Respiray Reviews 228

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the outstanding quality and effectiveness of the products, often describing them as lifesavers for managing allergies, sensitivities, and for personal cooling. Many users appreciate how the products help them stay healthy and avoid illness, noting their sleek design and reliable performance. However, some customers also noted issues with product functionality, such as units failing to hold a charge or not turning on. There were also mentions of the air purifiers not adequately reducing PM 2.5 levels, even with new filters, and concerns about the quality of pre-filters. A few people experienced problems with replacement products having manufacturing defects.

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Product

Clients share positive opinions on product quality and effectiveness. Many customers are impressed with the... See more

Quality

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Based on these reviews

Rated 5 out of 5 stars

The quality of Respiray products is outstanding! I have 2 Respiray neck fans for personal cooling on hot, windless days. On low speed each fan lasts 2 work days, but on hot 90 F (32 C) days I need hig... See more

Company replied

Rated 5 out of 5 stars

I've been wearing my respiray wear a+ for about two years now! The unit of course shows some wear, but after dropping it, wearing it, charging it over 100 times, painting it, and spilling coffee in it... See more

Company replied

Rated 5 out of 5 stars

I have used a KN95 mask with my Respiray for 6 months in risky settings such as busy hospital waiting rooms-I haven’t gotten sick once. It is comfortable and stays in position upright and laying down.... See more

Company replied

Rated 5 out of 5 stars

I use it in big assemblies. It prevents me from coughing, wheezing, and sneezing due to the multitude of smells (from people) that surround me. Thanks.

Company replied


Company details

  1. Electronics Company
  2. Allergist
  3. Alternative Medicine Practitioner
  4. Medical Equipment Manufacturer

About Respiray

Written by the company

The coolest wearable tech

At Respiray, we build wearable technology that helps people feel better in environments they can’t control - from crowded airports and long flights to hot city streets and packed events.

What started in 2020 as a science-driven response to airborne viruses has evolved into a full ecosystem of wearable air treatment devices designed for modern life.

Today, Respiray develops two flagship products: Wear A+, our wearable air purifier, and the Respiray Neck Fan, a premium personal cooling device. Different problems - one philosophy: take control of the air around you.

Wear A+ is now primarily trusted as a travel essential. It helps reduce exposure to viruses, illnesses, and dirty air commonly associated with planes, airports, public transport, and dense urban environments. At the same time, it remains highly effective against pollen, dust, and other airborne allergens.

The Respiray Neck Fan brings relief in a different way: delivering hands-free cooling when air conditioning isn’t an option. It’s designed for comfort, endurance, and everyday wear, whether you’re commuting, traveling, or spending hours outdoors.

Why choose Respiray?

  • Wearable solutions for air quality and personal comfort
  • Protection against polluted air, travel-related exposure, and allergens
  • Drug-free, non-invasive technology
  • Designed for real-life use: travel, cities, events, daily routines
  • Developed by a team of scientists, engineers, and designers
  • Premium build quality, long battery life, and thoughtful accessories

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4.1

Great

TrustScore 4 out of 5

228 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service!!

I made a mistake and wrote bad review on this company. I am fully satisfied with their product. Even i made a mistake. They followed up with their response promptly and professionally
I am quite impressed with their product and their customer servuce.

7 April 2026
Unprompted review
Respiray logo

Reply from Respiray

Dear Howard,

Thank you for taking the time to update your review - it truly means a lot!

Mistakes happen, and we genuinely believe the most important part is how things get resolved. For us, clear and honest communication with our customers is everything - that’s how we improve and make sure every situation is handled the right way.

Really glad we could sort this out together, and even more glad to hear you’re happy with the product.

Karl, CEO of Respiray

Rated 1 out of 5 stars

I asked if I could return this

I asked if I could return this. The person I bought it for just passed away. I'm 75 years old living on social security and we can't afford this. Please advise. God bless

24 March 2026
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Reply from Respiray

Dear Louis, we are very sorry for your loss 🤍

This isn’t the experience we want. We’re reaching out to you directly now to resolve this and make things right.

