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rentaroof Reviews 

259
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely easy to navigate and simple to use when searching for a rental property. Consumers note that the search filters work efficiently, providing plenty of clear options and helping people connect with local estate agents smoothly. Some reviewers were not happy with the subscription costs, noting that prices changed or became significantly more expensive after contacting the agents. A few other people also felt that certain listings contained outdated information or required a paid plan to view necessary contact details.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting a simple and easy-to-navigate platform... See more

Website

Reviewers highlight positive aspects of website, praising the fantastic and very easy to use platform that... See more

Service

People report positive experiences with service, noting that working together makes life very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting that properties are easy to find... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight incredible rates, no hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... See more

Company replied

Rated 4 out of 5 stars

Hi As I have only looked on your area,s on the map.its very good for me as I am not a techno savvy..so I could check out prices extremely quick..untill I actually speak with someone about a rental i... See more

Company replied

Rated 4 out of 5 stars

Really useful and simple to use website. Signed up for notifications on what homes were on the market and those that are coming.

Company replied

Rated 4 out of 5 stars

so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team

Company replied


Company details

  1. Real Estate Rental Agency
  2. also in
  3. Online Marketplace

Written by the company

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Written by the company

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(259)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working very nice

Working very nice

24 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

HI Salman,

Awesome to hear it's working very nicely for you 😄
Thanks for the feedback, we’re here to make your housing search as smooth as possible!

Let us know if there’s anything we can do to help.

Best regards,
Joy

Rentaroof

Rated 5 out of 5 stars

Easy to use and navigate

So far so good, great site and easy to use and navigate 😀

25 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Emily,

Great to hear that you're enjoying the site so far 😄 We're glad you find it easy to use and navigate, that’s exactly what we aim for!

Wishing you lots of success with your housing search, and feel free to reach out if we can help with anything.

Best regards,
Joy

Rentaroof

Rated 5 out of 5 stars

Easy to use and helpful

Easy to use and helpful

24 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words! We're glad to hear that you found Rentaroof easy to use and helpful. We're always here if you need any support.

Kind regards,

Zhané
rentaroof.co.uk

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience

24 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you so much! We're happy to hear you had a fantastic experience. We're always here if you need us again!

Kind regards,

Zhané
renaroof.co.uk

Rated 2 out of 5 stars

No need to pay subscription

Just a tip for future users who almost fall into paying for subscriptions thinking it’ll allow access to “exclusive” stuff — just copy and paste the details of your desired property into Google and it’ll take you to the source/original advert where you can contact agents for FREE. Just some friendly advice for those who will not think twice before paying out of desperation.

Thank you

17 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Nicky,

Thank you for your feedback.

We’d like to clarify what Rentaroof offers. Our service scans thousands of websites 24/7 to find new rental listings the moment they go online. This is something no human could realistically keep up with as listings appear at all hours and across dozens of different platforms.

With our email alerts, you’re notified instantly when a new property matches your criteria. That gives you a critical edge in a competitive rental market, allowing you to respond quickly, often before others even know the listing exists.

While it's definitely possible to search manually through Google, Rentaroof saves you time and increases your chances by doing the heavy lifting for you and keeping you ahead of the curve.

If you have any questions about how we work or what we offer, feel free to reach out!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

They mostly represent the details of…

They mostly represent the details of the properties listed on their site.
Some of the properties listed are not in reality available.

7 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Ian,

Thank you for your feedback.

We do our best to request availability information for each property as quickly as possible, and this data is typically updated about once every hour. However, since availability depends on external sources, there can sometimes be discrepancies.

If you come across a listing that is not actually available, please feel free to fill in the form on our website to report it, this helps us investigate and improve our listings. Our customer service is also always quickly reachable to assist you.

We appreciate your understanding and are continuously working to enhance the accuracy and timeliness of the information on Rentaroof.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

Cancelled subscription

Cancelled subscription, they continue to keep trying to take payment from my card, they are now threatening court action debt collection plus a £35 admin fee. Avoid!

1 July 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear William,

We’re sorry to hear about your experience, this is certainly not the level of service we aim to provide 😓

If your subscription was cancelled, no further payments should have been attempted. It’s possible there was a misunderstanding or that the cancellation process was not fully completed.

We would appreciate the opportunity to look into this and resolve the matter as quickly as possible. We’d like to clarify that the emails regarding court action do not appear to be from us. To look into this further and assist you directly, we’ve sent you a contact request via Trustpilot. We kindly ask you to accept it so we can resolve this together.

We also regret that you chose to leave a public review before reaching out to us, as we are always here to help and would have welcomed the chance to address your concerns directly.

Thank you for bringing this to our attention!

Kind regards,

Michelle
Rentaroof.co.uk

Rated 4 out of 5 stars

The website is extremely streamlined…

The website is extremely streamlined and the selection of properties is better than any other platform I’ve used. On top of that another service had a paywall that stopped me from contacting the estate agent, much prefer this website for finding properties.

30 June 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi John,

Thanks a lot for your lovely review! 🙏

Great to hear that you found the platform easy to use and that our property selection stood out compared to others. That’s exactly what we aim for: a smooth and helpful experience while searching for a new home.

