Love this website. It had everything I needed to give my resumes a good impression with hiring personal. Tons of formats, helpful suggestions, easy to use UI. Honestly wouldn't change a thing as resum... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jason was incredibly patient in assisting me, even when he had to try various email addresses to locate the account in question. When I had difficulty uploading an image, he was patient while I had so... See more
Company replied
I am 67 and retired. I never imagined I would need a resume ever again. However, a part-time position presented to me and I needed to create one quickly as I could not locate my digital copy. Resume G... See more
Company replied
Resume Genius was a very professional website and company that made typing a resume and cover letter very simple and intuitive. It helped me get through the pains of resume writing and helped me land... See more
Company replied
Company details
Written by the company
The Resume Genius resume builder was launched in 2009 to help Americans make better resumes quickly online. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Contact info
Sonaga Tech Limited, Hamilton, Zweigniederlassung Luzern Hertensteinstrasse 51, Luzern 6004, Switzerland
- (866) 215-9048
- support@resumegenius.com
- resumegenius.com
4.6
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nicolas C
Nicolas C. was very helpful and made the process of canceling my subscription quick and easy. I really like this website and would definitely use it again in the future if needed.
17 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you! We're pleased to hear that Nicolas was able to assist you with your request and provide you with exceptional service. We'll make sure he receives your kind feedback.
Sincerely,
Resume Genius
It is a great platfom...
It is a great platfom and i only experienced 1 slight inconvieneince. Other than that, I had no complaints.
1 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Joel C
Joel C. Was very professional. He understood what i needed to accomplice.
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We truly appreciate your kind words. It’s fantastic to know that Joel assisted you successfully and provided excellent service. Your comments will definitely be shared with him.
Best regards,
Resume Genius
easy to find what i was looking for
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Easy to navigate.
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius
good expereince
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I am currently searching employment as…a school teacher.
I am currently searching employment as an entry level educator. The site has provided many free and helpful resources. The templates have given me more confidence that I will create and submit resumes and cover letters that will lead to gainful employment that I desire.
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
My customer service representative was…
My customer service representative was amazing. Her name was Emily S.
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you, we are thrilled to read that Emily was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
easy and accessible
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're pleased to know that our team provided you with exceptional service. We wish you success in your job search.
Sincerely,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Paid for resume but can not email
Paid for resume but can not email, download or print.
Called the phone number given and no one answered. It states it can not find my account or phone number. Received a generic response when I emailed.
15 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Hello, we appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
Resume Genius
goodbest & top
16 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Many examples too choose from and easy…
Many examples too choose from and easy to see!
15 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Joel C
Joel C. was very nice and was able to help my cancellation of service.
15 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We truly appreciate your kind words. It’s fantastic to know that Joel assisted you successfully and provided excellent service. Your comments will definitely be shared with him.
Best regards,
Resume Genius
excellent customer service with Wendy…
excellent customer service with Wendy Prieto.
Thank you for taking care of me.
Nicholas Covarrubias
15 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you, we are thrilled to read that Wendy was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
Thank you for trying to help me in my…
Thank you for trying to help me in my continued job search. I need my resume to shine and believe your services can help me achieve this. The discount was very much appreciated and needed in this hard time. Thank you again.
15 June 2026
Reply from Resume Genius - The Best Resume Builder Online
Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
resolved by problem quickly
15 June 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
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