Karl, CEO of Respiray

Rated 4 out of 5 stars

Took longer than expected

Took longer than expected, otherwise happy - is not the first one I bought

23 March 2026
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Reply from Respiray

Hi Lovey,

Thank you for your feedback. We are really glad to hear you’re happy overall, especially as a returning customer.

I’ve checked your order, and you selected Standard shipping (3–8 business days), which was delivered within 5 business days from fulfillment, so it was within the expected timeframe.

If you ever need it faster next time, we do offer an express shipping option as well.

We truly appreciate your continued support!

Karl, CEO of Respiray

Rated 5 out of 5 stars

I've been wearing my respiray wear a+…

I've been wearing my respiray wear a+ for about two years now! The unit of course shows some wear, but after dropping it, wearing it, charging it over 100 times, painting it, and spilling coffee in it, it's still going strong!! And the best part is that in those two years I have not caught any viruses. I do wear a mask with the Hepa for additional protection, but Hepa + mask seems to eliminate nearly all the risks!

19 March 2026
Unprompted review
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Reply from Respiray

Dear Aggie,

Thank you so much for sharing this!

We love the DIY spirit - painting it, putting it through real life, and still going strong.

We truly appreciate your support and trust 🙏

Respiray team 🤍

Rated 5 out of 5 stars

Very open and clear with communication

Very open and clear with communication. So supportive with my athletics and providing the best opportunity to compete without the worry of getting sick or breathing in harsh things from the environment around me

19 March 2026
Unprompted review
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Reply from Respiray

Dear Jalyn,

Thank you so much for your kind words - it truly means a lot to our team.

We’re incredibly inspired by your dedication and are proud to support you in performing at your best.
Wishing you continued success in your athletics - we’re rooting for you all the way 🙌

Respiray team 🤍

Rated 5 out of 5 stars

No illnesses for 6 months

I have used a KN95 mask with my Respiray for 6 months in risky settings such as busy hospital waiting rooms-I haven’t gotten sick once. It is comfortable and stays in position upright and laying down. It is quiet and the faint sound it makes doesn’t bother me or the people around me. I have not had a single person notice or comment on it when I’m wearing it. In my experience, it’s just about perfect!

18 March 2026
Unprompted review
Respiray logo

Reply from Respiray

Dear Catherine,

Thank you so much for sharing this!

It means a lot to hear how you’re using it in real-life situations - especially combined with a mask for that extra layer. Comfort and consistency are exactly what we aim for.

Wishing you continued safe and smooth days ahead!

Karl, CEO of Respiray

Rated 1 out of 5 stars

Defective outbox

Charged the unit over night attempted to start and unit didn’t turn on

20 February 2026
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Reply from Respiray

Hi - really sorry to hear this happened. That’s definitely not the experience we want anyone to have.

Sometimes this can be something simple - our 24/7 support team can usually troubleshoot this in a few minutes. And if the unit is faulty, we’ll of course replace it right away.

We have reached out to you directly to help get this resolved quickly.

Karl, CEO of Respiray

Rated 5 out of 5 stars

You delivered it to my old address

There was an initial issue with delivery , but they quickly resolved the problem. I appreciate their professionalism and desire to care for their customers . I look forward to breathing cleaner air !!

7 February 2026
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Reply from Respiray

Thank you for the update, Staci.

We’re glad we were able to resolve the situation and get everything sorted for you. Our team always aims to step in quickly when something unexpected happens, and we truly appreciate your patience while we worked through it together.

We hope the device helps make your day-to-day environment more comfortable, and please don’t hesitate to reach out if you ever need anything.

Thank you again for giving us the chance to make things right.

Karl, CEO of Respiray

Rated 3 out of 5 stars

The product would not hold a charge - only 50% refund

Update: The CEO contacted me directly after seeing my 1 star review and sent me a second product. While I appreciated the attempt, the second product had a misplaced magnet so the product would not stay fastened. I asked for a refund and received it.

The product does work to filter fragrances so I will fix it and continue to use it.

I appreciate the company's attempt at fixing the issue and hope they look into quality assurance and a better made product as I think this could help a lot of people like me.