Best of luck with your search, and thanks for using our site 🧡

Kind regards,

Michelle
Rentaroof.co.uk

Rated 1 out of 5 stars

Beware SCAM

Beware, I cancelled after trial and got threatened with court action over a payment of £19.99 !!!! I'm not going to pay it as the service is non existent. Properties listed that have already been rented so of no use whatsoever. By all means take me to court hopefully it will expose this scam.

30 June 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Dear Haley,

Thank you for sharing your feedback, though we’re genuinely sorry to hear about your experience. We also regret that you didn’t contact us directly before leaving this review, since we’re always happy to help and can be easily reached via email 😊

Looking into your case, we see that the subscription was cancelled the same day the payment was processed. With a quick message to our team, we could have resolved this for you right away!

We’d also like to clarify that we don’t threaten users with legal action. The emails sent are standard payment reminders, and we’re sorry if they came across more strongly than intended.

We’ve sent you a separate message to help sort this out and hope to clear up any misunderstanding as soon as possible.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 4 out of 5 stars

Affordable and friendly

My whole experience has been a good one.i was looking to rent after living in un kept shared housing ,with unsavoury people.when rent a roof changed my way of living I found a lovely quite house affordable rent .The agent was helpful and friendly.my landlady was quick and efficient on replacing a broken item and maintenance of the garden .

17 June 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Gwen,

Thank you so much for sharing your experience!

We're really happy to hear that Rentaroof was able to make such a positive difference in your living situation. It’s great to know you found a quiet, affordable home and that both the agent and your landlord have been helpful and responsive.

If you ever need anything in the future, we’re always here to help! 😊🏡

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Fast easy and got my self a new home…

Fast easy and got my self a new home within the month

6 June 2025
rentaroof logo

Reply from rentaroof

Hi Denise,

Thank you so much for your wonderful review! 😊

We’re delighted to hear that the process was quick and easy, and that you found a new home within just a month 🏡 That’s exactly what we strive for!

Wishing you all the best in your new place, and don’t hesitate to reach out if you ever need assistance.

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

I had a great experience with this company

I had a great experience with this company. They were helpful, honest trustful available for any enquiry anytime prompt to answer to help and for foreigners. I just care Remark how honest they are

28 May 2025
rentaroof logo

Reply from rentaroof

Hi Daniela,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Rentaroof. Honesty, availability, and supporting everyone, especially those navigating the housing market as foreigners, are values we truly stand by. Your feedback means a lot to us and motivates our team to keep providing the best possible service! 🏡😊

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very easy and quick process to…

Very easy and quick process to hopefully getting your dream home the response time is excellent 😄

25 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Paul,

Thank you for your lovely review! 😊 We're so happy to hear that you found the process with Rentaroof easy and quick, and that our response time met your expectations!

Fingers crossed for that dream home 🤞 and if there's anything else we can assist you with, we're here to help.

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

great experience

20 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Darren,

Thanks a bunch for the lovely review! 🌟

We're so glad you had a great experience — that’s exactly what we aim for!😄

Kind regards,

Zhané
Rentaroof.co.uk

Rated 4 out of 5 stars

I have not found a property yet.

I have not found a property yet.
Keep looking everyday but they seem to go, to quick.
Properties that have already been rented are not deleted.

17 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Gloria,

Thank you for your feedback!

We understand how frustrating it can be when properties get snapped up quickly — the market is moving fast! We're constantly working to improve the platform, and your comment about rented properties not being removed is very helpful. We'll look into that to ensure listings stay as up-to-date as possible. Don't give up — your perfect place is out there, and we’re here to help you find it!

Kind regards,

Zhané
Rentaroof.co.uk

Rated 5 out of 5 stars

Life can be simply blissful

Absolutely amazing service very fast and very convenient had me sorted in a very timely manner I can fault it one bit amazing service Thankyou very much I will be recommending 💯💯💯💯

14 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Alex-William,

Thank you so much for your amazing review! We're thrilled to hear that you found our service fast, convenient, and helpful.

It truly means a lot to us that you’ll be recommending Rentaroof – we really appreciate the support! 💯🙌

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

It's a great place to use and the team…

It's a great place to use and the team is really friendly and helpful

8 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Michael,

Thank you so much for your kind words!

We're thrilled to hear that you had a great experience with Rentaroof and that our team was able to assist you in a friendly and helpful way. If you ever need anything in the future, we’re always here to help 🏡

Kind regards,

Michelle
Rentaroof.co.uk

Rated 5 out of 5 stars

Very easy to follow and great in-depth…

Very easy to follow and great in-depth pictures of properties for rent

1 May 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi Dave,

Thank you for your kind review! We're glad to hear that you found our listings easy to follow and appreciated the detailed photos. Our goal is to make the rental process as smooth and transparent as possible.

If you ever need any assistance, we're always here to help!

Kind regards,

Kirti
Rentaroof.co.uk

Rated 5 out of 5 stars

Easy to access and use platform

Easy to access and use platform, with plenty of properties to choose from.

28 April 2025
Unprompted review
rentaroof logo

Reply from rentaroof

Hi,

Thank you for your kind words! We're happy to hear that you found the platform easy to use and appreciated the wide selection of properties. Best of luck with your housing search, and feel free to reach out if you need any assistance!

Kind regards,

Zhané
Rentaroof.co.uk

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