He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My claim has not yet been resolved and…
My claimnhas not yet been resolved and I have not heard anything for a long time
12 April 2026
Unprompted review
Several emails phone number does not…
Several emails phone number does not work i cant login says network error very disappointed so have they taken the money and run who knows will have to take further if no response
30 September 2025
Unprompted review
Gave the answers which i was looking for
10 July 2025
Unprompted review
Friendly staff explained everything…
Friendly staff explained everything answered my questions
13 October 2025
Unprompted review
EXCELLENT SERVICE PROVIDED BY FRANK WAS…
EXCELLENT SERVICE PROVIDED BY FRANK WAS VERY VERY HELPFUL MUCH APPRECIATED THANK-YOU
27 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Seamus,
Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service from Frank and found him very helpful. Your appreciation means a lot to us, and we’ll continue to keep you updated as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim.
Great service
Friendly and informative service. Also keeps me updated on any changes.
Great service
1 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Paul,
Thank you for your great feedback! We’re really pleased to hear that you found our service friendly, informative, and consistent with updates. We’ll continue to keep you informed as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim.
Frank was very polite professional…
Frank was very polite professional manor when explaining about my recent claim application Also giving me peace of mind for any questions I might have in the future. Thank you Frank .
27 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Denise,
Thank you for your kind words! We’re delighted to hear that Frank’s polite and professional manner gave you peace of mind throughout your claim process. We’re always here to answer any questions and keep you updated as things progress.
Best regards,
Haydee Chavez
Resolve My Claim
Great communication with currently new…
Great communication with currently new member of staff well spoken and great understanding of his job also very helpfull on locating information
22 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Byron,
Thank you for sharing your review! We’re delighted to hear that our new team member communicated clearly, showed a great understanding of the process, and was helpful in locating the information you needed. Your positive feedback means a lot as we continue to train and support our growing team.
Best regards,
Haydee Chavez
Resolve My Claim
Reece was extremely professional very…
Reece was extremely professional very helpful keep up the good work
22 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Jonathan,
Thank you for your feedback! We’re so pleased to hear that Reece provided a professional and helpful experience. Your encouragement means a lot to our team — we’ll be sure to pass your kind words on to him.
Best regards,
Haydee Chavez
Resolve My Claim
Car finance
Jordan was very helpful and tenacious, I am not very tech savvy so he gave me options to send him my finance documents. Very friendly guy and a very pleasant experience.
21 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Chris,
Thank you for your feedback! We’re glad to hear that Jordan provided helpful support and made the process easier for you. It’s wonderful to know his friendly and patient approach left a positive impression.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Chelsea,
Thank you for your feedback! We’re glad to hear that you found our service really helpful. Our team is always here to ensure your claim process is clear and well-supported every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim.
Very helpful Excellent communication…
Very helpful Excellent communication and service from Jordan who is dealing with my case
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi James,
Thank you for your positive feedback! We’re thrilled to hear that Jordan provided excellent communication and service while assisting with your case. We truly appreciate your trust and will continue to keep you updated as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim
Excellent service
Helpful, friendly and extremely informative. An excellent service thank you
16 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi M B,
Thank you for your wonderful feedback! We’re so pleased to hear that you found our service helpful, friendly, and informative. As the FCA continues its review into car finance commission cases, we’ll be sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Efficient service
Efficient service. Great communication. Gives confidence
18 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Simon,
Thank you for your feedback! We’re glad to hear that you found our service efficient and our communication reassuring. Your confidence means a lot to us, and we’ll continue to keep you updated as the FCA review into car finance commission cases progresses.
Best regards,
Haydee Chavez
Resolve My Claim.
Paying back what you owe
Very helpful and cheery chap explained all I need to know ;)
18 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Linda,
Thank you for your lovely feedback! We’re delighted to hear that you had such a positive experience and that everything was explained clearly. We’ll continue to keep you updated as the FCA review into car finance commission cases moves forward.
Best regards,
Haydee Chavez
Resolve My Claim.
I was informed of the progress…
I was informed of the progress regarding my claim and I found the customer service representative very pleasant.
He explained the progress of my claim which I found very helpful.
17 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Hannah,
Thank you for sharing your feedback! We’re glad to hear that you found our customer service both pleasant and helpful. It’s great to know the update on your claim was clear and informative. We’ll continue to keep you updated as the FCA review into car finance commission cases progresses.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. White,
Thank you for your review! We’re pleased to hear that you’re happy with the regular updates on your claim. Keeping our customers informed throughout the process is very important to us, and we’re glad you’ve had a positive experience so far.
Best regards,
Haydee Chavez
Resolve My Claim
Everything was very well
Everything was very well
I’m feel confident with the way that he talk to my.
9 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Xavier,
Thank you for your feedback! We’re delighted to hear that you felt confident and well-informed during your conversation. It’s great to know our team provided you with a positive and reassuring experience.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Dev,
Thank you for sharing your feedback! We’re pleased to know you found our service very professional. Your satisfaction means a lot to us, and we’ll continue to ensure you receive the same high standard of support throughout your claim process.
Best regards,
Haydee Chavez
Resolve My Claim.
The last I heard from them
The last I heard from them - and I hadn’t heard from them for months - they wanted me to find my Agreements, something they should have been doing themselves. They want to make money but expect the Client to do the work. This is unacceptable and a I have told them so. If I have to do all the work then there is no need for them to be involved.All they have done is to search to see if I have a claim, something I had ascertained for myself.
1 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Eileen,
Thank you for taking the time to share your feedback. I’m sorry to hear about your disappointment with the process so far. We understand how frustrating it can be when communication feels lacking or when additional steps are requested from you. Please know that our team is reviewing your case to ensure you receive the support you expect, and we’ll reach out to clarify the next steps and address your concerns.
Best regards,
Haydee Chavez
Resolve My Claim
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