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Rent From Locals: Car Rental in Albania & Greece Reviews 857

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as stress-free, quick, and professional, with many expressing their intent to rent again. The staff consistently receives praise for being friendly, helpful, communicative, and accommodating, making the overall user experience smooth and easy. Many people appreciate the convenience of pick-up and drop-off processes, often located near the airport, and the clear communication throughout their rental. However, some people mentioned dissatisfaction with the product, citing issues such as receiving a different car than booked, vehicles being in poor condition, or having mechanical problems like non-working headlights, worn tires, or broken air conditioning. A few other people also felt that the cars were dirty, had high mileage, or lacked proper maintenance, leading to safety concerns and unexpected costs.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the entire process as incredibly... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendliness, professionalism, and... See more

Product

Clients share ambiguous opinions on the product, with some reviewers reporting significant issues with the... See more

Quality

Customers had ambiguous experiences with quality, with many reporting significant issues. Some reviewers... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

857 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(857)

428 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely rent through the platform again.

13 June 2026
Rated 1 out of 5 stars

Misleading information about insurance

Misleading information about insurance

3 June 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are very sorry that you were not satisfied with certain aspects of your rental experience.

Our goal is to provide all customers with excellent service, as well as clear and transparent rental conditions. We take feedback seriously and would like to investigate this matter further.

Please send us an email at info@rentfromlocals.al with the details of what happened, including your booking reference. Our team will review the situation and get back to you as soon as possible.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Although we had an initial problem with…

Although we had an initial problem with the car because the clutch was failing, they were incredibly helpful, responded immediately, and did everything they could to fix it. In fact, they even brought us a new car to where we were. We are very grateful and highly recommend them.

11 June 2026
Rated 1 out of 5 stars

Essentially a scam, do not use them

This was not as described. The rental was not with a ‘local’ it was a rental car company pretending to be an individual.

The collection was not where it was detailed.

The person (3 separate people to contact to pick up the car) were rude and unhelpful.

They did not have the specific car that I selected.

The car was filthy and stunk of smoke.

Terrible experience and I will never use this again. Better off to rent directly with a reputable company!

11 June 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are very sorry that you were not satisfied with certain aspects of your rental experience.

Our goal is to provide all customers with excellent service, as well as clear and transparent rental conditions. We take feedback seriously and would like to investigate this matter further.

Please send us an email at info@rentfromlocals.al with the details of what happened, including your booking reference. Our team will review the situation and get back to you as soon as possible.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Local actors, secure experience

The website was a good way to get into contact with local small rental orgs. The calculation of the price per day can be improved to include all costs. But overall the experience felt very safe and reliable.

4 June 2026
Rated 5 out of 5 stars

Great service and exact car as booked.

We received the vehicle we ordered. Very low mileage, in perfect condition. The handover was efficient and the owner even dropped us of at our accommodation about 1 km away after we handed the vehicle back. Great personal service from a smaller supplier.

3 June 2026
Rated 5 out of 5 stars

Excellent experience with Redi Car…

Excellent experience with Redi Car Rental! The whole process was smooth from start to finish. The car was clean, reliable, and exactly as described. The staff was friendly, professional, and always available to help with any questions specially alke who give us many tips for our holidays in Sarande.Pickup and return were quick and easy, and the prices were very fair. I highly recommend Redi Car Rental to anyone visiting Saranda. Thank you for the great service!

9 June 2026
Rated 5 out of 5 stars

Very helpful any flexible owner

Very helpful and flexible owner. Car was in good condition, we felt safe. Communication was super easy, thank you for the experience! Smooth booking process, trustable platform. I recommend!

10 June 2026

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