It took quite a while to receive the delivery. My husband has been using the product and has had a very good result. His severe gas problem has reduced by about 70-80 percent. Abdominal pressure a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially had issues with an order, but the company resolved them to my satisfaction. I would still recommend purchasing from them. One customer service rep does not represent all of them. UPDATE... See more
Company replied
I wasn’t sure what to expect when I first tried products from Revival Point, but I’ve been really happy with the results. I feel a noticeable difference when I take the supplements consistently. Custo... See more
Company replied
I absolutely love Deep Skin Restore! After using it consistently just shy of 2 months, I’ve noticed a real difference in my skin’s texture—it feels smoother, healthier, and more hydrated. I’m so gla... See more
Company replied
Company details
About Revival Point
Written by the company
Our mission, since starting in 2015 in New York City, has been to provide men and women across the country with a healthy and high functioning digestive system, which is a foundation of good energy, health, and happiness.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
Contact info
13423 Blanco Rd PMB 8024, 78216, San Antonio, United States
- 442-227-3877 (US), +61 2 5604 0409 (AU), +44 1902 943560 (UK)
- help@revivalpointlabs.com
- revivalpoint.com
3.0
Average
226 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Floraspring gets you the faster weight loss results
Florasprings gets you the faster weight loss results. Win with Floraspring. The ultimate weight changer.
22 July 2021
Unprompted review
Reply from Revival Point
Desziree,
Thank you for taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
very bad the products no work don't want send more
I take 6 pilds a day more 30 days and increase my wheit 2 lbs
DON'T SEND ME MORE
19 July 2021
Unprompted review
Reply from Revival Point
Ricardo,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. According to our records, we have canceled your auto shipments and you will not be sent any more product. We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. Please reach out to our customer care team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to correct the issues you’ve addressed above. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
This product is very good and delivered…
This product is very good and delivered everything that promised, just be aware with the catch when you purchase online, you don't want to be charged twice.
19 July 2021
Unprompted review
Reply from Revival Point
Lilien,
Thank you for taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Thank you for your quick and…
Thank you for your quick and informative response to my email query.
17 July 2021
Unprompted review
Reply from Revival Point
Gregory,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I was able to postpone my…
I was able to postpone my auto-shipment, but I found it very confusing that the name on the email response was “Gotham Club Support” not Revival Point. The Gotham Club is a gentlemen’s club.
9 July 2021
Unprompted review
Reply from Revival Point
Jenn,
Thank you for your feedback! Our team hears your concerns, and we’ll be passing along this information to our management team accordingly. If you have any additional concerns, please feel free to contact our support team by phone at (442) 227-3877 or email us at support@floraspring.com. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can. Have a phenomenal rest of your day!
Shaun
The supplement didnt work for me…
The supplement didnt work for me unfortunately and I honestly didn't think they would refund everything with absolutely no questions asked !!! But they did!!! No questions asked!!! Thanks for your service.
8 July 2021
Unprompted review
Reply from Revival Point
Emily,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although FloraSpring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember that our agents are available 24/7 for your convenience. Have a great day!
Shaun
Kara was very helpful
Kara was very helpful! I appreciate her patience with me.
7 July 2021
Unprompted review
Reply from Revival Point
Chris,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Yes the customer service representative…
Yes the customer service representative she was real nice and took care of my needs I appreciate what y'all done for me thank you very much and you all have a blessed one
6 July 2021
Unprompted review
Reply from Revival Point
Tommy,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Tried to cancel order and it sent them…
Tried to cancel order and it sent them to me anyway. Don’t know any thing about the company just changed my mind. Waiting for refund
4 July 2021
Unprompted review
Reply from Revival Point
Vhelma,
We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. Please reach out to our customer care team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to correct the issues you’ve addressed above. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
I was given my refund,as promised
I was given my refund,as promised, without any delay or complicated procedures. I'm very impressed with the customer service skills and courtesy.
23 June 2021
Unprompted review
Reply from Revival Point
Bonnie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Felt customer service was truly lacking.
