Renaissancejewel Reviews 

878
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the jewelry, often noting the brilliant sparkle and how well products match expectations. Many people found the ordering process straightforward and easy, appreciating the helpful and responsive customer service that kept them informed throughout, alongside quick delivery and efficient service. However, some customers also noted that delivery times could be longer than anticipated, with several experiencing delays beyond initial estimates. A few other people also felt that the initial product received was not always exactly what they wanted, or had minor issues such as needing adjustments or appearing smaller than pictured.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its beauty, quality, and... See more

Quality

Customers had positive experiences with quality, frequently describing items as gorgeous, well-made, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-notch,... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the straightforward and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its speed and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE my new ring! I purchased it to celebrate my 60th birthday, and I couldn't be happier with my choice. The sparkle is absolutely stunning, and it's incredibly comfortable to wear... See more

Rated 5 out of 5 stars

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolu... See more

Company replied

Rated 5 out of 5 stars

I recently purchased diamond hoops from renaissance jewelry and they are absolutely amazing!! I really did my research for these earrings and so happy I did!!Thank you renaissance!!

Rated 5 out of 5 stars

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

878 reviews

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Replied to 72% of negative reviews

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4.8

All reviews

(878)

875 reviews in the last 12 months

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Rated 5 out of 5 stars

LOVE my new bracelet from Renaissance

LOVE my new bracelet from Renaissance. My first tennis bracelet and am so happy with the quality. I was able to customize the length as I have a smaller than average wrist. Perfect length and you can see the diamond sparkles from afar.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Lab grown emerald earrings

I wanted a simple pair of emerald earrings for my girlfriend. I got a pair of mined emerald earrings that were in my price range, but they were very cloudy, so I returned them. I wanted to get something a bit more brilliant looking in my price range. I was a bit hesitant to go with a lab grown emerald, but I decided to try it out from Renaissance. The order process was easy. I did have to wait a while for my order, but they communicated that they needed a little more time to find the right Emeralds for my order. I am not disappointed at all with my purchase. They are beautiful and in a well made 10k setting. I also liked the IDT gem card it comes with.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful diamonds

Beautiful diamonds. I like how they do the process for purchasing rings where you can pick the setting and then pick the clarity cut size and color your diamonds. It's basically like customizing your own stone.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Renaissance Jewel was super easy to…

Renaissance Jewel was super easy to work with. They kept you updated throughout the entire process. The production timeline took a little longer than the estimated timeline, but it was worth the wait. My ring is gorgeous and exactly how I envisioned it!

6 July 2026
Rated 5 out of 5 stars

Extremely Satisfied Customer

The website was very user friendly and easy to navigate, the quality and prices were too hard to pass up. The customer service was excellent! They answered all my questions timely and professionally. I will definitely be back again.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

It’s cool to go with lab created jewels

My wife wanted a pink diamond and though she put no time limit on it I wanted to look and price them asap. Just for my knowledge. As I did I realized they cost as much as a down payment on a home so I then switched over to lab created for the time being. That’s when I stumbled upon this company. They helped get me the right size, and inform me that the jewelry still has some value just not as much. For anyone looking for that perfect ring and money is tight this is a good place to start so you don’t let money ruin your love, and you can always upgrade later.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality, even better pricing

The ring came out better than I could have expected. After buying they give you a link to where you can watch the process of the ring being made step by step. It was fascinating the way that I could see the steps and pictures that they would upload onto this link. Also, after receiving the ring, you get this card with all the information about the ring and a picture to authenticate the ring. I would also like to comment on the price vs quality of the ring. Both were astonishing, you get a high quality ring for a crazy low price. I will definitely being coming back to buy the wedding band and refer renaissance to anyone in need of any jewelry. Great quality and for the price!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

STUNNING !

Not only is my ring stunning. I had lost a side stone and had loose prongs. Not only did they replace my ring, free of charge as they state "guaranteed for life" I wasn't charged the delivery fee !! So happy with Renaissance !

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer experience with Brian

I wanted to take a moment to express my sincere appreciation for the exceptional service Brian provided throughout the entire process of designing and delivering our engagement ring and matching diamond earrings.

From our very first conversation, Brian demonstrated an incredible level of professionalism, knowledge, patience, and genuine care. He took the time to understand exactly what we were looking for and guided us through the design process with thoughtful recommendations and outstanding attention to detail. His expertise gave us complete confidence that we were making the right decisions.

When the finished pieces arrived, they exceeded every expectation. The engagement ring is absolutely stunning, and the matching diamond earrings are equally beautiful. The craftsmanship and quality are exceptional, and they will be treasure for a lifetime.

What truly set Brian apart, however, was his commitment to customer service. His communication throughout the process was outstanding, and his follow-up after delivery demonstrated that he genuinely cared about our satisfaction rather than simply completing a sale. That level of personal attention is increasingly rare and made this entire experience truly memorable.

Please extend my heartfelt thanks to Brian for making such an important milestone in our lives so special. He is an outstanding ambassador for Renaissance Jewelry, and because of his professionalism, integrity, and dedication, I would not hesitate to recommend both Brian and Renaissance Jewelry to family and friends.

Thank you again for providing such an exceptional customer experience.

Sincerely
Chris

8 July 2026
Unprompted review

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