The app isn’t really consumer friendly. Everything is focused on purchasing new bitcoins. Actually I realised that my current auto invest plan hasn’t worked out because Relai changed their IBAN with... See more
Company replied
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The app isn’t really consumer friendly. Everything is focused on purchasing new bitcoins. Actually I realised that my current auto invest plan hasn’t worked out because Relai changed their IBAN with... See more
Company replied
I've tried many similar apps, but Relai sticks out in terms of simplicity and user-friendliness. Fortunately, I haven't needed their customer support so far, but I've heard good things about it from... See more
Company replied
I’ve been using the app for a while now, and it works exactly as designed. All key features perform reliably and match the description provided. The user interface is intuitive, and I haven’t encount... See more
Company replied
The app is user friendly, clear and constantly updatet. The functions are simple and quick to set up. Savings plan, direct purchase and transfer all work perfectly. There are also various links for... See more
Company replied
Relai ist ein Schweizer Bitcoin-Startup, das 2020 in Zürich von Julian Liniger und Adem Bilican gegründet wurde. Mit der Relai-App kann jeder einfach, sicher und in wenigen Minuten Bitcoin kaufen oder verkaufen – ganz ohne technische Vorkenntnisse. Was Relai besonders macht: Wir sind Bitcoin-only und selbstverwahrend. Das bedeutet: Nur du kontrollierst deine Bitcoin – Relai verwahrt keine Kundengelder. Als in der Schweiz lizenzierter Finanzdienstleister haben wir bereits ein Handelsvolumen von über 1 Milliarde US-Dollar erreicht. 2024 wurde Relai als eines der am schnellsten wachsenden Startups Europas ausgezeichnet und wird regelmäßig unter den Top 50 der Schweizer Startups gelistet.
Hardturmstrasse 161, 8005, Zürich, Switzerland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Very good app to buy bitcoin in DCA. I really recommend.
Customer service, rapid, friendly response! Easy to understand for newbies
Best way to accumulate bitcoin. And safe
Great app, immediate bitcoin trade, non custiodial wallet and exchange in one. Love it
An easy and fair way to start fast with Bitcoin investment.
The android app is fine.
Relai is the best and most simple Bitcoin-App i've ever experienced. Perfect match for everyone who wants to buy Bitcoin and absolutly recommended to onboard your friends.
Everything looks easy.
Buying bitcoin is easy.
And sending obviously too!
Actually I can’t think about anything better.
Started with a "Level 1" Account, then after a setting up a DCA, they demanded I verified for a "Level 2", giving my ID and face recognition, which was then denied and my account blocked. They take days to answer a complaint and fees are not the best. I'm going back to more reliable brokers.
Awesome App, realy easy to use, never bought btc that easy
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