Reverse Health Reviews 13,280

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 3,576 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the app easy to use and helpful for tracking progress and providing meal and exercise suggestions. Many appreciate the clear, science-based information and the positive changes they've experienced in their health and habits. However, some customers were dissatisfied with the subscription and payment processes, reporting unexpected charges and difficulties with refunds. A few other people also felt that the app was difficult to use or that its features, such as meal tracking or exercise instructions, were not always effective or flexible enough for their personal needs.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the app very easy to use and... See more

Application

Customers consistently note ambiguous experiences with the app. While some reviewers praise its ease of use,... See more

Product

Customers had ambiguous experiences with product. While some reviewers found the program amazing, praising... See more

Subscription

Users describe negative interactions with subscriptions, often citing a lack of transparency regarding... See more

Payment

People report negative experiences with payment, citing disputed charges and a lack of transparency. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am enthusiastic with this app. Is helping me to reach my goals in weight and feeling better. My metabolism has changed since I am in menopause and this app is very helpful. Very good that you can re... See more

Company replied

Rated 4 out of 5 stars

I like that the workouts are short, but there should be an option for a more difficult session instead of just beginners routines. I also find the food log difficult to use so I just log everything el... See more

Company replied

Rated 4 out of 5 stars

Feel positive about the way they quickly responded to my email when I hit the wrong button. They were very kind about giving me some extra stuff or 50% off of what I had accidentally purchased. How... See more

Company replied

Rated 4 out of 5 stars

Pleased with the coaching. Is itAI because it seems to be? I haven’t been able to start the program as I’m recovering from thumb reconstructive surgery and I’m still feeling a lot of pain. Should be a... See more

Company replied


Company details

  1. Weight Loss Service

About Reverse Health

Written by the company

Fitness & meal plans for women over 40

Discover the fitness app created for women over 40. Our science-backed approach combines easy-to-follow Wall Pilates, Chair Yoga and Somatic workouts as well as custom meal plans, incl. Keto diet to help you achieve your fitness goals and weight loss.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars
Reverse Health logo

Reply from Reverse Health

We are so thrilled to have you on board, Chantal! Starting something new can feel overwhelming, so we’re glad your first impression has been a breeze.

Take your time getting set up, and dive in whenever you're ready. We're cheering you on every step of the way!

Warmly,
Amelia

Rated 4 out of 5 stars

Just want to get healthy

Easy to download

17 May 2026
Reverse Health logo

Reply from Reverse Health

Welcome aboard, Jax! We are absolutely thrilled to join you on this exciting new journey.
To help you get off to a flying start, we highly recommend checking out the courses inside the app—they are perfect for an easy beginning and quick guidance. Please know that our team is right here beside you, so if you ever need anything at all, just email feedback@reversegroup.io and mention Ana for a priority response.
Take it one day at a time and enjoy the process—you've totally got this!

All the best,
Amelia

Rated 1 out of 5 stars

Refund provided after post: Buyer beware!!

Thank you for providing me with a full refund. I think it's sad that I had to post a negative review to get a refund when I had reached out to custimer service first!I hope moving forward, this will not happen to someone else!
Original post: Buyer beware! I purchased the 14 day trial and after 3 workouts, this wasn't for me. Buyer beware! I contacted the company and they did not give me a refund! Buyer beware! When a company offers a trial and they don't refund when it doesn't meet your needs, IT'S A HUGE RED FLAG AND SPEAKS VOLUMES ABOUT THEIR COMPANY!!! BUYER BEWARE! I TRY TO STAY AWAY FROM THESE COMPANIES, THEY DON'T CARE ABOUT THEIR CUSTOMERS! BUYER BEWARE!

15 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

Hi Robin, thank you for sharing your feedback with us. We appreciate you giving the workouts a try, and we always value learning about our users' experiences so we can keep improving.
Our goal is to ensure complete clarity from the start, which is why our standard refund conditions are outlined during the sign-up process. At the same time, we want every customer to feel heard, valued, and well-supported throughout their time with us.
We would love the opportunity to look into your account history and see how we can best assist you moving forward. Please reach out to our team directly at feedback@reversegroup.io with the subject line 'Ana' so we can personally review your case details. Thank you for your time and patience.

