When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questions quickly, accurately, and thoroughly, and was patient and helpful even as we... See more
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Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience... See more
Company replied
I ordered from Restaurant Supply, and realized shortly after that it was the wrong thing! Now they are super fast and promised shipment if the order was made before 5pm...I made the order at 4:15pm...... See more
I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FRE... See more
Company details
Information provided by various external sources
America's choice for bar and restaurant supplies. Home of the always free shipping on orders over $100
Contact info
6574 N. State Rd. 7 Suite 234, 33073, Coconut Creek, United States
- (954) 800-2280
- support@restaurantsupplygroup.com
- restaurantsupplygroup.com
4.4
Excellent
201 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Quick shipping & quality service!
Easy to use website, great service & quick shipping.
23 May 2016
Unprompted review
bagel ease
great addition to buffet table ..guests able to cut bagels fast, easy & no risk of 'unwanted cuts' ;)
13 May 2016
Unprompted review
Great staff member
There was initially a problem with my order but Joe Garcia took care of it. You are lucky to have a staff member like Joe to see everything through. Great job!
11 May 2016
Unprompted review
disappointed
Two candles were delivered to the how broken in the box. Can you send a new package of the Euro-Venetian candles? We have been wanting these for a long time and to finally have ordered them and then to receive them broken is extremely sad. I'm hoping you can help.
30 March 2016
Unprompted review
Reply from Restaurant Supply Group
Hello Emily,
We are sorry you received a broken product. Even when we ship glass products with protective packaging we are still at the mercy of shipping carriers. We would be more than happy to send you a new candle at no cost to you.
Please just submit a picture of the broken candle to support@restaurantsupplygroup.com and we will take care of it.
Regards,
Joe Garcia
Customer Service
Restaurant Supply Group
Exactly what I wanted.
They are exactly what I wanted to use as drinking cups. They came in without any problems. Nothing broke. Great buy.
5 February 2016
Unprompted review
Very happy.
I was very pleased with my purchase. I ordered the product on a Monday and it arrived two days later in perfect condition. I will definitely order again from this company.
18 January 2016
Unprompted review
First Encounter
You did a good job of shipping. FedX did a bad job of delivering. 1 pkg arrived taped from every angle, with clear wear marks resembling a dog attack. I hope the FedX guy was OK.
Thanks Guys! It all made for a great experience and arrived at an appropriate time!
1 January 2016
Unprompted review
Would recommend this company to anyone!
Great prices and very quick delivery! Love this company!
30 November 2015
Unprompted review
Great Service
Prompt service and immediate progress updates. Will order again
10 November 2015
Unprompted review
Easy Online Ordering and Fast Shipping
I have used the Restaurant Supply Group for 3 orders and each time has been great. I will continue to use this company for my business purchases.
19 October 2015
Unprompted review
Wonderful customer service
I ordered from Restaurant Supply, and realized shortly after that it was the wrong thing! Now they are super fast and promised shipment if the order was made before 5pm...I made the order at 4:15pm...I immediately emailed and called leaving a message...thinking I wouldn't get to cancel In time. The got back to me within 15 minutes! I may not have actually gotten an order this time, but I will definitely order from them in the future! Great customer service, super fast response to emails and really friendly! I would recommend ordering from them for sure!
26 September 2015
Unprompted review
Very happy
The local restaurant supply store was very expensive for the whisk I needed, almost $35. I found this one and shipped to my store it was $12 cheaper than the local place! It was promptly shipped! The only thing I would have liked to see is a packing slip because as the GM I need a receipt or packing slip to be reimbursed for the item.
17 September 2015
Unprompted review
Reply from Restaurant Supply Group
Thanks, happy to help!
I was informed from our Fed-Ex department that there is a blue label on the outside of box, this is the packing slip. There is nothing inside paper wise with the order.
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