Rent A Sauna Reviews 

216
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and the exceptionally quick, professional installation process that makes setting everything up completely effortless. Consumers also highlight the outstanding customer service and the top-tier quality of the saunas, noting how wonderfully easy they are to use at home. Some people were satisfied with the convenient option to rent the product initially to make sure they were completely happy before committing to a full purchase. Reviewers additionally appreciate the thoughtful built-in features like Bluetooth connectivity and multiple light settings that significantly enhance their daily relaxation routine.

What people talk about most

Product

People report positive experiences with product, expressing absolute delight with the quality and features... See more

Service

Consumers find service to be positive, highlighting quick, professional, and friendly installation teams... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their friendly demeanor, efficient... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the quick and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more

Rated 5 out of 5 stars

This was a really easy seamless process from booking with nook to instalment at home. My partner has a bad back and it was recommended we try an infrared sauna consistantly with recovery. We have ren... See more

Rated 5 out of 5 stars

Everything about the process of renting a sauna was easy - from the inquiry right through to the installation I had regular updates, friendly team members and awesome customer service. The sauna is am... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(216)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will be recommending Nook saunas to…

Highly recommend! The whole process was completely seamless. The Nook team are incredibly friendly and professional during delivery and installation. The sauna itself was beautiful and so easy to use. It is the perfect addition to our routine to just relax and unwind. Will definitely look at buying will there amazing rent to buy option at the end of the 6 months .thank you Nook team

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Best buy so far this year🔥

Best buy so far this year🔥

Bought a sauna from this company specifically for my son and his rugby training recovery etc, me and the family ended up using it as well!!
Very swift and easy to assemble as they take care of it themselves. Smooth process from start to finish with great staff to assist. Thank you team at Rent a Sauna🫶🏾

Sione

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

From the minute I enquired until I got my sauna installed the communication and service has been amazing! So easy to set enquire and so quick to have a sauna installed. The installers who came to my house were also amazing and really helped find the best location. After service has also been very good. Would highly recommend.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We recently bought a sauna and are extremely happy with both the product and the customer service. The team was super friendly, professional, and very helpful throughout the entire process. Delivery was included and so quick!
The sauna itself is high quality, beautifully made, and has exceeded our expectations. Communication was excellent from start to finish, and any questions were answered quickly via text.
We highly recommend!!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I would like to strongly recommend Rent…

I would like to strongly recommend Rent A Sauna. As à customer I could not dream of a better experience. Faultless. In fact it is simple, straight forward and therefore rare and previous. Nowadays it has become difficult , too often impossible to have a « human » customer service. From enquiry to renting to installation and follow up we have dealt with real people. Nice, helpfull, super responsive and efficient. As I said, it has become rare nowadays. And this should be supportes. Pierre-Jacques Ober Geelong

6 May 2026
Unprompted review
Rated 5 out of 5 stars

We are so happy with our sauna and glad…

We are so happy with our sauna and glad we made the decision to finally get one. We are renting first but hope to buy it at the end of the rental term although I think I want the x3 person one so I can stretch out a bit more in it. Service from the get go was fantastic and the delivery team communicated well and were friendly and helpful

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Love our sauns…

We have been renting a nook sauna and it has been amazing!! Great guys dropped it off and installed the sauna, so professional and polite. Having the sauna right here has been super convenient and we’ve loved being able to enjoy the health benefits of the sauna regularly

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Long awaited pleasure

From the moment we decided to go with the rental option the service has been efficient, accommodating and professional. The 2 lads who installed our sauna were on time and very pleasant.
The Nook sauna is so easy to use and just perfect for what I need!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience renting a…

Had an amazing experience renting a sauna through Nook Saunas.
The process was incredibly easy and the support was exceptional.
Great value for money and the sauna is a fantastic quality sauna
Can't fault them.
Highly recommended.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, item delivered, set up, all boxes taken away and a clear demonstration of everything. Got the two person Elite, takes about 20mins to heat to ~60c, a good sweat developed, built in speakers are great. Does what it says on the tin and looks good as well

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They are professional at the sales and…

They are professional at the sales and installation and there timing was spot on didn't have to wait like some other places pushing your eta back each week and the sauna is so good loving it thank you team..

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great . The boys came installed it explained everything about it been using it every day. Sleeping better feel more relaxed more energy during the day . A big thank you to the hole team

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a nook sauna delivered

Had a nook sauna delivered. Service was great and the sauna has worked really well. The heat is well balanced and even. The Bluetooth hooks up every time . Really enjoying the nook

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sauna review

From the start, it was such an easy process to get my sauna installed. Communication was really great and the sauna is definitely worth its money.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Every step of the way has been easy…

Every step of the way has been easy with my sauna rental experience. The communication is good and they offered me a discounted product without me knowing about it, which saved me a lot of money and has given me the far infrared sauna experience. The guys who delivered and assembled the sauna were really lovely and friendly and helpful and could answer any questions I had about it. I’ve been using the sauna nearly every day. I got the Nook Mini as it is just for one person. It’s generous in size for a mini and it’s lovely timber, feels solid and is incredibly easy to use. And it’s been perfect for me. My body is feeling better from the sweating/detoxing almost daily. I’ve only missed two days in two weeks. I usually do 30 minutes at 60° with one or two breaks at the 10 or 15 minute mark when I go out and have an icy cold hose off in the backyard as I don’t have a plunge pool. This has been very effective and I’ve definitely noticed a reduction in pain through the detoxing effects of using far infrared saunas. The rental plan is what made it affordable and work within my budget. So that was definitely a deal breaker. My experience with Nook has been 5 Star on price point, customer service, delivery time frames and easy order process. It really has allowed me to start to create my own wellness space at home. And, by being at home I feel I can accelerate my health recovery journey.

10 March 2026
Unprompted review

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