Revitalise London  Reviews 265

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I've just had my 4th session with Dr Ken and so far my experience has been excellent, I can't really say much about the result, yet as my skin hasn't healed it's only early days. Dr Ken has been very... See more

Rated 5 out of 5 stars

I am currently undergoing facial hair removal. I am being seen by Kaynat Zubair and I wouldn’t change her for anyone else. She was been very helpful, made me very comfortable and was very honest about... See more

Rated 3 out of 5 stars

The staff were incredible! They were super helpful and friendly. Dr Ken is also brilliant at making the procedure as painless as possible. He took all of my medical conditions into consideration and g... See more

Rated 5 out of 5 stars

Superb! What a great smooth, quick, professional and caring service, nothing complicated about it. I had several lipomas removed and the incisions are so neat. Walk in and walk out sorted. I am absol... See more

Company details

  1. Dermatologist
  2. Hair Transplantation Clinic
  3. Medical Center
  4. Skin Care Clinic
  5. Wellness Center

Written by the company

Revitalise London - The most trusted clinic on Harley Street. Revitalise London is widely considered the premier London Dermatology Clinic as well as providing essential wellness therapies such as IV Drips. If you are looking for a London Dermatologist or Wellness Centre at Harley Street, visit us now to see why we are trusted by thousands of local Londoners!


Contact info

4.0

Great

TrustScore 4 out of 5

265 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This clinic has ruined my face with…

This clinic has ruined my face with scars all over my body and face.
I saw them eleven months ago in 2025 and my skin has not healed.
I phoned the clinic last month but they were no longer interested after getting my money. And were very very rude.
What has happened to the one year guarantee after care they promised??
I had repeated visits last year they burned and cut and put anacestic in my face to many times l felt extremely ill.
They took out a small cyst last feb 2025 only for them to discover a huge cyst in the same cheek and place on May 2025 the previously missed and left behind months before..
Roll up this year April 2026. l still have a huge scar bubble on my face. I am in pain.
I think it may have grown back the clinic told me it would not grow back after they dug a big hole in my cheek to get The huge cyst out.
People asked what is on my face.
When l tell them my story people say l deserve a refund.
Please aviod the clinic at all cost don't ruin your body further and waste your money.
Go somewhere else. Another clinic.
This what l have to do to finish the job.
I am in pain and itchy with a huge ugly bump on my face contiously that never heals or goes away.
Do not trust this clinic.
I was better off before l came to this clinic.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Expensive and neglected

More than a year ago I had a verruca service here. I thought at the time they had done a good job regarding my verrucas, but with the following treatments and appointments after my surgery they kept caring less and less. I had new ones growing and they didn't bat an eye at them and just recommended tumeric shots... With time I felt like I wasn't listened to and ignored and a year went by and I wasn't allowed to have their services anymore. Now I have a worsened condition. My feet are in terrible state because of this clinics neglect, and I paid £2,500 for their services. I would highly recommend you reconsider this place. Thank you for listening.

26 January 2025
Unprompted review
Rated 1 out of 5 stars

£295 for a five-minute, inconclusive consultation

My partner went in to have a mole checked and was seen by Dr. Otouke. The entire consultation lasted about five minutes. After briefly looking at the mole, he said, “I don’t know what it is. You can either get a sample analysed or have it removed, it’s up to you.” There was no further explanation or guidance.

She went in because we were concerned about the possibility of cancer, yet the issue was treated as if it were purely an aesthetic choice. There was no explanation of risk, no reassurance, and no professional opinion beyond stating uncertainty.

That was the full extent of the assessment. She left knowing no more than when she walked in, yet we were charged £295 for the consultation.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon with my lipoma removal…

Over the moon with my lipoma removal from Dr Ken and the team! 10/10 Professional friendly & caring! Can not speak highly enough of the whole pram & procedure! And the after care & advice was second to none! Paul

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Laser therapy for toenails .

