Revixcare Reviews 133

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and convenience, especially for pain relief and post-surgery recovery. Many appreciate the thoughtful design, with items like hip and wrist wraps fitting well and staying in place, and the products generally meeting expectations and arriving as described. However, some people were dissatisfied with the quality of certain products, mentioning issues with items not staying cold long enough or not providing sufficient cold therapy. A few other people also felt that some products lacked proper design features, such as straps for better positioning, or that they did not receive advertised accessories like storage bags.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the product's effectiveness,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the products, noting that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hip ice wraps were a God send for my hip replacement recovery. I only wish I had purchase 3 instead of 2. I would definitely recommend these to anyone having joint or replacement surgery.

Rated 5 out of 5 stars

We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... See more

Rated 5 out of 5 stars

This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.

Rated 5 out of 5 stars

I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully. Straps can get hung up on each other and sometimes slip off the pad once it is on the k... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 2 out of 5 stars

The item is way to small!!!

The item is way to small!!!
I'm a 5'11 tall and I wear XXL shirts and when I first wore the ice bag it barely cover the affected areas that is intended to cover!

29 June 2022
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Reply from Revixcare

Thank you for your review and bring this issue to our attention. I would present our sincerely apologize for the problem you encountered.

The item you bought fits a variety of height groups with 2 straps to ensure the ice pack stays in place. This ice pack offers the Ultra-large size 22 x 9'' , which works well on the back and shoulders. If you find this ice pack is too small, you may consider the XXL model Ice Pack which is 13"x21" for full-back. We are more than happy to offer you a replacement. We are dedicated to ensuring your 100% satisfaction.

Product link: https://revixcare.com/collections/back/products/revix-ice-pack-for-full-back

Rated 5 out of 5 stars

Possibly the best material item I own.

Possibly the best material item I own.

I cannot describe how incredible these things are, but I will try. I have chronic knee pain resulting from years of running on flat feet/over-pronating with no insoles or protective strengthening. It's a miracle I haven't torn anything, but I was nearing danger when I finally sought help from physical therapists. I bought proper insoles and shoes with arch support, I have a leg strengthening regimen that helps protect against injury, and I take turmeric supplements for inflammation. This all helps tremendously. But the ultimate relief, and something I will always stand by, comes from icing and elevating. I am an avid skier in the winter, and I find that post-skiing is the most crucial time for ice. Having been through all that I have with my knees, you can imagine I have tried all the icing methods. None come close to the velcro wraparound knee ice brace things from revixcare. I have 2- one for each knee, and as I get into bed each night, I strap them on, lay down, and put my legs up on some pillows. It is the best feeling to have my entire knee (back of knee included) covered in icy relief. Not too cold like bags of ice, no dripping or mess, stays cold, stays on.... what more can I say. I LOVE THEM. I am grateful for them every day. Thank you, I love you.

5 June 2022
Rated 5 out of 5 stars

This is a great product!!!

This is a great product!!!! My husband just had knee replacement surgery and it works much better than the cold water machine.
I would highly recommend it to anyone that need to use an ice pack. We even told his physical therapist about it!!! 5 Stars without a doubt!!!!

2 June 2022
Rated 5 out of 5 stars

Heaven Sent

After being diagnosed with whiplash from a recent car accident, I was in need of a full back and shoulder ice pack as many were too small to cover the injured area. This product was Heaven sent because it was exactly what I was looking for. I gave it a 5 star rating for it's comfort and ease of use along with durability. Great product!

18 May 2022
Rated 1 out of 5 stars

I needed this when I bought it

I needed this when I bought it, March 15th, had knee replacement, because of shipping it sets on my table, because I no longer need it

15 May 2022
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Reply from Revixcare

Thank you for your review and bring this issue to our attention. I would present our sincerely apologize for the problem you encountered. We usually ship you the item within 24 hours and it will cost 5-7 days to deliver.

Rated 3 out of 5 stars

ITS WONDERFUL ONCE IT THAWS

ITS WONDERFUL ONCE IT THAWS, IT JUST ISNT LONG ENOUGH FOR SOMEONE 6;2 IN HEIGHT. I WAS HOPING TO ICE MY LOWER BACK , BUT IT JUST DOESNT GO DOWN THAT FAR

6 May 2022
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Reply from Revixcare

Thank you for your review and bring this issue to our attention. I would present our sincerely apologize for the problem you encountered. If you find this ice pack is too small, you may consider the XXL model Ice Pack which is 13"x21" for full-back and contains two 31.5 inches detachable straps. We are more than happy to offer you a replacement. We are dedicated to ensuring your 100% satisfaction.

Product link: https://revixcare.com/collections/back/products/revix-ice-pack-for-full-back

Rated 5 out of 5 stars

These knee ice packs are the bomb

These knee ice packs are the bomb , with the Velcro straps it’s easy to stay mobile while reducing swelling , along with great packaging, excellent communication, fast shipping . Trustful company .
Thank you Revix

18 April 2022
Rated 5 out of 5 stars

Awesome

Good quality items, work fantastic, fast shipping. Don’t wait - order these today.

5 April 2022
Rated 5 out of 5 stars

So easy to use.

I use this ice pack on my legs for shin splints. It is so easy to strap on, stays in place and doesn’t leak. The ice pack gives much relief from the pain in my shins.

2 March 2022
Rated 1 out of 5 stars

None of the items ordered held their…

None of the items ordered held their coldness even though I followed package instructions. Quality of products is greatly lacking. Casing very stiff and uncomfortable.

1 February 2022
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Reply from Revixcare

Thanks very much for reaching out, we would like to present our sincere apology for this situation. Although we work hard to ensure high-quality standards through multiple quality checks, we regrettably still came across defective products occasionally. Be assured that we always take customer experience as a top concern and we will be more than happy to offer you a replacement.

Rated 5 out of 5 stars

I have a shoulder injury which required…

I have a shoulder injury which required a cold pack and the ones I’ve tried slip or don’t chill the front and back of my shoulder.
The Dr recommended your shoulder ice pack. It’s great! It covers the whole shoulder and with the strap it really stays in place.

12 January 2022
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Reply from Revixcare

Thanks for your great review on our product. It means a lot to us. Hope our product serves you well.

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