OG: The product would not hold a charge. Their return policy was 60 day money back guarantee. They automate your response and only give you 50% for used product.

I shared their return policy and they just resent the same response...

There's no one to contact to get a full refund for a guarantee and broken product.

Very disappointed.

21 February 2026
Unprompted review
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Reply from Respiray

Dear C,

Thank you for taking the time to update your review!

I’m glad we were able to step in and work through this with you directly. Your feedback around both the product and the experience has been taken seriously, especially regarding quality checks and how we handle situations like this.

We’re continuously improving, and conversations like this help us do better.

Thank you again for giving us the opportunity to make things right.

Karl, CEO of Respiray

Rated 4 out of 5 stars

Have not used it enough to verify…

Have not used it enough to verify performance . Will do after 1st flight

9 January 2026
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Reply from Respiray

Thank you for sharing - that’s totally fair.

We appreciate you giving it a try and look forward to hearing how it performs on your first flight. If any questions come up along the way, our support team is always here to help. Safe travels!

Karl, CEO of Respiray

Rated 5 out of 5 stars

Great solution to a product issue!

Update: I am pleased to say that this company - specifically the CEO Karl made things right upon reading my review (which I left below for reference). I have since received my replacement device and am very greatful to again have an added layer of protection as a Disabled Chronically ill individual.

Initial Review: After saving up for a year to purchase this device - it stopped working (will no longer charge) after a year of use.

I've taken great care of this device considering the high cost and have never damaged it in any way - so having it stop working suddenly was a shock.

I'm extremely disappointed as my unit is only one year old (just a little over 2 weeks past the 1 year warranty).

When I reached out via the company's website about my issue, noting it is just shy of the warranty period - I was only given 10% off the cost to purchase an entirely new unit as a solution, as shipping the unit back and forth to be inspected would also be costly.

This was a very expensive purchase - especially for someone on a very limited income - but I thought it would be worth it considering other Disabled folks I know purchased it and saw benefit.

I used it often in combination with my N95 mask when attending medical appointments, as well as, outside in the spring to lessen the effects of allergies when gardening and saw a benefit when using it in those instances.

I'm disappointed it stopped working so soon/suddenly and even more disappointed in the company's solution to my issue - purchasing a new unit at 10% off - as that is still a significant cost and one I can not afford a mere year after purchasing one I had hoped would last years.

21 December 2025
Unprompted review
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Reply from Respiray

Hi Erica,

Thank you for sharing this. We’re truly sorry for the experience.

You’re right: having a device fail just weeks outside the warranty is unfortunate. While our support team followed the warranty terms, it’s clear this outcome didn’t meet the experience we aim for.

We’ve asked Trustpilot to help us get in touch with you, as the review is anonymous, so we can take a second look at your case and find a fair resolution.

We do take situations like this seriously and are reviewing our internal approach scenarios to make sure customers are treated more reasonably going forward.

Thank you for raising this - and we hope to speak with you directly soon.

Karl, CEO of Respiray

Rated 5 out of 5 stars

This product has kept me healthy since…

This product has kept me healthy since April of this year. I use it everywhere at work at the airport traveling. It gives me the comfort and confidence that I don’t get sick.

30 October 2025
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Reply from Respiray

Hi Suzie,

Thank you so much for sharing this. As a small team, it’s stories like yours that motivate us more than anything. Knowing the Wear A+ has helped you stay healthy and confident means the world to us.

Wishing you all the best, and thank you again for taking the time to write this.

Karl, CEO of Respiray

Rated 5 out of 5 stars

Thanks it works great

Thanks it works great. I love it.

27 October 2025
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Reply from Respiray

Hi Michael,

Thank you! We’re really glad to hear you’re loving your Respiray.

Karl, CEO of Respiray

Rated 1 out of 5 stars

The product us not working

The product us not working

27 October 2025
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Reply from Respiray

Hi Pranav,

I’m sorry to hear your Wear A+ isn’t working as expected — that’s definitely not the experience we want anyone to have.

