Reship Reviews 

7,711
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 855 reviews, reviewers had a great experience with this company. Customers frequently praise the very easy account setup process, helpful communication, and the friendly support team that consistently resolves issues quickly. Reviewers often point out how convenient it is to manage shipments and receive prompt notifications when items arrive at the facility. People note that packages arrive safely in good condition, and the overall shipping process feels smooth, efficient, and entirely reliable. Some reviewers were not happy with the high overall costs, extra service fees, and occasional warehouse processing delays. Consumers mentioned that expensive shipping rates, unexpected customs duties, and high consolidation charges made mailing smaller items and documents exceptionally costly.

What people talk about most

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising reliable, fast... See more

Service

Clients share positive opinions on service, noting that people get a reliable shipping experience and helpful... See more

Price

Reviewers highlight mixed feelings regarding pricing, as while some consumers find shipping costs and extra... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They got my package to me safe and sound from Canada -> USA since the company I was buying from no longer shipped to the USA. Only real drawbacks were: - Time, took two days for them to proces... See more

Company replied

Rated 4 out of 5 stars

My first experience was good although it took a while (longer than I expected) for the package to register as received. Once it registered the process to get it reshipped was fast and easy which is re... See more

Company replied

Rated 5 out of 5 stars

First time I used Reship. To have exceeded my expectation is a massive understatement. Being based in the UK and dealing with a shipper in the US filled me with intrepidation. In reality, it could... See more

Rated 5 out of 5 stars

Great but please increase number of shipments you can consolidate in gold and free since buying from ebay or amazon will send many individual shipments. Also customer service is supportive unlike many... See more

Company replied


Company details

  1. Shipping Company
  2. also in
  3. Courier Service
  4. Freight Forwarding Service
  5. Logistics Service
  6. Shipping and Mailing Service

Written by the company

Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.

Bringing The World To Your Door.

Written by the company

Shop Exclusive Products!
We are Committed Being The Best Parcel Forwarding Service There Is.

Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(7,711)

819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using Reship

First time using Reship and everything went according to plan! I was not too sure about the company because of the mixed reviews on Reddit but everything went great.

17 September 2026
Rated 5 out of 5 stars

my first impression is

I’ve used other shipping companies before, but ReShip really stood out for their fast responses and excellent customer service. I asked them to replace the original shipping box, and they handled my request quickly and professionally. I truly appreciate their cooperation and responsiveness. Overall, I had a great experience with ReShip and would definitely use their service again.

9 September 2026
Rated 1 out of 5 stars

Product got delayed 2 days at Reship…

Product got delayed 2 days at Reship because of yet another reason (we used Reship a couple of occasions in the past, when it's not the weather, it's an Holiday, or something else). No shipping fees under $44 offered whereas I regularly ship and/or receive packages between US and Canada for well under $20. The content (1 oz essential oil and 2 small bundles of dried natural herbs) got flagged as bio-hazard: again extra $$$. Obviously I had extra custom charges because of the bio-hazard thing. All in all we paid close to $300 to receive $40 worth of mundane goods.

25 August 2026
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. I cannot find out what has happened to my parcel. I find it very confusing how to get a pkg from US to my address in Canada.

1 September 2026
Rated 5 out of 5 stars

My first time using Reship

My first time using Reship. Straight forward to use. Taking pictures of what I purchased, before shipping to me, is an excellent idea. My parcel arrived in great shape. I will definitely use them again.

28 August 2026

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