Retail Resource Reviews 497

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more

Rated 5 out of 5 stars

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more

Company replied

Rated 5 out of 5 stars

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more

Company replied

Rated 4 out of 5 stars

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Contact info

3.5

Average

TrustScore 3.5 out of 5

497 reviews

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Rated 5 out of 5 stars

Perfect

Fast shipping ,Good quality!

19 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

right on time

the product was clearly exactly what i needed and being offered for an affordable price with two-day shipping that was practically free. product arrived as described within the promised shipping window. as a result, i was able to repair my air conditioner at an estimated savings of >$100.

18 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

I love that there is someone who comes …

I love that there is someone who comes in as I am shopping in just a few seconds to minutes to ask if I need help, just like in a regular store. Also, I realized that I needed my order sooner and they made it happen without an extra charge and even sent it earlier to ensure that I received it. Excellent!!!!

18 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Great service response

Great service response. Products that are unusual and high in quality.
Outstanding place to find special things that are above ordinary.

18 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Very good service

Very good service, I have corrected my review, as I was in error in reference to the order. They did handle the order quickly and received actually quicker than expected.

14 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Ordered fixtures for my Hallmark store

Love the product we have ordered so far! Looks great in our store! Actually have to call in the next few days to order more :)

14 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Products were delivered immediately and …

Products were delivered immediately and I even received a personal call from the company to confirm the details of my purchase before it was shipped. The products arrived as described by their web site and their prices were great.

12 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent! The order arrived fast and correct. Have used every item.

12 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase, as well as customer service I received !

11 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 4 out of 5 stars

It seems that my original purchase …

It seems that my original purchase order was not received however after a follow up call the issue was fixed in a timely manner

7 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Liturature holder

Product as described, shipped quickly

7 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 3 out of 5 stars

Shipping was fast unfortunately the …

Shipping was fast unfortunately the ship to address was incorrect on the box and I had to track it through FedEx to my neighbors one block over . My last name was also miss spelled but overall happy with the product very sturdy

7 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

It is important to us that our customers are happy, please see your e-mail for a solution.

Rated 3 out of 5 stars

Ordered a 12" acrylic cylinder on March …

Ordered a 12" acrylic cylinder on March 16, Shipped on March 17, estimate delivery date was 7-10 business days. As of right now writing this review it is now April 5th
It has been 17 business days since my product has shipped. I still have not received my product. I have a friend who has also ordered the same product shipped out on the same day. Received his package with the 7-10 business days. 1 star is solely on taking more than 10 business days to reach my destination when a friend ordered on the same day received his in the quoted time.

Update: While waiting for the order, I have been keeping in touch with customer service. They have been keeping me updated with their fast email replies. We have came to a solution. If you ever have a problem make sure to contact customer service, they will try to fix the problem as soon as possible.

6 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

It is important to us that our customers are happy. Please do not hesitate to contact us by phone, e-mail or live chat!

Rated 5 out of 5 stars

Recommended

Fast, accurate shipping. Definitely recommend.

5 April 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

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