Revixcare Reviews 133

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and convenience, especially for pain relief and post-surgery recovery. Many appreciate the thoughtful design, with items like hip and wrist wraps fitting well and staying in place, and the products generally meeting expectations and arriving as described. However, some people were dissatisfied with the quality of certain products, mentioning issues with items not staying cold long enough or not providing sufficient cold therapy. A few other people also felt that some products lacked proper design features, such as straps for better positioning, or that they did not receive advertised accessories like storage bags.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the product's effectiveness,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the products, noting that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hip ice wraps were a God send for my hip replacement recovery. I only wish I had purchase 3 instead of 2. I would definitely recommend these to anyone having joint or replacement surgery.

Rated 5 out of 5 stars

We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... See more

Rated 5 out of 5 stars

This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.

Rated 5 out of 5 stars

I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully. Straps can get hung up on each other and sometimes slip off the pad once it is on the k... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 75% of negative reviews

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Rated 5 out of 5 stars

my mistake



i need to return because i ordered the ice pack. i wanted the warmer. i saw my mistake at the last minute and have not yet figured how to return.

3 February 2025
Revixcare logo

Reply from Revixcare

Thank you for sharing your review, and we truly apologize for the situation you've encountered. We didn’t receive your email about the return, and we believe it might have been filtered into our spam folder due to mass emails or possibly a network issue. We sincerely apologize for any inconvenience caused.

We highly value your case, and we want to make things right. We have sent you the solution in this case.

If you’re looking for any recommendations for heating pads, please feel free to reach out. We offer a variety of heating pads designed for different body parts and currently have some great discounts available. Nice to check our heat therapy collection page: https://revixcare.com/collections/heat-therapy

Thank you for your understanding, and we’re here to assist you with anything you need.

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate. Your team reached out to me when the item I ordered wasn't available and gave me another option. The item arrived in a timely manner. The price is quite reasonable. I love my heat/cold pad. I've used it everyday

7 January 2025
Rated 5 out of 5 stars

Speedy, thoughtful service

I had received notice from USPS that my package had been delivered, when it had not been. I reached out to Revixcare, and received a response within 12 hours, and a replacement within 24 hours.

Even though it was not their fault the item was missing, they still replaced it at no additional charge to me.

Revixcare went above and beyond!

The product itself is also great--the quality of craftsmanship and the generous sizing make these icepacks exactly what I need for my aching knees.

19 December 2024
Rated 5 out of 5 stars

These pads are awesome

These pads are awesome. My wife and I have a few of these and they work great. We like the amount of time that the pads keep cold, and that the straps keep them in place vey well. Will buy more as needed.

21 October 2024
Rated 5 out of 5 stars

Ice Ice Baby…

Just had total knee replacement surgery, and in addition to the ice machine which limits mobility. The leg gel packs allows me some movement during recovery.
I would recommend getting these in addition to the icing machine.

29 September 2024
Rated 5 out of 5 stars

Revix Ice Pack for Hip

After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the skin or over a protecting cloth depending what stage of recovery you are in. Freeze time and usage time were spot on. Straps simple to use in both applications. Totally recommend!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Post Achilles surgery

After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. Stays cold for a long time and provides pain and swelling relief

13 September 2024

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