RENTAL12 - Exclusive Holiday Rental Reviews 

75
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing location. Clean and organized place to make it comfortable for the family. Loved all of the attention to detail with great communication, guides, recommendations and easy instructions to f... See more

Company replied

Rated 5 out of 5 stars

Very nice apartment, clean, comfortable and has everything you need! Fast internet, large TVs, air conditioners, well-equipped kitchen, high-quality appliances, comfortable bed, cozy and warm. The l... See more

Rated 5 out of 5 stars

We have stayed at Rental12 several times, and every time it has been absolutely top-notch! The landlord owns several apartments, and all of them are maintained at the same exceptionally high level. Th... See more

Company replied

Rated 5 out of 5 stars

Much more than just an apartment! We had an amazing stay. This place exceeded all our expectations. The design is modern and stylish, everything was spotlessly clean, and the apartment was fully equi... See more

Company replied

Company details

  1. Vacation Home Rental Agency
  2. Holiday Accommodation Service
  3. Holiday Apartment Rental
  4. Real Estate Rental Agency
  5. Serviced Accommodation
  6. Vacation Rental

Written by the company

Rental12 is an owner-operated hospitality brand in Olbia and Northern Sardinia offering a verified collection of carefully designed apartments and villas that are exclusively owned or directly managed by the Rental12 team, with zero subletting and no third-party involvement. This structure ensures full control over cleanliness, maintenance, design, and guest communication, so the standards presented online are exactly what guests find upon arrival at prime locations including Olbia’s Historic Center, Via Garibaldi, Via Cavour, the Aldo Moro district, and select coastal areas. The portfolio focuses on newly built and fully renovated properties, including the AZULIS residential collection developed by Lion Development, expanding the offering with sustainable, design-led living spaces. Suitable for couples, families, business travelers, and long-stay remote workers, each apartment features high-speed fiber or Starlink WiFi, smart TVs, modern kitchens, and thoughtful amenities such as beach towels, cooling bags, and a Sardinian welcome. Operations are led by a Dutch-Italian team based in Olbia and supported by an international staff, providing secure digital check-in and responsive human support. By combining the consistency of a boutique hotel with the privacy of a private residence, Rental12 delivers a seamless stay rooted in responsible hospitality and transparent direct management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(75)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I felt like I was at home during my…

I felt like I was at home during my stay. It was a truly beautiful house. Very clean, tidy, and safe. And wonderful landladys. Thank you very much, Floriana and Kristina, for hosting all the beautiful memories we made in Olbia.
Many thanks from ENGLAND 🙏

30 July 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

Thank you so much for your kind words! I'm really touched that you felt at home—that's the highest compliment we could hope for.

We’re so happy you found the house clean, safe, and welcoming, and that your time in Olbia created such beautiful memories. Hosting you was a true pleasure for both of us.

Sending a big grazie from Sardinia to England—come back anytime; your home here will be waiting.
— Floriana, Kristina & the Rental12 Team 💙🏡✨

Rated 5 out of 5 stars

Attention to detail was top teir

Attention to detail was top teir. Great customer service along with super friendly staff. 5 star service

30 July 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

Thank you so much! I'm really glad the attention to detail and service stood out—we truly care about every little thing that makes your stay special.

Our team always aims to combine professional care with a warm, human touch, and hearing that it felt like 5-star service means the world to us.

You’re always welcome back, anytime.
— Floriana, Kristina & the Rental12 Team 💙⭐🧼

Rated 5 out of 5 stars

“Rental12: Reliable, Professional, and Always a Pleasure” at Rental12

We have stayed at Rental12 several times, and every time it has been absolutely top-notch! The landlord owns several apartments, and all of them are maintained at the same exceptionally high level. The service is always warm, professional, and reliable. Everything is well-kept, clean, and without any defects. We feel completely comfortable every time and can wholeheartedly recommend these accommodations. Thank you for the great care – we are always happy to come back! Adrian & Friends, Switzerland

21 June 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

Thank you so much, Adrian! It means the world to us that you keep coming back—and that each stay continues to meet your expectations in every detail.

We work hard to keep all our apartments at the same high standard, so hearing that you feel consistently well cared for really makes our day. Your trust, kindness, and loyalty are deeply appreciated.

Looking forward to welcoming you and your friends again soon—your Sardinian home is always ready for you.
— Floriana, Kristina & the entire Rental12 Team 💙🇨🇭🧳

Rated 5 out of 5 stars

Great experience!

The apartment was looking very nice and modern from the outside upon arrival. Inside was nice, clean and well organised.
Staff takes good care of the building.

11 July 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

🧱 Behind the Scenes

Thanks so much for noticing the details—outside and in! We put a lot of thought into every aspect of our buildings, from the architecture to the layout of the coffee spoons, so it’s really rewarding to hear it made a difference.

Our team works hard to keep everything not just clean but cared for—like a place we’d want to live in ourselves.

Thanks again for the kind words. You're welcome back anytime to experience it all over again.
— Floriana, Kristina & the Rental12 Team 💙🏠🧼

Rated 5 out of 5 stars

Much more than just an apartment!

Much more than just an apartment!
We had an amazing stay. This place exceeded all our expectations. The design is modern and stylish, everything was spotlessly clean, and the apartment was fully equipped with everything we needed for a relaxing and comfortable holiday. Highly recommended. We would definitely love to come back!

11 July 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

Thank you so much for your kind words! I'm really glad you enjoyed the apartment—both the sleek exterior and the clean, well-organized interior.

Our team takes pride in maintaining every detail, so it's wonderful to hear that the care we put into the building came through during your stay.

You're welcome back anytime for another wonderful experience!
— Floriana, Kristina & the Rental12 Team 💙🏡🧼

Rated 5 out of 5 stars

Wonderful experience!

We had the best week in Sardinia!

The appartment is stunning, it has everything you need and more. It looks even better than the pictures! If you’re looking for a great luxurious stay with great service, Rental 12 is the best Airbnb.

They also gave us the best tips to explore the island. Would recommend 10/10, we will come back!

3 July 2025
Unprompted review
RENTAL12 - Exclusive Holiday Rental logo

Reply from RENTAL12 - Exclusive Holiday Rental

🌊 Travel Diary Entry—Sardinia Edition

Some guests just get the vibe—and you clearly did. Reading this felt like the happy ending to a perfect travel journal: stunning apartment, smooth service, and local tips that turn a trip into a real adventure.

We’re so glad you made the most of your week with us and saw the place shine even more in person. That’s the goal—to surprise you in the best way possible.

You’ll always have a place here when Sardinia calls again. Until then, thanks for the sunshine you brought with you.
— Floriana, Kristina & the Rental12 Team 💙📓☀️

Rated 5 out of 5 stars

Wonderful stay in Olbia

We stayed in downtown Olbia with the three of us.
Great location, check in was easy. The apt is modern and clean. Walking distance to many restaurants and the port. Everything was excellent. Thank you.
We will come back!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Very nice apartment

Very nice apartment, clean, comfortable and has everything you need! Fast internet, large TVs, air conditioners, well-equipped kitchen, high-quality appliances, comfortable bed, cozy and warm. The location also pleased - shops, a pharmacy, restaurants - all within walking distance. 5 minutes to the historical center, 10 minutes to the beach. A new house and a clean front door, as well as parking! Service is fast and high quality, always in touch! Thanks a lot 👍🔥

11 December 2022
Unprompted review
Show reviews in all languages. (75 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look