Sincerely,
Amelia

Rated 5 out of 5 stars

Didn't realise I had got caught up in a…

Didn't realise I had got caught up in a subscription. Was deducted £44.99 without realising. Month later tried to take out again. Thankfully I didn't have the funds. Emailed these people. Had a very quick reply. All sorted and a refund on its way. Subscription cancelled. Thank you for sorting it out

17 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

Thank you so much for taking the time to share your feedback, Paula! We're glad our support team was able to step in and resolve everything for you quickly.
To help clarify for the future, our plans are set up as recurring subscriptions to ensure uninterrupted access to the program, which is why the renewal processed automatically.
We are so happy we could get the cancellation and refund sorted out smoothly for you. Wishing you the absolute best moving forward!

Best regards,
Amelia

Rated 4 out of 5 stars

I just signed up for the Tai Chi plan

I just signed up for the Tai Chi plan, I am excited to begin but there were too many add on offerings.

17 May 2026
Reverse Health logo

Reply from Reverse Health

Welcome to the program! We are absolutely thrilled to have you on board and can’t wait for you to experience everything we have to offer.
As you get started, we highly encourage you to explore the app's courses for a smooth beginning and quick help along the way.
We are here for you every step of the way. If you ever have any questions or need a hand, feel free to reach out to feedback@reversegroup.io and mention Ana for a priority response. Enjoy the journey ahead—you've totally got this!

Warnly,
Amelia

Rated 2 out of 5 stars

I haven’t even started and they want me…

I haven’t even started and they want me to do a review. Hoping it’s not just a waste of money

17 May 2026
Reverse Health logo

Reply from Reverse Health

Thank you for sharing your feedback with us. We completely understand your perspective.
We want to assure you that we are fully committed to making this a valuable experience for you. As you get settled in, we highly encourage you to explore the courses inside the app; they are fantastic for giving you quick help and a smooth, confident start.
Please know that we are here to support you every step of the way. If you ever feel stuck or need any assistance at all, please reach out to us directly at feedback@reversegroup.io and mention Ana in your email for a priority response. You've got this, and we're excited for you to get started!

Best regards,
Amelia

Rated 5 out of 5 stars

The issue was solved with dedication…

The issue was solved with dedication and professionalism.

17 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

We are thrilled to hear that your issue was resolved to your satisfaction, Lidice. Our team is fully committed to providing dedicated and professional support every step of the way, so knowing we hit the mark for you truly makes our day. Thank you for being a valued part of our community—we are always here to help you succeed!

Warm regards,
Amelia

Rated 1 out of 5 stars

They had to have their $40

I asked if they could refund my last recurring charge... I didnt ask if they could refund back all of it just the last charge. I am pinching pennies and expressed that with them. Yet they didnt want to give me my laat month back. I asked nicely and tried to express my financial position but they wanted their $40.

16 May 2026
Unprompted review
Reverse Health logo

Reply from Reverse Health

Hi Melissa,

We always want our members to have a positive interaction with our team, and we recognize how important clarity and support are when navigating financial constraints.

To make sure everything is properly reviewed and to see how we can assist you further, please reach out to us at feedback@reversegroup.io and mention Ana for priority help. We are happy to take a closer look at your account for you.


Best regards,
Flor

Rated 4 out of 5 stars

Easy with 1 on 1 coaching!

A helpful program which is affordable, provides 1 on 1 coaching, meal plan and all the right options for success.

16 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Minu,

We are happy to hear that you are finding the program helpful and affordable, and that the one on one coaching, meal plan, and success options are making everything easy for you. Having the right tools and guidance really makes a huge difference when you are building a routine. Please feel free to reach out to us if you need any assistance at all as you get started and keep going. We are excited to support your progress and are glad to have you with us!


Best regards,
Flor

Rated 5 out of 5 stars

Greatprogram

Greatprogram

16 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Christine,

We are happy to hear that you are enjoying the app and finding it to be a great program so far. Starting something new is always a big step, and we want to make sure you have everything you need. Please feel free to reach out to us if you need any assistance as you get started and moving along. We are excited to support you on this journey and are so glad to have you with us!


Best regards,
Flor

Rated 5 out of 5 stars
Reverse Health logo

Reply from Reverse Health

Hi Czemeckis,

Thank you so much for the five star rating. We are happy to hear that the program seems to be what works for you so far. Finding the right fit can take some time, so it is great that you are already seeing positive signs. Please reach out to us if you need any help as you get started and keep going. We are excited to support your progress!


