Reverse Health Reviews 13,397

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 3,570 reviews, reviewers had a great experience with this company. Many customers are enthusiastic about the app, finding it very helpful for tracking meals with photos and providing useful information for weight loss goals. People appreciate the app's ability to hold them accountable, offer support, and provide multiple functions like exercise and meal planning. The daily tips and meal suggestions are also well-received, contributing to positive changes in users' lives. Reviewers describe the app as easy to use, consistent, science-based, and friendly, with excellent customer support that responds quickly to issues. However, some customers also noted issues with the product, such as the AI not always recognizing food and the food log being difficult to use, making it time-consuming to enter dietary information manually. A significant number of people were dissatisfied with the subscription and payment process, reporting unexpected charges, automatic subscriptions without clear warnings, and difficulties in getting refunds. Some reviewers also found the app's content to be basic or not tailored to their specific needs, leading to frustration and a decision not to renew their subscriptions.

What people talk about most

User experience

Consumers generally report a positive user experience, finding the site and app easy to use and navigate,... See more

Application

Customers consistently note ambiguous experiences with the app, with many expressing satisfaction, praising... See more

Product

Reviewers mention ambiguous feedback about the product, with some finding it amazing and effective for weight... See more

Subscription

Clients share negative opinions on subscription, with many reporting being automatically subscribed without... See more

Payment

Customers express significant dissatisfaction with payment processes, citing unauthorized and unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am enthusiastic with this app. Is helping me to reach my goals in weight and feeling better. My metabolism has changed since I am in menopause and this app is very helpful. Very good that you can re... See more

Company replied

Rated 4 out of 5 stars

When I first scanned the QR code for the program a program came up that was going to cost me an additional 9.99 per week which made no sense after having already paid for the program. i finally got t... See more

Company replied

Rated 4 out of 5 stars

I like that the workouts are short, but there should be an option for a more difficult session instead of just beginners routines. I also find the food log difficult to use so I just log everything el... See more

Company replied

Rated 3 out of 5 stars

I signed up to be introduced to and learn the basics of Tai Chi and realize that is a small component of an overall program which I am not interested in. I wanted clear slow instruction into the motio... See more

Company replied


Company details

  1. Weight Loss Service

About Reverse Health

Written by the company

Fitness & meal plans for women over 40

Discover the fitness app created for women over 40. Our science-backed approach combines easy-to-follow Wall Pilates, Chair Yoga and Somatic workouts as well as custom meal plans, incl. Keto diet to help you achieve your fitness goals and weight loss.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars
Reverse Health logo

Reply from Reverse Health

Hi Michele,

We know that just getting started on a new journey can feel like a lot to take in, and we are so glad to have you with us. As you find your footing and begin exploring everything the app has to offer, please know that we are always here to help and support you through every single step. We are incredibly excited to see you get going, and we are rooting for your success.


Best regards,
Flor

Rated 2 out of 5 stars

Thought the app was hard to navigate

Thought the app was hard to navigate. I wasn't sure what exactly I was supposed to be doing when.

2 May 2026
Reverse Health logo

Reply from Reverse Health

Hi there,

We want to ensure navigating the app feels smooth, and we realize it can feel a bit confusing when you are not quite sure what to do next. To help you get started and clarify your routine, we highly recommend checking out the Grow tab in the app, where you can explore our course videos and articles. As you get going, please know we are always here to support you, and you can always email us at feedback@reversegroup.io for further help. We are rooting for you.


Best regards,
Flor

Rated 3 out of 5 stars

Don't know enough yet


Don't know enough yet

21 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Margie,

Thank you for sharing your initial thoughts with us. We completely understand that it takes some time to explore the app and get a real feel for the program when you are first getting started. As you dive in and get going over the next few weeks, please know that we are always here to help you navigate everything and answer any questions. We are excited for you to learn more, and we are rooting for your success.


Best regards,
Flor

Rated 5 out of 5 stars

Customer service was quick to respond…

Customer service was quick to respond to my problem. Very helpful. I love the app, it is making me try to be a little healthier.