I had a very good experience at Revitalise clinic, 22 Harley Street.
From the first consultation Mr Jonny Ali was friendly and welcoming, professional and knowledgeable.He explained everything clearly and the laser treatment to my toenails was very effective.
I had been applying expensive anti fungal lotion since many years without effect so it is good to now have healthy nails again.
I would strongly recommend this clinic and Jonny to anyone needing this treatment .

4 September 2025
Unprompted review
Rated 1 out of 5 stars

A waste of time and money

This whole operation has the air of a casual pop-up clinic. The consultation (for acute pruritis) was hardly thorough, I felt that none of the right questions were being asked and that I was not being listened to. The diagnosis was wildly inaccurate.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent receptionist staff

I would like to thank Viktoriia, the receptionist at Revitalise London for being so helpful, friendly and professional. It was a pleasure to meet her. Also, the other reception staff who I spoke with by telephone were both extremely helpful and friendly. It was easy to book and I saw a dermatologist the same day.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Care & Exceptional Results…

Outstanding Care & Exceptional Results Highly Recommend!

I recently had a lipoma removal procedure at Revitalise London Harley Street, and I cannot praise them enough for their outstanding care from start to finish. From the initial consultation to the post-operative follow-up, every step was handled with the utmost professionalism, expertise, and kindness.

The team made me feel completely at ease, taking the time to explain the procedure in detail and answering all my questions. The surgery itself was smooth, painless, and performed with precision. The results are fantastic minimal scarring and a quick recovery, which is a testament to their skill.

The clinic itself is immaculate, with a welcoming and calming atmosphere. The staff are warm, attentive, and genuinely dedicated to patient care.

I highly recommend Revitalise London Harley Street to anyone considering a similar procedure.Their expertise and patient focused approach are second to none, and I wouldn’t hesitate to return for any future treatments.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

After the treatment two months after…

After the treatment two months after the verruca come back, is not being removed properly bad job,charme £120. I contacted the clinic the receptionist told me going to call me back 2 months ago,I being tried on another clinic now i'm okay .

22 April 2025
Unprompted review
Rated 3 out of 5 stars

Professional Setting, But Too Sales-Driven and Not Reassuring


I visited Revitalize on Harley Street to have two warts removed. I knew the £95 consultation fee didn’t cover the procedure, which was £202 for the first wart and £145 for the second—but the upselling was relentless. Even though the removal includes a free follow-up, I was offered an “upgraded” one for another £100, which felt dubious.

The receptionist was polite, and the clinic looked professional, but the order of events was strange. I was talked through aftercare before the procedure and asked to pay in advance. Then came the hard sell for further treatments, which I declined.

Dr. Ken was kind but hard to understand, and the procedure itself was rushed. He injected the second wart first and began cutting into it almost immediately—causing pain—before switching to the first one, which had had more time to go numb. It didn’t feel particularly careful or well communicated.

No written aftercare was given, just verbal instructions. A day on, my fingers are bandaged and healing, but the whole experience felt more like a sales funnel than a medical treatment. I won’t be returning.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

I recently had a keloid treatment…

I recently had a keloid treatment session and injection at Revitalise, and I couldn’t be happier with the experience! From the moment I walked in, I was impressed by the professionalism and welcoming atmosphere. A huge thanks to Victoria, whose exceptional marketing skills and warm demeanor instantly put me at ease during my first visit. She confidently explained the process and outcomes, and the follow up treatment until finally disappears, making it easy to trust that I was in good hands.

The procedure itself was smooth and virtually painless, with the team demonstrating great expertise and care. The results so far have been remarkable—better than I expected! I’m already seeing a noticeable improvement, and it’s clear that Revitalise prioritizes delivering outstanding outcomes for their clients.

If you’re considering keloid treatment, I highly recommend Revitalise. They truly go above and beyond to ensure a positive experience. Thank you again to Victoria and the entire team!

