Rental.ua - Car Rental Company  Reviews 

3
TrustScore 4 out of 5

3.9

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Company details

  1. Car Rental Agency

Written by the company

rental.ua is a Ukraine-based car rental service focused on quick online booking, flexible pickup/return, and 24/7 customer support. We help travelers, local drivers, and businesses get the right vehicle for the task — from budget and comfort-class cars to SUVs and premium options — with a service model built around convenience and clear communication. ✅ Online booking + fast confirmation • 📍 Multiple cities across Ukraine + Warsaw presence • 🚗 Fleet for personal & business needs • 🚚 Cargo vehicles available • 📦 Subscription packages (longer rentals with better value) • 🔁 Rent-to-own option • 🌍 EU travel option available on request (with documents/terms) • 🧭 Add-ons: GPS, Wi-Fi, child seats (availability depends on vehicle/city) • 🗣️ Multi-language website (UA/RU/EN) • 💱 Multi-currency pricing (EUR/PLN/UAH/USD) We encourage customers to confirm key terms before pickup (deposit/insurance package, mileage limits, delivery/return rules, and incident procedure) to keep every rental predictable and stress-free. ☎ 24/7 Support: 0800331728 • 💬 Messengers: Telegram - @Rentalcaruabot ; WhatsApp - https://wa.me/380994010880 ; Viber - @carsrentalua • 🌐 Website: rental.ua • 📍 Locations page: https://rental.ua/en/contacts


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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1-star

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3.9

All reviews

(3)

1 review in the last 12 months

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Rated 5 out of 5 stars

Quick, easy, and reliable

We came to Kyiv for a few days and decided to rent a car rather than use taxis all the time. Everything turned out to be much easier than we expected. The car was ready on time, clean, and in great condition. We had no issues during the trip. Returning it was also very straightforward - it took just a few minutes, with no hassle. Good service and a helpful team. We’d definitely rent from them again.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Car rental was not something i would…

Car rental was not something i would consider five years ago. It is because i had a car, and still have it, but it was broken down due to an accident that happened two months ago. I had no choice but to rent a car, because taxis are too expensive and public transport is not for me. I gotta say that the experiece was very good and the price for a whole month was not that expensive. I'm giving more for a car repair than i spent on a rental 👌

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company. Big scammers.

I rented a car here in July 2023 for around 1 week. Before renting the car, I asked the person if they have full insurance and what happens in case of an accident, I was told that in case of an accident, I just need to call their line and they would give a new car. Fast forward a few days later, I have an accident, I call the line and first surprise, no one on the line speaks English, just Ukrainian. My girlfriend talks with them, they suggest me to pay them money to resolve this issue, they say that for the insurance to work, we have to call the police and it's better not to involve the police because the police might take my driver's license. They said the other guy could also sue me for damages so it would be better to just pay. I refused of course and they then said that that's the only solution. They asked me to pay 5000€, 2500€ for the owner of the car and 2500€ for the company. Keep in mind that I was overtaking a car and WHILE I was overtaking, the car turned left. There was nothing illegal done on my behalf. The driver of that car, after the accident, totally disappeared (I think he was drunk). To sum it up, I DO NOT recommend this company. They say they have full insurance and then ask you to pay them money, and if you refuse to pay them money (like I was doing) they said they would call the police and I wouldn't be able to leave Ukraine... nice

11 July 2023
Unprompted review

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