21 May 2026
Unprompted review
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Reply from Reverse Health

Hi Lora,

We are so glad our team could respond quickly and help you out when you ran into that problem. Hearing that you love the app and that it is helping you on your journey to be a little healthier truly makes our day. As you keep going and moving forward with your healthy habits, please know that we are always here to help and support you whenever you need us. Keep up the wonderful momentum.


Best regards,
Flor

Rated 5 out of 5 stars

Whenever I have contacted Reverse…

Whenever I have contacted Reverse Health,for help and advice, they always respond quickly, any issues have been resolved promptly and effectively.All the team members I have dealt with have been amazing. If all companies in the world operated like Reverse Health, the world would not be in the mess that it is.Superb 🤗

21 May 2026
Unprompted review
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Reply from Reverse Health

Hi Cheryl,

Thank you so much for this incredible review! We are so touched by your kind words about our quick responses and effective support whenever you have contacted us for advice. Hearing that you find all of our team members amazing truly means the world to us. As you keep going with your program, please know that we are always here to help you just as promptly whenever you need us. Keep up the wonderful work.


Best regards,
Flor

Rated 5 out of 5 stars

Emailed when having issues with app

Emailed when having issues with app. Got response almost immediately. Great customer service.

21 May 2026
Unprompted review
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Reply from Reverse Health

Thank you so much for taking the time to share this, Karen. We know how frustrating it can be when things don't work quite right, so making sure you get the support you need right away is always our top priority.

Thanks for being a part of our community, and have a fantastic day ahead!

Warmly,
Amelia

Rated 1 out of 5 stars

They took a charge without warning /AI crap

They took a charge without warning. It's all AI slop too. You know because the directions in the exercises are sometimes pronounced incorrectly or a sentence doesn't make sense. It is not a person speaking.

21 May 2026
Unprompted review
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Reply from Reverse Health

Thank you for bringing this to our attention, Lauren. To clarify, billing occurs when an active subscription or trial automatically renews, as agreed upon during sign-up. We value your feedback on our exercise quality. To help us assist you further, please email feedback@reversegroup.io and mention Ana for a prompt response.

Sincerely,
Amelia

Rated 5 out of 5 stars

It was easy so far made it a very…

It was easy so far made it a very simple experience. Look forward to seeing my workout let’s go.

20 May 2026
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Reply from Reverse Health

Hi Natasha,

We are so glad to hear that everything has been easy so far and that you have had such a simple experience navigating the program. Building a seamless start is exactly what we aim for, and we love your energy as you look forward to seeing your workout.

Let's go! Please feel free to reach out to us if you need any help at all as you get started and keep going. We are right here and excited to support you through every single workout!


Best regards,
Flor

Rated 1 out of 5 stars

Anyone's guess

I have no idea if this would work or not. The promises seem unrealistic....all extra weight lost in 4 weeks...yes sure
Can't try it because it won't open!!

20 May 2026
Unprompted review
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Reply from Reverse Health

Hi Chris,

Thank you for sharing your experience. We design our program to guide members toward sustainable health transformations, keeping in mind that individual progress and timelines vary for everyone.

We want to make sure you have full access to everything you paid for so you can explore the features firsthand. To resolve this matter to your satisfaction, please email us at feedback@reversegroup.io and mention Ana for priority assistance. We are happy to look into this issue and assist you further.


Best regards,
Flor

Rated 5 out of 5 stars

Easy to do and build confidence already…

Easy to do and build confidence already knowing it works

20 May 2026
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Reply from Reverse Health

Hi Irene,

We are thrilled to hear that you are finding the program easy to do and that you are already building confidence knowing that it works. Finding that certainty early on is such a powerful milestone, and you should be incredibly proud of the momentum you are creating.

Please feel free to reach out to us if you need any help at all as you get started and keep going. We are right here and excited to support you every step of the way!


Best regards,
Flor

Rated 5 out of 5 stars
Reverse Health logo

Reply from Reverse Health

Hi Susan,

Thank you so much for the five star review. Learning new habits and gaining fresh insights is such an empowering part of this journey, and you are doing a fantastic job diving in.

