It took quite a while to receive the delivery. My husband has been using the product and has had a very good result. His severe gas problem has reduced by about 70-80 percent. Abdominal pressure a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially had issues with an order, but the company resolved them to my satisfaction. I would still recommend purchasing from them. One customer service rep does not represent all of them. UPDATE... See more
Company replied
I wasn’t sure what to expect when I first tried products from Revival Point, but I’ve been really happy with the results. I feel a noticeable difference when I take the supplements consistently. Custo... See more
Company replied
I absolutely love Deep Skin Restore! After using it consistently just shy of 2 months, I’ve noticed a real difference in my skin’s texture—it feels smoother, healthier, and more hydrated. I’m so gla... See more
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Company details
About Revival Point
Written by the company
Our mission, since starting in 2015 in New York City, has been to provide men and women across the country with a healthy and high functioning digestive system, which is a foundation of good energy, health, and happiness.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
Contact info
13423 Blanco Rd PMB 8024, 78216, San Antonio, United States
- 442-227-3877 (US), +61 2 5604 0409 (AU), +44 1902 943560 (UK)
- help@revivalpointlabs.com
- revivalpoint.com
3.0
Average
226 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not received the product yet
I have not received the product yet. When I called to verify my order Audrey was very friendly and helpful.
13 January 2022
Unprompted review
Reply from Revival Point
Hi Shirley,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
My question was not answered
I asked another question a few times and each time the customer service representative kept pasting my same order receipt confirmation. I’m very disappointed.
10 January 2022
Unprompted review
Reply from Revival Point
Hello Customer 1,
We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@floraspring.com, with your first and last name, and your order number, or contact us by phone at (442) 227-3877 and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Floraspring has improved my overall…
Floraspring has improved my overall digestion & elimination process, so that’s good although other probiotics have done that as well. I am waiting for other improvements and hope to see them soon! On balance, I’m happy with it and hoping it will have more impact on my health than the other pricey probiotics I’ve used. So it’s wait and see…
4 January 2022
Unprompted review
Reply from Revival Point
Hi K L,
Thank you for taking the time to review your experience using FloraSpring!
Our FloraSpring products have proven a great success for many of our customers, but how quickly someone may see results varies.
Everyone's body is different and reacts differently to changes. With that said, many of our customers have seen amazing results within just 2 months!
We’re so glad to hear that you enjoy our product and the results it has created for you so far. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
The support person was very proficient…
The support person was very proficient and resolved my problem in just a matter of seconds.
2 January 2022
Unprompted review
Reply from Revival Point
Hi George,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Appreciation
Appreciate the speed in which you answered my inquiry. Positive experience!
26 December 2021
Unprompted review
Reply from Revival Point
Hi Carlita,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Not seeing any results yet after 20…
Not seeing any results yet after 20 days. Need to sop auto-ship as I have enough for over 90 days. Will stay on for that timeframe to see.
22 December 2021
Unprompted review
Reply from Revival Point
Hi Melissa,
Our FloraSpring products have proven a great success for many of our customers, but how quickly someone may see results varies.
Everyone's body is different and reacts differently to changes. With that said, many of our customers have seen amazing results within just 2 months!
Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.
We have gone ahead and canceled your autoshipments and you will receive and email to confirm this cancelation.
Feel free to reach out to us at any time by giving us a call or by sending us an email. We are available 24 hours a day, 7 days a week. You can reach our customer care team by phone at (442) 227-3877 or email us at support@floraspring.com. Thank you for your time, and we sincerely hope you have a great rest of your week!
Shaun
Your representative was so caring and…
Your representative was so caring and very knowledgeable. She deserves a raise, and also your company. I will provide excellent reviews about your company. Merry Christmas.
21 December 2021
Unprompted review
Reply from Revival Point
Hi Federico,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.
We would also like to thank you for taking the time to review your experience using Revival Point Labs products! We’re so glad to hear that you enjoy our product and the results it has created for you.
If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Stephanie was very professional, polite,pleasant, helpful, and spoke very good English. She answered all my questions, allaying all my fears, and followed up with the promised email
Stephanie was very professional, polite, pleasant, helpful, and spoke very good English. She answered all my questions, allaying all my fears, and followed up with the promised email for connecting to my downloadable bonuses.
Thank you, Stephanie. Your the best. God bless you and yours.
Robert Qualls
30 November 2021
Unprompted review
Reply from Revival Point
Hi Robert,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
no good
this supplements not help me at all, i have contacted in september and explain it, recommendation was take a brake and restart again today I got it! Everything was down to loose time 90days return, if it necessary!