We’ve reached out directly to learn more and help troubleshoot whether the issue is with setup or the device itself. If needed, we’ll arrange a quick replacement so you can experience the product as intended.

Thank you for bringing this to our attention - your feedback helps us improve every detail.

Karl, CEO of Respiray

Rated 4 out of 5 stars

The product was received promptly and…

The product was received promptly and as advertised. It would be better if the volume of air flow was greater.

16 October 2025
Respiray logo

Reply from Respiray

Thank you for the positive review and thoughtful feedback 🙏 It’s easy to assume that stronger airflow would mean better protection — but with air purification, it actually works the other way around. The airflow in Wear A+ is carefully calibrated to maintain a steady laminar airflow — a smooth, directed stream of clean air that protects your breathing zone.

If the airflow were stronger, it would break that laminar layer and mix the clean air with surrounding air, reducing its effectiveness. That’s why the first speed is the most efficient for everyday use, while the second is for outdoor or crowded settings where there’s more air movement.

Karl, CEO of Respiray

Rated 4 out of 5 stars

The product is great and looks sheik …

The product is great and the way I see it is that it can only help you stay away from germs, flue, and any viruses. I just wish and please don't take it in a negative way that the higher air setting was a little stronger and that mainly it can stay changed 7 hours using the high setting and not just stay on for 7 hours on the low setting. I know I can't see the battery, but for the size what it is the battery should be large enough that even on the high setting it should last for 7 hours which is usually a days work schedule. But besides that it's a great device and looks pretty sheik. Ps just want to know if I want to get the bag for it to carry it in how much is the shipping on that. Should of gotten it before.
Happy customer. Jacob.

27 October 2025
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Reply from Respiray

Thank you, Jacob for the thoughtful review and kind words 🙏

The airflow of Respiray Wear A+ is carefully calibrated for maximum particle reduction right in your breathing zone - the first speed is actually the most effective for everyday use, while the second is meant for outdoor or crowded settings - places where there is more air movement.

We’ve optimized the battery for the best balance between power and comfort. A larger battery would make the device noticeably heavier. To keep it practical, Wear A+ can also be used while charging with a power bank, so you can extend your clean-air time without adding strain to your neck.

Our cotton pouch is currently sold out due to high demand but should be back within a month here 👉 https://respiray.com/product/cotton-pouch-for-wear-a/
(standard U.S. shipping is $9.90 across the entire Respiray store).

Karl, CEO of Respiray

Rated 5 out of 5 stars

The support was top shelf

The support was top shelf. The resolution was thoughtful and timely. VERY PLEASED!

18 September 2025
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Reply from Respiray

Hi John,

Thank you - it was our pleasure to assist! We’re glad to hear you had a great experience with Respiray.

Karl, CEO of Respiray

Rated 5 out of 5 stars

Love my respiray

Love my respiray. I bought two of them. It is like breathing cool clean air all day long while I am at work

18 August 2025
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Reply from Respiray

Hi Tammy,

Thank you for the wonderful feedback! We’re delighted to hear you’re enjoying the Wear A+ and that it helps you breathe cleaner air throughout your workday.

Karl, CEO of Respiray

Rated 5 out of 5 stars

Good Product - Great Customer Service

This company sold me a neck fan which was very good quality. I decided that I did not want the item any longer, so I returned it and got a full refund less the shipping costs, no questions asked. The personnel were very courteous and professional.

28 August 2025
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Reply from Respiray

Hi Craig,

We’re glad the return and refund process went smoothly and that you were happy with the product quality and our team’s support. We appreciate your kind words.

Karl, CEO of Respiray

Rated 5 out of 5 stars

They sorted the FedEx problem.

They sorted the FedEx problem.

The product is very good. I find it effective for hay fever and other allergies.

12 September 2025
Unprompted review
Respiray logo

Reply from Respiray

Hi Neil,

We truly appreciate you taking the time to share this updated feedback. I’m glad we were able to sort out the FedEx issue together and even happier to hear that the product is helping with hay fever and other allergies. Thank you again for placing your trust in us.

Karl, CEO of Respiray

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