7 January 2025
Unprompted review
Rated 3 out of 5 stars

Great service but cost is too high

The staff were incredible! They were super helpful and friendly. Dr Ken is also brilliant at making the procedure as painless as possible. He took all of my medical conditions into consideration and gave me simplistic reasons to the options for treatment. The only reason that I’m talking off 2 stars is for the cost. I expected one mole removal to cost MUCH less, it was right at the top of my budget which had I not read the previous reviews, I would’ve been totally gobsmacked.

4 January 2025
Unprompted review
Rated 1 out of 5 stars

Don’t trust this clinic Horrible…

Don’t trust this clinic Horrible experienced with dr Kaynat zubair I paid £1400 for 4 sessions of IV drips and I can’t see any results and when I came first this lady told me for for lower dose but then I asked her please help me I need results because I m getting marry so if I go for high dose it would work or not she said obviously high dose you will definitely see difference and I did trust her and she said to me take vitamin c and glutathione tablets at the same time I have take 750 mg tablets per day and she promised me after 2 sessions I will see results but I done 4 sessions but I can’t see any difference now i asked her why did said to me after 2 sessions I can see change now she said you need more sessions please don’t trust this clinic they are just scam they took my hardworking money but I can’t see any differences and I asked her show me before after pic she is not able to show me anything I m feeling very helpless and frustrated no one even bothered to help me don’t go they are most horrible people

9 November 2024
Unprompted review
Revitalise London  logo

Reply from Revitalise London

Hello Jasmine,
As explained to you on numerous occasions, you need to take a minimum of 6 to 8 drips to see results.

We provided you with complimentary micro needling facials to help deliver faster results.

We would be happy to contact you to discuss further and understand how we can help beyond this.

Rated 1 out of 5 stars

Please be VERY CAREFUL when you deal Revitalise

Please be very careful when you deal with Revitalise London. After a recent issue with them (1st November 2024), where they blame it on 'system error' where they threat me to pay £95 fine for missing an appointment one year before (which I in fact attended and had receipt for - and yes one year after I left treatment) - I have tried to find out about how my personal data as a patient is managed, and requested to see the policies relating to Data Processing, Data Protection and Data Sharing with Third Parties.

Not to mention as an apology for their 'system error' which caused distress and panic, they offered a complimentary appointment just in case you want to spend more money in the clinic! You just cannot make it up!

I asked them if the company share patient data (given the context that have patients' sensitive information and treatments) with third parties, and if so, who are these parties? What agreements are in place to ensure data security in these cases?

However, to date I receive no response which only adds to more suspicion. When I asked which address I can use to send a formal letter, their response was 'We have many clinics' and they can't provide 1 single address for you - which is another alarm.

And when you called them to ask (someone called Sam), their response is 'We are here to book appointments' and that I have to continue to send emails - all which previously went unanswered. Then they said, they can't promise that the other team will respond to my query(despite all working in the same company!).

Still waiting to hear back, but in the meantime, hope this post will make them at least have a decency to reply to emails. Interestingly, if you email/call them to book appointments/make payments, you will get immediate response.

1 November 2024
Unprompted review
Revitalise London  logo

Reply from Revitalise London

Hello there,
We are sorry to hear your experience was not to the standard we strive in delivering. Our main priority is to create the highest level of patient care and experience. We shall use your review during our audits to directly improve our services moving forward.

Rated 5 out of 5 stars

I booked 6 hair laser treatments in…

I booked 6 hair laser treatments in Stratford and from start to finish for both treatments so far, Kaynat was friendly, professional and made me feel very comfortable. Respectful service overall. Thankyou.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Unprofessional, rushed service, followed by scams to try and get more money out of you.

1 March 2024
Unprompted review
Revitalise London  logo

Reply from Revitalise London

Hello,
The email sent out was a system error. We have sent a follow-up email to confirm this. We appreciate your patience during this process.

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