Remitly Reviews 113,264

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 22,375 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be fast, reliable, and very easy to use for international money transfers. People appreciate the clear updates throughout transactions, ensuring money is delivered on time, and the overall experience is secure and hassle-free. The app is frequently praised for its ease of use and navigation, making the money transfer process smooth and convenient. Reviewers also highlight the competitive exchange rates and low fees, often noting that the company provides higher amounts received compared to competitors. However, some customers also noted issues with account holds and security checks, even for small amounts, finding the questioning intrusive. A few other people also felt that exchange rates for certain currencies had become less competitive over time, and some experienced delays in transfers or funds not reaching the intended accounts.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, noting that sending money is very easy and transactions are... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, efficiency, and reliability for... See more

User experience

Customers had positive experiences with user experience, consistently praising the application for being easy... See more

Price

People report positive experiences with price, often highlighting the affordability, low transfer rates, and... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, convenience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never write reviews unless it’s something crazy… so, I left the “western yellow app” brand when they blocked me for no reason; but I am glad they did it because Remitly is waaaaay cheaper and FASTER... See more

Rated 5 out of 5 stars

Remitly is fast, reliable, and very easy to use. Transfers to India are quick (often within minutes), and the fees and rates are clear with no hidden charges. Great app for sending money from UAE—high... See more

Rated 5 out of 5 stars

I am satisfied with my experience using Remitly. The app is easy to use, and the money transfer process is fast and smooth. I received clear updates throughout the transaction, which made everything e... See more

Rated 5 out of 5 stars

Remitly makes international money transfers simple and reliable. The app is easy to use, transfers are often fast, and fees are clearly shown before sending. A great option for sending money to family... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

A simple, easy and quick way to send over money to our loved ones…at a low transfer rate! Definitely worth it!

10 June 2026
Rated 5 out of 5 stars

Transfer with confidence

Easy, simple procedures. Money transfers quickly without any issues. Fees are extremely good. I have no problems and rate it 5 star. I have recommended to a couple of friends.

11 June 2026
Rated 1 out of 5 stars

Show money delivered

Show money delivered, after unable put money on recipient account!
Not explain what exactly wrong!

11 June 2026
Remitly logo

Reply from Remitly

Hi, thank you for bringing this matter to our attention. We're really sorry to hear that your recipient has not received the funds. We're committed to resolving this issue promptly and take this matter very seriously. If you're comfortable, we'd love to get more details to look into this. Please fill out the form at www.remitly.com/support, We're here to make things right!

Rated 5 out of 5 stars

I love this app…

I love this app and wish I had known about it much earlier. It allows you to support people from many different countries and it’s extremely simple to do. I love it and have recommended it to many others.

7 June 2026
Rated 5 out of 5 stars

Remitly is fast

Remitly is fast, reliable, and very easy to use. Transfers to India are quick (often within minutes), and the fees and rates are clear with no hidden charges. Great app for sending money from UAE—highly recommended!

10 June 2026
Rated 1 out of 5 stars

Here i am going to past the Remitly…

Here i am going to past the Remitly Reply to me yesterday. I dont know why Remitly doesn't want to pay me back my money for a cancel transaction on 17th of April its almost going to be 2 months. And they always say that I hav3 to contact customer services of Remitly while I dont need nothing from remitly just I need my refund. Here is their reply
Hi Abid, please accept our apologies for the late reply to your review and for the awful experience you've had waiting over a month for your money. We hear your anger clearly, and it is never our intention to patronize you or leave you in the dark when you're seeking clarity on your funds. While external UK bank processing can sometimes introduce unexpected compliance steps during a return, we know a month is far too long to wait without a clear resolution. You can find general context on how these return credits are processed at /hc/en-us/articles/218914667-Cancel-a-transfer-or-get-a-refund. Please contact our live support team at /support so an escalation agent can manually track your credit.

17 April 2026
Unprompted review
Remitly logo

Reply from Remitly

Hi Abid, thank you for reaching out! We process refunds immediately after a transfer is canceled, but depending on your bank, it may take up to 10 business days to reflect in your account. We know waiting can be frustrating, and we’re always working to make the process faster. If you need any assistance in the meantime, please don’t hesitate to reach out to us at https://www.remitly.com/help We’re here to help!

Rated 5 out of 5 stars

I was previously using WISE for years…

I was previously using WISE for years and out of no where they shut dowm my account out of no where. I signed up for Remintly and WOW!!! I can say much easier then wise. I have already shared Remitly with many other small busniess. I use it to pay my team over seas! Thank you for making it so easy to use.

5 June 2026

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