Reprise Financial Reviews 

25,935
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(25,935)

7,254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have a very amazing experience on…

I have a very amazing experience on this company. Danial is very helpful, knowledgeable and professional. She is kind, patient and did answer all my questions. The process was easy and quick.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your very positive experience with us!

Rated 4 out of 5 stars

Great customer service

The process was fairly easy, and everyone I spoke with was kind, patient , and helpful so that’s s good customer service that I received.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words about our customer service.

Rated 5 out of 5 stars

Excellent experience

The application was easy to follow
When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional
They even reseach for me how to qualify for a few more dollars. Money came same day to my account. Would highly recommend them.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with our team! Thank you for sharing your feedback and kind words.

Rated 5 out of 5 stars

responsive

responsive. patience. fairly easy. however the money is still not in my account.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your feedback with us. If you have any questions about your application or our process, please call our customer advocacy department at 833-731-3178.

Rated 5 out of 5 stars

Amazingly easy and pleasant!

I have to say Reprise Financial, was AMAZING! I dealt with 3 associates during the loan process, Quinn, who spent a lot of time informing me of the process and letting me know what to expect; Jason, who spent forever doing the actual loan (he was absolutely an amazingly patient Godsend); and Joanna, who was diligent in making a couple of last-minute adjustments for me. They were ALL amazing. The application process was super easy, my loan was completed within 24 hours and funded 12hrs after that. I would definitely use Reprise again.

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your kind words and recommendation!

Rated 5 out of 5 stars

It was a good experience

It was a good experience. Very helpful and considerate associates. Thank you

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear that you had such a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

Very simple

Very simple, which made the process easier. I enjoyed the process more because of this I want to thank each and every one of you that I’ve been in contact with to help me through this and I appreciate the quick transfer to the bank account.
Chester Greenway

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your feedback.

Rated 4 out of 5 stars

Very nice

Very nice, very knowledgeable only problem was not explicit enough on what they wanted for pictures. Had to resubmit and retake pictures several times.

18 September 2026
Reprise Financial logo

Reply from Reprise Financial

We apologize for any frustration you experience and appreciate you bringing your concerns to our attention. If you would like to discuss further, please call our customer advocacy number at 833-731-3178.

Rated 5 out of 5 stars

Extremely Professional Experience

It was a pleasant experience to work with Reprise Financial. The whole process was done in 24 hours.
All the agents I spoke to were extremely professional especially Jessica.

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so glad to hear that you had such a positive experience with us! Thank you for sharing your kind feedback.

Rated 5 out of 5 stars

Taking the weight off my shoulders

Thank you so very much for making this easy. I was happy to get out of a jam, and you made this possible. Thank you for coming through at a clutch time. The stall was very polite and professional. Excellent customer service.

18 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us!

Rated 3 out of 5 stars

The grip of the interest rate

I liked it the way Reprise said they could have your money within 24 hrs.I disliked that after going through the process it was impossible for that to happen! Then your first month payment credit is a hassle to get approved for .The interest rate is phenomenally high!

12 September 2026
Rated 5 out of 5 stars

Great service

Fast and great customer service politeness just a real pleasure!

18 September 2026
Reprise Financial logo

Reply from Reprise Financial

We truly appreciate you taking the time to share your positive experience with us.

Rated 4 out of 5 stars

Good morning

Good morning, you all did great. Just that I was told verbally, the APR was going to be around 18,19%. After viewing the contract it is noted 35%

18 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your feedback with us. If you have any questions about your application or our process, please call our customer advocacy department at 833-731-3178.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look