Best regards,
Flor

Rated 5 out of 5 stars

So far so good

16 May 2026
Reverse Health logo

Reply from Reverse Health

We are thrilled to hear that your experience has been positive from the start, Lauren. We can't wait to see what you achieve as you keep going! 🚀

Warm regards,
Amelia

Rated 5 out of 5 stars

Great and doable

16 May 2026
Reverse Health logo

Reply from Reverse Health

Love to hear that, Elaine! Keeping things manageable is the secret to lasting results. Keep up the fantastic work!

Warm regards,
Amelia

Rated 3 out of 5 stars

Hopeful to start

I hope I can succeed with your help and hopefully everything will be fine at my next doctor check up in a month.

15 May 2026
Reverse Health logo

Reply from Reverse Health

We are rooting for you every step of the way, and we truly hope your upcoming appointment brings excellent news! You've got this.

If you ever need any specific guidance or adjustments to help you prepare, please reach out to us at feedback@reversegroup.io and mention Ana so we can support you right away.

Best regards,
Amelia

Rated 5 out of 5 stars

My Tai Chi

I love that the workout is done at home! I love being able do do my workout at my home and not having to go to the gym!!

12 May 2026
Reverse Health logo

Reply from Reverse Health

We’re so glad we can help you skip the commute and crush your fitness goals right in your own space. Keep up the amazing work, Claudia!

Warmly,
Amelia

Rated 3 out of 5 stars

I had trouble getting on the app after…

I had trouble getting on the app after I had paid but they fixed it after I contacted them

15 May 2026
Reverse Health logo

Reply from Reverse Health

Hi there,

We appreciate you letting us know that you had trouble accessing the app after your payment, and we are glad our team was able to get it fixed for you quickly after you reached out. We know how frustrating a bumpy start can be, but we are happy you are officially in. Please let us know if you need any further help as you get going. We are excited to support you on your journey!


Best regards,
Flor

Rated 5 out of 5 stars

Reverse Health helps make getting fit and healthy easier

Reverse Health helps make getting healthy more simple and clear cut. For those of us who need a written plan and a community of support to keep going, Reverse Health is affordable and ideal.

15 May 2026
Reverse Health logo

Reply from Reverse Health

That is so wonderful to hear! We’re thrilled that our approach and community are providing the structure you need to stay on track. Welcome to the community—we can’t wait to see your progress!

Warm regards,
Amelia

Rated 2 out of 5 stars

I ordered tai chi walking

I ordered tai chi walking. I loved it for the first few days. Then, it evolved to tai chi dancing...which i did not expect. I am not coordinated enough to do the dancing. I now have to try yet another exercise app. This is getting very expensive!

1 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Donna! We are thrilled to hear you loved the Tai Chi walking, but we completely understand how the transition to 'dancing' could feel a bit overwhelming if you were expecting a lower-coordination routine.

Our goal is to make movement accessible for everyone, not to make it stressful! Why don't you try repeating the walking part of the program? Once you feel more comfortable, you can move on to the next steps with ease.

We would love to discuss this further with you and help you get the most out of your plan. Please reach out to us at feedback@reversegroup.io and mention ANA. We would personally like to help you navigate the app settings. We’re here to support you every step of the way!

Warmly,
Amelia

Rated 5 out of 5 stars

It’s inspiring

It’s inspiring. Trying another way to lose weight

14 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Sharon,

We are thrilled to hear that you are finding the program inspiring as you explore this new way to lose weight. It takes courage to try a fresh approach and we are so glad to be part of your journey. Please reach out to us if you need any help at all as you get started and keep going. We are here to support you and we are excited to see what you achieve!


Best regards,
Flor

Rated 3 out of 5 stars

Not sure about needing to access…

Not sure about needing to access clipboard to verify. Don’t feel safe giving access.

14 May 2026
Reverse Health logo

Reply from Reverse Health

Hi Cathy,

Thank you for sharing your concerns regarding the clipboard access. We want to clarify that this is a standard technical requirement used solely to verify your login or subscription details securely and we take your privacy very seriously.

To help put your mind at ease and ensure you are set up safely, we have sent an email to your address on file. Please check your inbox for those details. If you do not see it, feel free to reach out to us at feedback@reversegroup.io and mention Ana for priority assistance. We are excited to have you with us and are here to support you as you get started!


Best regards,
Flor

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