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Rentola.hu - Okosabb ingatlanalapú keresés Reviews 9

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TrustScore 3.5 out of 5

3.4

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Következő bérleményét keresi? A Rentola a legjobb választás! A Rentolánál megkönnyítjük a bérlők és a bérbeadók közötti kapcsolatfelvételt, segítve Önt, hogy gyorsan és hatékonyan találja meg ideális otthonát. Akár lakást, házat vagy szobát keres, a Rentola ingatlanok széles választékát kínálja minden pénztárcához és életstílushoz. A kiválasztott helyszínen elérhető hirdetésekkel platformunk erőfeszítés nélkülivé teszi a keresést, és a legjobb lehetőséget nyújtja a tökéletes bérlemény lefoglalására. Segítségre van szüksége, vagy kérdései vannak? Barátságos ügyfélszolgálatunk készen áll, hogy az út minden lépésén végigkísérje Önt. Könnyen elérhet minket Rentón, a GYIK részlegünkben található virtuális asszisztensünkön keresztül, vagy a weboldalunkon az Általános Szerződési Feltételekben (ÁSZF) található kapcsolatfelvételi űrlap kitöltésével. A Rentolánál arra törekszünk, hogy a bérlés folyamatát egyszerűvé, átláthatóvá és teljesen stresszmentessé tegyük.

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3.4

Average

TrustScore 3.5 out of 5

9 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

A maze of confusion and deception

I registered only yesterday, but barely 16 hours later, after having paid for the introductory 7 days for 399 HUF (and who wouldn't, rather than immediately start a full subscription) I go in, and it's already putting up an ad prompting for monthly payment. What's more any attempt to close it and click on "Contact the Owner" and the ad bounces straight back up. THIS IS NOT A COMPANY FOUNDED ON GOOD WILL!!

25 February 2026
Unprompted review
Rentola.hu - Okosabb ingatlanalapú keresés logo

Reply from Rentola.hu - Okosabb ingatlanalapú keresés

Hello,

We are sorry to hear that you’ve had a frustrating start with our platform. We would like to clarify how the trial period and access to listings work to ensure there is no misunderstanding.

The introductory offer you selected is designed to give you full access to our Premium features, including landlord contact details, at a reduced rate for a limited time. After the trial period if not cancelled then the full subscription starts and the full amount is collected.

This information is provided on sign up and on a confirmation email send immediately after the trial starts.

To review your case and clarify any questions directly, we requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Best regards,
Team Rentola

Rated 1 out of 5 stars

This is totally a scandal website

This is totally a scandal website, people. I paid 399 ft in a hope that I could reach out to a landlord. I didn't even notice they charged me 15999 ft couple of days later. I found this out just before they would do this again.

12 September 2025
Unprompted review
Rentola.hu - Okosabb ingatlanalapú keresés logo

Reply from Rentola.hu - Okosabb ingatlanalapú keresés

Hello,

We’re very sorry to hear about your experience and understand your concern regarding the unexpected charge.

For clarity, Rentola subscriptions begin with a trial or temporary access period, and if this trial is not cancelled before it ends, the service automatically continues as a paid subscription, as explained during registration, in the confirmation email, and in our Terms and Conditions. We sincerely apologise if this information was not clear at the time and for any inconvenience caused.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Rentola Team

Rated 1 out of 5 stars

Avoid!

I signed up for a 7-day free trial, paid it done ok, but after the 7 day trail the account continued to show “Get Subscription,” which clearly made it seem like I wasn’t subscribed anymore. But after the trial ended, I was still charged — even though it looked like I did not have a membership.

I immediately blocked payments to prevent further charges. I’ve sent three messages asking them to delete my account and stop any billing activity, because on my end, I cannot, but so far, no response.

This feels shady and misleading. Be careful — I do not recommend using this service - if you are moving to somewhere like budapest like I am then use legit agencies or facebook I found facebook the best to find a place to stay.

2 August 2025
Unprompted review
Rentola.hu - Okosabb ingatlanalapú keresés logo

Reply from Rentola.hu - Okosabb ingatlanalapú keresés

Hello Elsie,

We’re very sorry to hear about your experience and completely understand your concern regarding unexpected charges and account access.

For clarity, Rentola subscriptions begin with a trial period, and if the trial is not cancelled before it ends, the service automatically continues as a paid subscription, as explained during registration, in the confirmation email, and in our Terms and Conditions. We sincerely apologise if this information was not clear at the time and for any frustration caused.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Rentola Team

Rated 1 out of 5 stars

Avoid this company at ALL COSTS!

Avoid this company at ALL COSTS!! This is a SCAM company, they willcharge you a small fee of 700 huf then stealthily after 7 days they will charge you 16000 HUF. Avoid this. Good luck ever getting them to refund. Crickets. THEY SCAMED ME. THEY WILL SCAM YOU!!! Avoid!

19 May 2025
Unprompted review
Rentola.hu - Okosabb ingatlanalapú keresés logo

Reply from Rentola.hu - Okosabb ingatlanalapú keresés

Hello,

We’re very sorry to hear about your experience and understand how frustrating unexpected charges can be.

For clarity, Rentola subscriptions begin with a trial or temporary access period, and if this trial is not cancelled before it ends, the service automatically continues as a paid subscription, as explained during registration, in the confirmation email, and in our Terms and Conditions. We sincerely apologise if this information was not clear at the time and for any inconvenience caused.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Thank you for sharing your feedback — we genuinely want to help resolve this matter.

Kind regards,
Rentola Team

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