Remedy Meds Reviews 

For the most part all has been good and easy. Unfortunately, this is the second time I have received medication that was not cold. I pay too much for this to be happening. Also I am not happy with the dosage change , new concentration and receiving multiple bottles instead of one. I pre the once a week dose over this twice a week change. I hope this I not a permanent change.

Very nice and caring. Concerned with my schedule Ive been taking my medication to make sure I was doing it right. I appreciate that!!

Great service. Great delivery. Will keep ordering.

***Update. I've canceled my membership. Just too much trouble dealing with incompetent customer service folks who waste my time and feed me inaccurate, false information****

I am resubmitting a review that details only my personal experience. Remedy Meds flagged my previous opinions and inferences as "defamatory." While my review fell well short of "defamatory" or "libelous" on numerous fronts, I nevertheless seek to honor Trust Pilot's policies and avoid any drama. Thus, I am re-submitting a review focusing on my own experience.

An unknown person or entity (purporting to be associated with Remedy Meds) also requested my private contact information through Trust Pilot for "verification." Of course, my post together with my private contact information would effectively be revealing HIPAA-protected information. So, I respectfully ask that, if this unknown person really wants to verify that I am a patient and attempt to remedy this, they should provide their information to Trust Pilot so that I may contact them and ascertain whether they are bound by HIPAA before discussing my history.

Remedy Meds has fumbled with me at least. The first fumble came when I signed up. I completed my physician consultation. Then, I began getting notices to "complete my physician consultation." Remedy Meds failed to log my physician consultation, so I had to redo that. To their credit, they gave me a $50 refund for this waste of time.

More problematic is that Remedy Meds' (RM) "policies and procedures," according to its customer service representatives, permit them to deliver medicine late even if you provide your medical update and reorder your prescription immediately upon receiving your notice. That is even if the text says "Time to reorder. Approve now and we'll keep your delivery on schedule." That is even if you reorder that moment. That is even if the website message indicates you can push up your delivery date (and push up your $400 payment as well) or you can opt to stay on schedule. That is even if you reorder nine days (not counting the first day) before your 28-day supply is exhausted.

If I understood completely, the customer support folks explained that (1) "business days" are the only days that count toward the timeline and (2) Fridays are not included in "business days." Customer service suggested there was a three-day delay submitting my prescription to the pharmacy. Thus, by my calculation, I might not even get a tracking number until 14 days after my order--a 12 days after I took my last dose on the 28-day timeline.

I am currently on day 10 following my reorder. I received a message 7 days ago that said "Please expect your medication to be delivered to your door within 3-5 business days." But I believe the RM customer service manager I spoke with said that the pharmacy actually gets up to 7 RM "business days" to deliver. I am currently at business day 5 (as the rest of the country counts business days) and day 4 as RM seems to count them. Still no tracking number.

I remain in RM limbo as of today. Tomorrow is Friday. The Pharmacy doesn't ship. So, if I don't get a tracking number today, I am looking at receiving my meds mid-week next week, 14 days after my last dose.

I look forward to talking to someone at RM if they want to clarify or respond. Just like my last post, I have no intention to represent things incorrectly. But I relied on the TrustPilot rating to use RM in the first place. So, I think it is fair for potential members to have access to the good experiences as well as the bad. Thank you.

I signed up and spoke to a provider. He told me that I needed to do lab work before the prescription would get filled. After reading something negative about them on the FDA, they lied about being FDA approved. I decided I wanted to cancel. They told me that I can’t have my money refunded because prescription has already been filled. Like I said the provider said it would not be until I got my labs. I canceled on 8/11/26 and then received an email saying that it was time for me to get my labs. I am being lied to so I can’t get a refund. I do not want to put something in my body that is not FDA approved and definitely do not want to deal with a company that lies. I not sure what more information you are looking for. If I found very negative information from the FDA about you and do not want to take the risk of putting your medicine in my body I should be able to cancel and receive a refund. I have been trying to contact your billing company and now they have blocked me. I sent the information from the FDA. I was also told on my first call with the provider that a prescription would not be sent in until I had labs done. I received a email with a prescription for a lab that said go to Quest labs the same day I canceled. So that proves the prescription wasn’t called in yet. So I should’ve been able to cancel and get my money back. This is a very poor way to do business. Now I received an email that told me my prescription is on its way. I am not going to use it under the circumstances so it’s a complete waste of money. I’m sure you make a lot of money, so why do you have to keep mine? I also made a complaint with the better business bureau. This could of all been avoided if you gave me my money back.

Remedy is very responsive, the Doctors are great. Overall experience has been very positive.

Easy to speak with and prescription change. Thank you for listening.

The medication arrived a bit later than I was expecting, but all the components were intact and I have been using it successfully for two weeks.

Customer service is always great, I’m very old school and I like to call and have a real person on the phone for pricing and options not just everything online.
Make sure to explore your options if one don’t seem to work for you ( Semaglutide) try Tirzepatide.

Great customer service medication was ship put fast and was always informed of it travel location updates

Quick, easy AND thorough!

Love the convenience of refill process. The providers I have met with are nice, professional and informative. I continue to be pleased with all expects of this company.

Only through my appointment, but it was seamless.

The doctor explained how the medication works and helpful hints to be successful in my weight loss journey.

The clinician I spoke to today was excellent! Very thorough and thoughtful, we explored together my symptoms and options going forward.

Everybody from the nurses to customer support. Everybody is professional and helpful.

Too many emails and too many texts! Need to streamline.

The process was exceptional. Doctor was great!

I think the NP's name was Ashlee. She was fantastic. She was helpful, informative and easy to talk to. I so appreciate her help.