problems setting it up initially but the phone support was excellent and when I was still unable to sort my issue I was able to take it in and the team sorted it for me with no problem. Very impressed. It is really helping me tackle my hilly Bristol commute with confidence!

18 October 2021
Rated 5 out of 5 stars

Well packaged motor and battery kit for my bike that is just excellent!

Revolutionworks Revos kit arrived today. It was well packed and labelled to warn about Lithium in the battery, The package was sealed with strong tape and the whole thing was really compact for what it is. Very impressive. I had to wait a week or two for it, but Revolutionworks were in touch throughout with information and checking whether my bike was suitable etc. I have already fitted it. Everything I needed was in the package, apart from the tools I needed for other parts of my bike.

21 September 2021

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