ReviewSolicitors Reviews 

930
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, helpfulness, and empathetic approach, with many solicitors providing excellent support and clear explanations. The service is frequently described as efficient, reliable, and top-notch, simplifying complex processes. The website and user experience are also highly regarded for being easy to navigate, straightforward, and quick for review submission. However, some customers noted difficulties with the review platform, including 'page not found' errors, unpublished reviews, or blocked accounts. A few also cited solicitors for poor preparation or unprofessionalism.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, expertise,... See more

Service

People report positive experiences with service, often highlighting top-notch assistance and expert advice... See more

User experience

Consumers find the user experience to be positive, with many reviewers describing the website as very... See more

Website

Clients share positive opinions on the website, often describing it as user-friendly, easy to navigate, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the informative and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon Parrott of Geoffrey Leaver is the ultimate professional. We cannot rate him highly enough. The sale of part of our business would not have gone through as smoothly without his expert advice a... See more

Rated 5 out of 5 stars

Review Solicitors created the perfect platform to review the experience we had with our solicitor Wake Smiths in Sheffield with regard's to the recent purchase of our new home . The instructions to... See more

Rated 5 out of 5 stars

My Father asked me to complete this review on his behalf. The company was very transparent at every stage - explaining what information was needed and what it would be used for. The site was easy to n... See more

Rated 5 out of 5 stars

I had a prompt next day face to face meeting with a solicitor. Chris Chappel who was awesome after gathering the facts and details i gave him he assessed the chances of the chances of a positve claim... See more


Company details

  1. Internet Service Provider

Information provided by various external sources

ReviewSolicitors, the UK's largest legal review site, is the quick and easy way to find your perfect solicitor using trusted feedback from others.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

930 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(930)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They havn't published by bad review!

I can see my review when I log in but it hasn't been published. I have contacted them email and phone but no response.

I suspect they don't like to publish one star reviews for solicitors that are paying for their services.

I also notice that the other Review Solicitors on Trustpilot states...... This company’s rating is unavailable due to a breach of our guidelines.

My review is honest and fair and I have all of the emails to back it up .....Leeds Day LLP - St Neots

Absolutely diabolical and would avoid at all costs. My solicitor has been trying to deal with Leeds Day for six months to arrange a simple lease assignment for my business. They have:
1. Turned this into a protracted and unnecessary negotiation (it should a straightforward process), trying to remove the security of tenure rights under the Landlords and Tenants act from the lease.
2. Attempted to increase my ongoing liability for the lease from two years to 15 years!
3. Gave incorrect and misleading information to their client, the landlord. At least when we identified this issue the Trainee Solicitor dealing with us up to that point ‘left’ Leeds Day the next day.
4. Presented us with invoices in excess of the undertakings given and when requested they couldn’t or wouldn’t substantiate them. When challenged further on this they simply reduced their invoice back to the value of the original undertaking. They have been asked on several occasions to explain their costs but have failed to do so.
5. The ‘supervising’ solicitor who took over expressed surprise when she looked at their file and found 281 items, even though she had been on copy of all of them! That was back in June and there have probably been about another 100 email exchanges on it since then and they still haven’t confirmed they are ready to complete.
6. Sent documents to the Landlord for signing that were incorrect and had to be returned, causing further delay. Denied having any knowledge of this on two occasions and finally sent the corrected paperwork back to the landlord two weeks later! We still don’t have confirmation that they are in receipt of the signed documents even though the landlord has confirmed they were completed and sent.
7. Have consistently ignored chasing emails from my solicitor.
This is just a summary. I have lodged a complaint with the Solicitors Regulation Authority (they are members) as I have email and documented evidence to substantiate all of the above.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I feel very lucky that I had a brilliant and smooth experience! I was a bit worried about using an App at first, but it was amazing and straightforward actually, as well as really convenient! I often got to speak with my case handler, which was great, and I never felt isolated. My case handler did a fantastic job of always keeping me updated and keeping on top of things! I highly recommend

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Not like most

Not like most reviews. This experience was easy and quick to enter. Excellent for people who are busy and juggling a lot during the day.

23 July 2025
Unprompted review
Rated 4 out of 5 stars

Was happy to write a review as people…

Was happy to write a review as people do look at reviews when making a decision about a choosing a trade/ company/ product. My only slight problem was, having written & on submitting the review, the site flagged up that there was an error & the review site couldn't be found.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend KLR solicitors

I highly recommend KLR solicitors. I was very impressed with the professionalism Preeya & the team delivered, actively listening, acknowledging & offering support when needed. Thank you

16 July 2025
Unprompted review

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