30 November 2021
Unprompted review
Reply from Revival Point
Hi Valarina,
We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to look into rectifying this situation in a way that best suits your needs. Please email us at support@floraspring.com, with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Lian is the customer service person…
Lian is the customer service person that helped me. She is extremely courteous, patient, focused, and eager to make amends to this order. Lian helped me by canceling my 1 bottle order and assisting me in making a better choice which was to order the 12 bottles for much larger savings. Thanks to her and I look forward to being a part of the Revival Point Family. Take care. Stay safe. "BLUE SKIES."
25 November 2021
Unprompted review
Reply from Revival Point
Hi Taliaferro,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I called to speak with a representative…
I called to speak with a representative because the
online rapid-fire add-ons to what I had chosen to buy were annoying me and making it difficult to tell exactly what I needed to do. The woman I spoke with was calm and patient and she clarified my choice and said she would send me a link to be able to download the digital books accompanying the order I placed for supplements. She explained what I would receive by email when the order is shipped. She asked if I needed any other assistance. I thanked her for her help.
20 November 2021
Unprompted review
Reply from Revival Point
Hi Marilyn,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Refund Request
I am awaiting results in my request for a refund. So far I am not sure what is going on exactly, I was told that my request was already done on the date last year I ordered the product? So I wait.
15 November 2021
Unprompted review
Reply from Revival Point
Hello Wendy,
We apologize that your recent experience with one of our agents was unsatisfactory. After reviewing your account, I have processed your original request to refund your order, our records now indicate that all orders under your account have now been refunded as of 11/15/2021. This action may take 3-5 business days to be reflected in your bank balance. We would also like to appologize for the inconvenience this issue has caused you. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week!
Shaun
I asked the rep to take me off…
I asked the rep to take me off auto-ship and that I would try the product out since I received them in the mail. I originally received an email saying that my order did not go through because I hit the back button. I was shock when I received my order in the mail.
30 October 2021
Unprompted review
Reply from Revival Point
Hi Eve,
We apologize for any inconvenience this may have caused you during the ordering process. We are happy to hear you were able to order your product successfully, and we want to thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns or need any assistance in the future, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I am pleased with the way your company…
I am pleased with the way your company handled my request. thank you Marie
23 October 2021
Unprompted review
Reply from Revival Point
Hi Marie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
At this time I would say try it , seems like a good company
Although the products didn’t seem to change anything in my body & I didn’t notice any difference, when I just called to cancel & get a refund (bc I am well within my 90 days) they were extremely nice & helpful & said they would refund me for all 4 bottles ! I am AMAZED & SHOCKED !!! I really hope it does go back into my account , I just saw a lot of reviews saying that this company is just a SCAM , BUT from my experience so far I don’t believe it is - it seems that they are a good legit company to me . Now if I don’t get my money back as promised and as the confirmation Email they just sent me states then I will do an updated review; but at this moment in time even though the product didn’t seem to work for me I do think they are a legit good company & I think they are most definitely worth giving a try ! Everybody is different , and what may work for you may not work for me & vice versa ! And I guess my diet could have been better while taking these supplements & maybe that would have effected the results … so give it a try & eat good & exercise & hopefully you will see great results with this product & if you don’t canceling was short , simple & extremely easy & they even agreed to refund every bottle I have gotten , no need to even send back the 1 unopened bottle I still have , to me that seems like a genuine company!
22 October 2021
Unprompted review
Reply from Revival Point
Hi Ashley,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although the product you ordered did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, or if you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
She was very helpful
She was very helpful, efficient and quick. My problem was solved and I was able to understand her no problem.
19 October 2021
Unprompted review
Reply from Revival Point
Hi Gtorbiak,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Good service prompt and efficient
My email queries were dealt with promptly and efficiently and I felt my concerns were understood.
18 October 2021
Unprompted review
Reply from Revival Point
Hi Nicholas,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Good customer service
9 October 2021
Unprompted review
Reply from Revival Point
Hi Vicki,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Awesome!!!!
5 October 2021
Unprompted review
Reply from Revival Point
Hi Britt,
Thank you for being a valued customer here at Revival Point. We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
I called today to cancel my auto…
I called today to cancel my auto delivery of FloraSpring. Anna was very sweet and got the request handled quickly. I appreciate the fine service.
29 September 2021
Unprompted review
Reply from Revival Point
Hi Julie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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