Felt customer service was truly lacking. Company did not live up to their refund policy stated at purchase. Felt there was fraud in the inducement and unfair trade practice in their handling of refund policy and consumer dealings
22 June 2021
Unprompted review
Reply from Revival Point
Hi Ellen,
We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@floraspring.com, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
happy customer
Was an era in my billing and in the product, was not what i ordered. with the help of the SUPPORT EXPERTS
This mishap was corrected in a timely manner. I will be ordering again, from this company again. With trust and confidence. The customer comes first in my opinion.
want to thank, NOIMEE GARCIA ,my support expert.
18 June 2021
Unprompted review
Reply from Revival Point
Ruth,
Thank you for being a valued customer here at Revival Point. We are sorry for the inconvenience this issue with your order has caused you. However, our team is delighted to hear that you are satisfied with the service you received from Noimee, as it is always great to hear about our customer’s experiences with our representatives. If you have any additional questions or concerns, please feel free to contact our support team by phone at (800) 253-8173 or email us at support@floraspring.com. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can. Have a phenomenal rest of your day!
Shaun
Floraspring doesn't work for me!
I tried floraspring but it gave me diarrhea . I asked for my money back.They will give it back .
15 June 2021
Unprompted review
Reply from Revival Point
Faye,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although FloraSpring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling (855) 828-2772. Have a great day!
Shaun
Reply from Revival Point
Susan,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Run around for a promised 90-day money back guarantee.
I purchased 18 bottles of "Floraspring." All 18 bottles indicated what the results would be of taking the pills and that for accelerated results to take upto 4 pills a day. So I took ~4 pills per day and gave ~2 per day to my wife. Neither of us received any of the results stated. All of the bottles stated there is a 90-day money back guarantee. When I requested the refund for all of the product I was given the run around about returning the product and getting a refund for only the leftovers. However, we used all the product and do expect a full refund as it did not provide the promised results. That's what a "money back guarantee" is, a refund of the money. It is not a return of a consumable product for a partial refund. -Edit so at the end of my emailing them back and forth they finally said, "You need to return all the remaining bottles before we can process a full refund." The original email did not indicate a "full refund," it stated, "we will then be able to process a refund for the bottles returned." So I will update this review later if I remember to let y'all know how they did on refunding. Final edit (maybe): They said in the last email: "We apologize for any trouble during this refund process! We just double checked and as requested, we've refunded you for" and then show the refunded charges. I've increased this rating from 1 to 3 since they did honor the refund after much push back. - True final edit: Thank you Shaun for your reply. Bumped up to 4 stars for the courteous reply.
11 June 2021
Unprompted review
Reply from Revival Point
Dad Service,
We want to apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers. We apologize for any inconvenience this issue may have caused you. Please email us at support@floraspring.com, and we will take the necessary steps to escalate and resolve this critical matter promptly.
We are also sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although FloraSpring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling (855) 828-2772.
We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory. Thank you, and have a great day!
Shaun
Reply from Revival Point
Nonfat Yam,
Thank you for taking the time to review your experience using our products! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (800) 253-8173 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
This product did not work for me
This product did not work for me , I ended up getting a prescription from the Doctor. Thank you for taking care of everything so fast. Within an hour of me sending you my tracking number you took care of the refund. Wonderful people to do business with
9 June 2021
Unprompted review
Reply from Revival Point
Ann,
Thank you for being a valued customer here at Revival Point. We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. However, our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Commitment
Conscientious, prompt and efficient understanding my concern blended with cordial attention. Excellent in customer relation strategies.
8 June 2021
Unprompted review
Reply from Revival Point
Dawit,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Very fast email responses
Very fast email responses. Issues took care of in one day.
Much appreciated.
8 June 2021
Unprompted review
Reply from Revival Point
Cheryl,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
i didn't have any problems i like to…
i didn't have any problems i like to leave space for improvement thats why 4 star and not 5 a very happy Stephen
3 June 2021
Unprompted review
Reply from Revival Point
Stephen,
Thank you for taking the time to review your experience using FloraSpring! We appreciate your feedbackand and we're so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any questions or concerns you may have by phone at (800) 253-8173 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.