Don't trust them, they just want your money
If you want your pest control done properly don't hire Rentokil. They're borderline scammers.
We had signs of mice droppings in the house so we hired them to come look at it. They came and put some traps but didn't catch anything. They looked around the house and said there was no risk so it must have been droppings washing in from outside. We were charged 320 euros for this "service".
Well, a week after their last visit, when we had signed off and they had taken away their useless traps, we find a mouse in our bed as we're going to bed. You read that right. Not just in the bedroom, in the bed. We call them first thing next morning and guess what? There's nothing they can do as we would have to pay for another full round of their useless inspections. No responsibility over the fact that they clearly messed up the initial inspection. I'm even wondering if the way they operate is legal.
They "don't guarantee results", in their own words. Then what kind of business are you? I understand that sometimes a job is not done correctly, happens to everybody. But if I do a poor job, at the very least I try to fix it and don't try to charge the client again.
If I pay for a service and that service is not provided, is it legal to just act like it's not your responsibility? The way they operate is not much different than just scamming people out of their money.