Please feel free to reach out to us if you need any help at all as you get started and keep going. We are right here and excited to support you every step of the way!


Best regards,
Flor

Rated 3 out of 5 stars
Reverse Health logo

Reply from Reverse Health

Hi Shelley,

We are happy to hear that you just started and that it is so far so good. Stepping into a brand new routine is an exciting milestone, and we want to help you build on this great momentum. Please feel free to reach out to us if you need any help as you get started and going. We are right here to support you!


Best regards,
Flor

Rated 5 out of 5 stars

So far it’s great

So far it’s great

20 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Eve,

Thank you so much for the five star rating. Starting a new journey with a positive experience right out of the gate is wonderful, and we want to keep that momentum going for you. Please feel free to reach out to us if you need any help at all as you get started and keep moving forward. We are right here and excited to support you every step of the way!


Best regards,
Flor

Rated 5 out of 5 stars

Easy to login

Easy to login. Cost effective.

20 May 2026
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Reply from Reverse Health

Thank you for the support, Shiela! ⭐ We are thrilled to hear that you find our platform easy to use and budget-friendly.

Enjoy the journey and thank you for being with us! 🙌

Warm regards,
Amelia

Rated 1 out of 5 stars
Reverse Health logo

Reply from Reverse Health

Hi Anna! We appreciate you reaching out. I just sent you a message via email, so please check your inbox. Hope to hear from you soon!

Best,
Amelia

Rated 5 out of 5 stars

Jennah is Aaaaaamazing' helpful and…

Jennah is Aaaaaamazing' helpful and truly cares about her customers! She's a ROCK STAR 💫💫💫

20 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

What a beautiful review, Maria! Thank you so much for sharing this. 🌟 We always strive to ensure our customers are taken care of, and reading your kind words is absolutely going to make Jennah's day!

Thank you for being such a wonderful part of our community. We'll be sure to pass your love along to her! 💫🚀

Warmly,
Amelia

Rated 5 out of 5 stars

Just beginning

Just beginning, so I will see what happens. I'm excited to do this !!!

19 May 2026
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Reply from Reverse Health

Hi Paula,

Thank you so much for the five star rating. We are happy to hear that you are just beginning and feel so excited to do this. Stepping into a new journey with that kind of positive energy is the perfect way to start, and we cannot wait to see what happens as you make progress. Please feel free to reach out to us if you need any help at all as you get started and going. We are right here to support you every step of the way!


Best regards,
Flor

Rated 5 out of 5 stars

Awesome app

I like the app a lot. It’s the complete package. It includes workouts, food plans, tracks your water intake, etc.

19 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

Hi Andrea,

We are happy to hear that you like the app a lot and find it to be the complete package. It is great that you are utilizing the workouts, food plans, and water tracking to stay on top of your daily habits. Having everything in one place really helps make the routine a lot smoother. Please feel free to reach out to us if you need any help as you get started and keep going. We are excited to support your progress and are so glad to have you with us!


Best regards,
Flor

Rated 5 out of 5 stars

Awesome plan

19 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Felicia,

We are happy to hear that you are enjoying the platform and finding it to be an awesome plan so far. Getting a new routine off the ground is a great milestone, and we want to make sure you have everything you need to succeed. Please feel free to reach out to us if you need any assistance as you get started and moving forward. We are excited to support you on this journey and are so glad to have you with us!


Best regards,
Flor

Rated 5 out of 5 stars

I was so pleased that they would work…

I was so pleased that they would work with me to restart my journey when I totally went off my diet. There was no judgements just understanding and assistance. You don't see that very often any more.05

19 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

Hi Rosemary,

We are so happy to hear that you felt supported and experienced zero judgment when you needed to restart your journey. Going off track happens to everyone, and providing a safe, understanding space to reset is exactly what we are here for. Please feel free to reach out to us for any assistance you need as you get started and moving forward again. We are cheering you on and are so glad to be on this journey with you!


Best regards,
Flor

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