RentingCarz.com Reviews 

13,371
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing quick communication, resolving various issues efficiently, and making overall reservations wonderfully easy. People also notice the smooth booking process and the wonderful assistance received when needing urgent changes or adjustments to their travel plans. However, some people mentioned frustrating issues with unexpected fees, hidden reservation cancellation penalties, and third-party car rental locations failing to honor bookings. Some reviewers also noted that customer support could be slow to respond and extremely difficult to reach when urgent problems unexpectedly occurred at the counter.

What people talk about most

Service

Customers had ambiguous experiences with service, as some reviewers praised the quick assistance, kind staff,... See more

Price

Reviewers mention mixed feedback about price, with some customers praising the rapid booking process, great... See more

Staff

Clients share positive opinions on staff, frequently praising helpful employees for their amazing support and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising the fast replies and... See more

Booking process

People report ambiguous experiences with the booking process, with some customers praising the rapid process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more

Company replied

Rated 5 out of 5 stars

Thank you very much for all your support. I have been reserving my vehicles with Rentingcarz for years and have consistently received excellent service. When I need any changes, they are handled promp... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with the customer support team. They responded quickly, politely, and clearly, and helped me complete my reservation change smoothly. They also answered my ques... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!

RentingCarz Car Rental

Written by the company

All the reasons why you will love Rentingcarz
Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(13,371)

440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dependable!

Anytime I need a vehicle last minute or planned out before hand I’ve been able to get what I needed and at a reasonable or better price.

3 August 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Stuart,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Customer service was very satisfactory

Customer service was very satisfactory.
Super!!

3 August 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Sung Hong,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Best fares in the market with…

Best fares in the market with exceptional customer service.

6 August 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Ali,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Online reservation

The online reservation went smooth and accurate

2 August 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Maria

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Good options and easy to navigate the…

Good options and easy to navigate the website.

2 August 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Alejandro

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 1 out of 5 stars

My renting didn’t go through

My renting didn’t go through. Called them & stated booking was cancelled & I will receive money back within 5 to 7 days. That was on July 2, as of today July 26 no reimbursement yet nor a call from any company representative. Please be careful with this, make sure that what all they say it’s true, don’t get same experience I had at counter of the car rental company.

2 July 2024
Unprompted review
RentingCarz.com logo

Reply from RentingCarz.com

Dear Edwin,

Greetings, first we sincerely regret any difficulties that you might experienced. We understand how frustrating this situation can be.

We can confirm that all the information about your claim and also the resolution was sent to your email, if you need anything else from our end just let us know, we´ ll be glad to assit you.

Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Fast way to do

6 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Carlos,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

No problems everything in order

No problems everything in order

1 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Kemuel,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

There’s no secret charges regarding the…

There’s no secret charges regarding the car reservation. The car they promise y the one you get, and the cost is always the lowest one comparing other car rental services.

4 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Eileen,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

It was quick and easy and I could find…

It was quick and easy and I could find the best price.

4 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Maria,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Francisco,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Easy process in booking and great…

Easy process in booking and great price! We will see on how quality is

3 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Claudia,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Found what I needed and at a great price

Found what I needed and at a great price

2 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Customer!

We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.

RentingCarz.com Team

Rated 1 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Maria,

Greetings, first we sincerely regret the difficulties you experienced with your rental service. We understand how frustrating this situation can be.

The reservation was cancelled since we needed more information to activate it, we also tried to contact to confirm, but we got no response, nevertheless the refund was completely submitted to the very same card used for the purchase.

Remember that we have a live chat service, simply log on to our website and use the chat function. Any of the available options will take you to speak to one of our agents, who will be happy to assist you.

Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 1 out of 5 stars

RentingVarz didn't sent reservation NO…

RentingVarz didn't sent reservation NO to my email.

1 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Wonbae,

Greetings, first we sincerely regret any difficulties that you might experienced. We understand how frustrating this situation can be.

We can confirm that your reservation number was sent to your email on 2024-07-01, please check spam or promos, sometimes it gets redirected there. If you didn't use the vehicle, we'll notify you about the procedure trough email as well.

Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Trustworthy

Very easy to access and complete transaction. Information provided is very right to the point.

2 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Masato,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

You can expect the best prices.

I did some research and found this company's quote to be very reasonable.
I would like to report again after using it.

2 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Tomoyuki,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Fast an simple!! …

The process to book a car was pretty easy, fast, simple..

1 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Customer!

We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.

RentingCarz.com Team

Rated 1 out of 5 stars

Problems with the web pag to pay

Problems with the web pag to pay. Not responce to solve my problem

1 July 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Carlos,

Greetings, first we sincerely regret the difficulties you experienced, we understand how frustrating this situation can be.

We can confirm that your reservation is active and ready to be used, one of our agents assisted you and the payment was successful, if you have any other doubts contact us, and you'll receive assistance immediately.

Once again, we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 1 out of 5 stars

I booked an Avis reservation through…

I booked an Avis reservation through RentingCarz and during the process, I was never asked to input my driver's license information. When I when I got to the front desk, I was informed that RentingCarz made my reservation as a Uruguay resident (I have a US driver's license) and that my reservation couldn't be honored. RentingCarz has been entirely unhelpful in resolving this issue and it caused a massive disruption to my trip

23 May 2024
Unprompted review
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Greetings, first we sincerely regret the difficulties you experienced with your rental service. We understand how frustrating this situation can be.

We are going to verify this situation immediately, to do so please provide us your reservation number or simply log on to our website and use the chat function. Any of the available options will take you to speak to one of our agents, who will be happy to assist you.

We will verify this claim in depth, and you will get an answer via email as soon as possible, Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

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