Relr Reviews 

I ordered the body suit and the strap snapped after once use. This was early December. Since then I have emailed the company four seperate times with photos however have not recieved a single response. This is very poor communication from a business and the worse I have experienced. It’s taken me time to leave a review as I wanted to give the company time to respond but sadly they haven’t

I bought swimsuits and outfits for my holiday and I couldn’t be happier. The quality is outstanding and the fit really defines my body, giving a sculpted, in-shape look. Every piece feels well made, classy, and far from cheap-looking. I love all the styles and feel so confident wearing them!they look and feel premium.

I actually love this brand and their stuff. What lets them down massively is issues getting refunds and absolute zero customer service, to a point where I’ve decided to stop buying their stuff. Most recent issue - large order paid via PayPal, returned they tried to do a PayPal refund twice but it didn’t go through due to lack of funds on their end. Emailed 3 times they didn’t respond. Opened a case with PayPal and 9 weeks later I’ve got a refund. Avoid!!!

Placed an order 14th December. Still not received it. Sent over 10 emails to this company with NO response. I have paid for goods I haven’t received. Extremely bad customer service. Take money, no aftercare. Where is my order????

Ordered one of the body suits & feather cuffs . Absolutely love the body suit fantastic quality and really pulled me in where I needed after indulging over Christmas .will definitely be ordering more this could be my new favourite brand . Thank you so much

Such good quality clothes and make me feel amazing in them - even with the post Christmas bloat! Delivery was really quick and easy but it’s genuinely the quality of the clothes that keep me ordering staple wardrobe pieces!

Really didn’t want to do this, however I’ve been left with no choice due to have no reply via email / social media. Ordered on the 27th November, still not received my order or had any communication. I have supported the company from the begigging and now I’m having to do a charge back with my back. I’m so disappointed. I hope they turn this around as it seems their reputation is becoming disrupted.

Placed an order 30 sept for kym bodysuit and skort. I didn't receive the skort until mid november and have not received the kym bodysuit to date! I have been understanding but now the bodysuit has been put on sale and yet i paid full price for it and have not received it. How can the item be put on sale when they can't fulfil existing orders. All commucations have stopped. I have emailed multiple times in December and not received a response.

Ordered on 10th December. Now 26th and I havnt received my order, no dispatch confirmation yet and no reply to any of my emails.

There was a bit of a delay with my order due to black friday etc, but the customer service was great and I love my new clothes!

The quality of the clothing is excellent. I had an issue with the delivery of my order and another item was sent out with next day delivery - great customer service.

Order placed 2nd December and still not received as of the 22nd. I have emailed 3 times without reply and there is no way to contact on social media as they have turned comments etc off. So no idea what is going on.

Terrible customer service, still posting on socials about if you order now it’ll come in time for Christmas. However numerous customers, including myself, waiting for orders from over three weeks ago, I just would like a refund now as ordered for an event. No replies to four emails, have limited comments on IG and ignoring comments on Facebook and TikTok and still advertising. Very frustrating to say the least and now over £100 out of pocket as not a cheap brand.

I really love this brand, I had a few issues with communication and delivery however the team were super supportive and ensured my order was sent out in time for my holiday.

My order was beautiful as always with amazing quality. After three children I feel so supported and confident in their bodysuits and swimwear.

Thank you again

Rosie

Placed an order on 10th Dec, no dispatch to date, no update despite sending several emails and messages! Never purchased from these before, won’t be again after this, customer service is poor!!

Really disappointed with RELR. I ordered on 29th November and I still haven't received my order. I have emailed on 3 separate occasions, tried to comment on Insta (comments disabled), and left an Insta message. I got an email reply back on Monday saying that my order has been dispatched, when it hasn't, EVRI tracking is still saying that they're expecting the parcel as of 10th Dec. In the email, the customer service rep has said that they've lost a key member of the team. I'm not sure if this means bereavement or that someone has moved on to another job, it wasn't entirely clear. Whilst absolutely will give grace in these circumstances, this has been an ongoing issue even before their Black Friday sale. I hate having to write reviews like this because I love their ethos and celebration of all bodies. But I cannot in good faith recommend this RELR to anyone based on the really poor customer experience, in particular lack of clear communication, misleading delivery timeframes, inability to ask for a refund, and overall lack of clarity.

Disappointing experience from the Black Friday sale with similar issues to other reviewers below. I’m happy to wait a week for dispatch from a small business, especially during a busy period, however I’ve had no email updates, still no dispatch 2.5 weeks later and can’t get a response or update from the company despite ordering £170 worth of items. I usually love the quality and style of their clothes however I’ve made multiple orders previously and had various issues on each (wrong items received, no refunds issued on returned items) so this will be my last time ordering from RELR sadly.

I ordered with them 20 days ago, and I asked several times via email any update about my order.
Unfortunately they are not even able to respond or give any information or potentially refund. It’s a disappointing experience and don’t recommend.
Ignore your clients is not a good way.

The dresses and leggings I have bought are all absolutely superb in both quality and fit.

Seems like so many other people are having the same issue from Black Friday purchases. Sent multiple emails regarding my order, just to be ignored :( tried to DM on instagram and of course they don’t monitor their DMs, and you can’t comment on their posts as they’ve turned off comments. Only update ive had is from Evri saying they’re expecting my parcel, this was a week ago and nothing else. Really need to work on their customer service skills, I’ve spent £120 on clothing and just getting ignored. Will be raising a dispute with my bank. Not good enough.