This is my third lamp I'm ordering I hope I get it faster than the last one took over a month. But I like the quality I wish they were a little bigger sometimes but they're cool
Company replied
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This is my third lamp I'm ordering I hope I get it faster than the last one took over a month. But I like the quality I wish they were a little bigger sometimes but they're cool
Company replied
Just received my Graceful Turtle & Manta Ray Resin Lamp | Serene Coastal Handmade Art Piece. It is stunning to gaze upon and keeps our Pacific (Hawaii) vacation memories fresh. Was delivered secur... See more
Company replied
I ordered a product and waited well over a month and never received it as it got stuck in shipping however, the company never took any responsibility for this and all I heard back was they could n... See more
Company replied
I loved the first product I previously bought and loved it so much I’m buying another one as a gift!
Company replied
Reslol is a re-creator of time, a poet of materials. With artisan focus, we bridge resin and wood, making fractured grains flow anew. Through innovative craftsmanship, we reinvent tradition, transforming discarded elements into artistic life. Here, every pour, every polish is an exploration of eternity; each piece a quiet response to this disposable era.
United States
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Replied to 100% of negative reviews
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I ordered a product and waited well over a month and never received it as it got stuck in shipping however, the company never took any responsibility for this and all I heard back was they could not give me a refund because it shipped and they encouraged the shipping company to deliver it me. I am contesting the charges now. Joke of a company response to not receiving something I paid for.
So I got a response here 5 days ago and
NOTHING. No product, no updates, no refund.

Reply from Reslol
It is my first time on this site. I am blown away by the items you have. They are beautiful and interesting. Your site is easy to minuver. Good job. I will definitely buy from you again. You have my favorite whale in your collection. The polka dot whale.

Reply from Reslol
Please don't fall for this. The quality of the products are nothing like the pictures, they stole the pictures from another artist and then what you receive is not even finished. I'm trying to get a full refund from them because it is a shame what I have received and they try to defend it is just a slight different when they didn't even paint what I ordered.
The original artist is resinart.ypc.
You can see examples of the bad quality by searching on Google "Resin lamp scam - Reslol reddit"

Reply from Reslol
Ordered two Virgin Mary lamps as gifts, they both are defective. The light feature simply cycles through every color. Dealing with customer service has been a nightmare. They replied a day or two after I sent an email. But their response was to simply ask for more info (I was clear in my initial request). Then I didn't hear a peep until I placed a claim through Paypal. They said they would send new remotes, but only after I removed the claim. I declined and asked how to make a return. They refer you to the website,but the return button doesn't work. It goes on and on, in what I believe is an attempt to prolong past the return window. Oh and be warned, everything on their site must be considered custom bc they are telling me there is a 35% restocking fee on each item. If you must have something like this FIND ANOTHER COMPANY, THIS COMPANY IS TERRIBLE!!!!
Update:
The response below sounds great but just know, they are quick to respond to public facing critism. They do not reply to you in the same fashion. The item does not work as it should and they seem reluctant to stand by it. The self help return button does take you to your order, but does nothing from that point.
One final thought about the "integrity" of this company. I posted this review on their IG page, but cant seem to find it. 🤔
DO NOT USE THIS COMPANY!

Reply from Reslol
Was happy to find this night light that is in theme with granddaughters room❣️

Reply from Reslol
Very easy to order & beautiful products. Will buy from this company again in the future.

Reply from Reslol
Easy to use website with several payment choices.

Reply from Reslol
I saw your ad on line and thought of my Ex Son in Law who may be experiencing his last Christmas due to cancer. I put off ordering, but finally went back in to your site.
He has loved Scuba Diving for a number of years, has done it many places. Due to Covid he was delayed in being able to train others but was finally able to do it the last two years.
I hope that I can get this soon.
Thank you!

Reply from Reslol
My granddaughter will love these. She is native American and proud of it.

Reply from Reslol
Website item viewing and ordering on line was easy. I hope once I receive the items they are as shown/advertised (understanding slight variances). Looking forward to receiving it, but understand shipping from Honk Kong.

Reply from Reslol
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