RentLondonFlat.com Reviews 214

We have been renting of Rent London flat for 16 months and We are very pleased with them .
Anything we have asked to be repaired has been done also we asked for some new blinds and voile to be put up for privacy and it was done .
I would like to say a massive Thankyou to Shannon who works for the rent London she has been amazing and is asset to the company .
Anything we have asked for she has helped us with even if it wasn’t her role she has been amazing Thankyou

What an amazing service. We work very closely with RLF, they are quick to respond and always make sure operations are run smoothly. I’m delighted to have partner up with RLF and work with Frankie in particular as he’s always responsive and gets the job done. Cannot recommend RLF enough. Thanks guys.

This is my first time renting with Rentlondonflat.com. Im quite impressed with their service. My agent is Pascal, she is extremely helpful throughout the process. Communication is fantastic and issues dealt with promptly.

Would recommend RFL to my friends.

I can recommend RentLondonFlat after renting with them for more than one year. All issues are dealt with promptly and Shannon and Pascal make sure everything is taken care of. Very pleased with the agency.

Renting at rentlondonflat.com for past 5 years. Very co operative landlord. Issues were resolved asap. No complaints. My super star is Pascal 😊. Special thanks to AJ and Frankie. 5 stars definitely.

Ive worked with frankie for the past 2 months. He's been really helpfull with me trying to find the best suitable appartment. He answers really quick when it comes to completing all the requirements needed for the appartment and patient with me. Its been a pleasure working with him and i appreciate all the help he's offered.

It's our year 2 with RLF, and very happy with the current place. To me, Frankie and team is a very hardworking startup team worth supporting. Good points for company like RLF is you're able to speak to them easily when you need help which is to me the most important consideration factor when it comes to renting. Keep up the good work.

What a fantastic service any issues where dealt with promptly and frankie had any maintenace issues coordinated effectively I would definitely recommend
Payment second to non
rentLondonflats very well managed services

Thanks you

We have been renting through Rentlondonflat.com for the last 4 years and cannot recommend them highly enough. Frankie, Shannon and AJ are all excellent agents who really care about you and always ready to solve your issues. I wouldn't hesitate to contact them again and I encourage you to call Frankie should you need to talk to a really sympathetic person. Thanks for your patience, Frankie!

Excellent Customer services. We have worked with Frankie on a few new build properties. He also ways out so much care on each and very client. Definitely trust him with all your property needs.

Always deal with any issues quickly and efficiently, it's so refreshing to have peace of mind when renting and Pascal is so lovely and helpful whenever I speak to her

I had the pleasure of receiving assistance from Peter Panayiotou, it was really a long time that I had to happen to find a real estate agent like him! super helpful at all times and super efficient, I am happy to have found the house I wanted because he was able to fully understand my needs.

Very happy with the service. The staffs are extremely helpful and efficient. I would totally recomment to use their service.

It was a great experience to rent the flat with RentLondonFlat.com as they always delivered with diligence to my requirements. Frankie was very helpful and efficient with the issues I had with my flat.
I would certainly recommend them.

The agents are trustworthy and great! I would recommend them to anyone who is looking for a place to rent in London! Thank you for your help and excellent services!

I’m impressed with the service provided. Franky was especially helpful throughout the process.

Very pleased with the service provided, Frankie has been very helpful. Will recommend to others

Pretty good services here. Would recommend it

*Edited in response to their reply*

I would most definitely NOT recommend using rentlondonflat.com as I had an extremely difficult and upsetting tenancy with them. Upon check out my landlord tried to claim that our hob needed to be replaced, at a cost of £500. I knew this to be completely false, as there were merely some aesthetic scratches. However upon trying to reason with rentlondonflat.com, they claimed that the hob did indeed need replacing. As well as the hob, the landlord, via rentlondonflat.com tried to claim the blinds were broken and needed replacing, and charge nearly £150 to replace them. This, we also disputed, however rentlondonflat.com again claimed that these did need to be replaced. I therefore had to escalate the matter to deposit dispute protection as I was not willing to lose over £650 of my deposit.

After raising £650 as a dispute, the Lettings agent is obliged to return the undisputed part of my deposit (around £1500). However after several emails with NO response whatsoever, I had no choice but to raise the entirety of my deposit, leaving me £2000 worse off for the 3 months it took for me to get the majority of my deposit back.

The adjudicator of my case specifically said that the evidence uploaded by rentlondonflat.com did not show what they were claiming it showed. This proves they were unjustly trying to get money out of my deposit.

I had an extremely distressing time dealing with rentlondonflat.com, being forced to spend three months fighting for my deposit back and I would NOT recommend using them for anything.

They claim that they were told to handover the entire deposit to the dispute company, however this is only because I had to raise my ENTIRE deposit as disputed, as they did not respond to my emails asking for the remainder back.

And in response to their reply asking me to get in contact, I did, several times, when I needed my undisputed deposit back. However since you didn’t have the courtesy to reply to me then, I will not have the courtesy to get in touch with you now.