Reprise Financial Reviews 

25,914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.7

All reviews

(25,914)

7,254 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent communication without any…

excellent communication without any issues. Prompt payout on loan. Everything went smooth with uploading needed documents as needed.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear that everything went smoothly for you. Thank you for sharing your positive experience!

Rated 1 out of 5 stars

I first gotten a quote of 17percent…

I first gotten a quote of 17percent they they kept switching me to different people then they jack up the percent to 28 percent. This isn't what a honest company does. Down right dirty. Then I spent 4 hour one day for the loan. I was so wore out in getting a loan with this company. Dirty practicing.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your feedback. As noted during the application process, preliminary offers can change after the full credit assessment is completed. We understand that this can be frustrating, and if you would like to discuss further, please call our customer advocacy number at 833-731-3178.

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this financial company! The entire process was smooth, professional, and stress-free. The staff was knowledgeable, responsive, and always willing to answer my questions and keep me informed throughout the process. I truly appreciated their patience, communication, and dedication to helping me reach my goal. I highly recommend this company to anyone looking for a reliable and professional lending team!

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us. Thank you for sharing your kind words and recommendation.

Rated 4 out of 5 stars

the delightful people who work for you…

the delightful people who work for you always willing to help and answer questions

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so glad to hear you had such a positive experience with our team! Thank you for sharing your kind words.

Rated 5 out of 5 stars

They were very friendly and very fast…

They were very friendly and very fast about getting my loan through. They answered all my questions.
And we're very helpful in the process.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words and feedback.

Rated 5 out of 5 stars

Easy process

Easy process. Great communication. Quickly funded.

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so glad to hear that you had a positive experience.

Rated 3 out of 5 stars

The process was easy

The process was easy, but the initial offer was not what I anticipated. I applied for an higher loan amount and was only able to get 1/2. I’m still grateful because it helps with the overhead monthly obligations due to high interest credit cards but the higher loan request would’ve made a significant difference for me consolidating to one payment.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We’re sorry to hear about your experience and understand your frustration. As noted during the application process, preliminary offers are subject to change following a full credit assessment. We understand this can be disappointing and want to ensure your concerns are fully addressed. A member of our management team will be reaching out to further discuss your concerns.

Rated 5 out of 5 stars

Great experience

Great experience. Fast and to the point. Easy process

10 September 2026
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Reply from Reprise Financial

Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Great Company

Great Company

Your response was quick and the process was easy. The representatives were very professional and helpful.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.

Rated 4 out of 5 stars

Everyone was friendly

Everyone was friendly. One person felt a little too pushy and didn’t really consider my financial history. Felt like she really wanted commission. But i am still happy for the help.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback with us.

Rated 4 out of 5 stars

I was about to give up

I was about to give up, I was drowning in debt and everywhere I tried to get help denied me. I figured what one last chance, so I applied for the loan through Reprise. To my surprise I was approved. It was such a big relief. I got my car refinanced and pyt dropped over 100.00, I was able to pay off a lot of my debt. I still have debt but it made things so much easier. Everything went smooth, the online guide was easy to follow.

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your positive experience with us. We appreciate your valuable feedback!

Rated 5 out of 5 stars

Good job

Good customer service!

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

The fact that they approved me

The fact that they approved me, and got me out of a huge hole I was. God definitely had his hand in this, thank you Reprisal.

9 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your feedback with us!

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