Rejuva Fresh Reviews 1,293

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 316 reviews, reviewers overwhelmingly had a great experience with this company, often praising the high quality and effectiveness of their products and machines. Customers are particularly happy with the results they achieve for their clients, highlighting the innovative nature of the equipment and the excellent support provided. The staff is consistently described as helpful and responsive, ensuring a smooth experience from purchase through training and ongoing service. However, some people were dissatisfied with the customer service, citing slow responses and difficulties in resolving issues with faulty machines. A few other people also felt that certain products did not perform as expected, leading to disappointment with the results or the functionality of the device.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the machines for their professional... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of machines, their... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as top-notch, excellent,... See more

Service

People report positive experiences with service, often highlighting the professionalism, responsiveness, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I debated between a used Candela Gentle Pro Series and a new Rejuva Fresh InviSmooth Diode Laser. Having used both in the past, I knew both were high quality with fast results. However, when I surve... See more

Company replied

Rated 5 out of 5 stars

Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more

Company replied

Rated 5 out of 5 stars

We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more

Company replied

Rated 5 out of 5 stars

I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Beauty Salon
  3. Day Spa
  4. Fitness Center
  5. Health and Beauty Shop
  6. Wellness Center

Written by the company

💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,293)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

Best in the Industry

Rejuva Fresh is best in the industry in my opinion. They care about quality and care about their customers. Prompt service, beautiful professional packaging, and they are always coming out with new and powerful innovations, like at least 2 machine every quarter. We've been with them for almost three years and now about to introduce Cavitone Legacy. We're excited for yet another great elevation for our medspa practice!

19 December 2025
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Reply from Rejuva Fresh

Hi Jamar, we truly appreciate you sharing your experience after being with us for nearly three years. It’s great to hear that the consistency in quality, service, and packaging has continued to meet your expectations, and we’re excited alongside you as you prepare to introduce CaviTONE™ LEGACY into your medspa offerings. Thank you for trusting Rejuva Fresh and for your 5-star review. If you ever need anything, our team is always here to support you.

Rated 5 out of 5 stars

Great support and treatment results

I love both machines we invested in with Rejuva Fresh. The Eris cavitation one is quite effective on big and small bodies alike and results are pretty fast. Not uncommon to measure results after first session. And Perfect Shape is fantastic because it motivates my customers to get healthy and makes them stronger! Seriously, I'm a huge fan of Rejuva Fresh.

19 December 2025
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Reply from Rejuva Fresh

Hi Elizabeth, it’s great to hear how well both machines have been working for you and your clients. Your experience with the Eris cavitation machine and the Perfect Shape Neo really shows how effective they can be for different treatment goals, from body contouring to building strength and motivation. We truly appreciate your enthusiasm and your trust in Rejuva Fresh. Thanks again for your 5-star review, and if you ever need anything, our team is always here to support you at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Excellent

The two lasers we invested in have performed great for more than a year. Same quality or better than the overpriced $100K+ ones I used in my previous work. I agree with others said - when you choose Rejuva Fresh the value is very good and potential earnings are excellent.

16 December 2025
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Reply from Rejuva Fresh

Hi Maureen, it’s great to hear both laser systems have continued to perform so well over time and that they’ve matched or exceeded the quality of much higher-priced equipment you’ve worked with before. We appreciate your perspective on long-term value and earning potential, especially coming from hands-on experience. Thank you again for the 5-star review. If you ever need anything, you can always reach us at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Super proefessional team

Super professional team at Rejuva Fresh, very easy to work with. Saved me a lot of time and good quality.

16 December 2025
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Reply from Rejuva Fresh

Hi Whitney,
Thank you for the 5-star review. We’re glad working with our team was easy and helped save you time, and that you’re happy with the quality of your equipment. If you ever need support or have questions moving forward, we’re always here to help.

Rated 5 out of 5 stars

Rejuva Fresh felt like a refreshing…

Rejuva Fresh felt like a refreshing change. The products tasted clean and natural, and everything arrived well-packaging. It's a nice option if you're looking for something that feels both healthy and thoughtfully made.

6 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Minnie, we appreciate the feedback and are glad everything arrived well packaged. If you ever need assistance, our team is here to help.

Rated 5 out of 5 stars

good customer service

We bought a Perfect Shape Neo and the 10d green laser for our weight loss center just over a year ago. It's been a great addition. We use them as add on packages at an affordable price to our weight loss and hormone therapy packages. The patients like them and are getting good results. Rejuva Fresh also has very good customer service and are easy to get in touch with whenever you need any help. We had a small issue with the laser and they got it resolved quickly. The training was also good and they answered all the questions we had. I would recommend them as a way to offer these high end treatments to patients at affordable prices.

17 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Curtis, thank you for sharing your experience with us. It’s great to hear how the Professional PERFECT SHAPE® NEO Body Sculpting Machine 5 in 1 and the Green Sapphire 10D Cold Laser Body Slimming Machine have integrated well into your weight loss and hormone therapy programs, and that patients are seeing positive results. We’re also glad our team was able to assist quickly when support was needed and that the training addressed all of your questions. Your perspective as a weight loss center is very valuable to us.

Thanks again for the 5-star review, and if you ever need anything moving forward, we’re always here to help at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Would recommend

Communication is excellent; I never had to wait more than 1 day for a call back or email response. They emailed me a manual, links to youtube videos on how to use it, and did a one-on-one training on zoom. I was super late to the training, but they didn't rush me through it or make me reschedule.

They make you do an unboxing video in order to get the warranty, so definitely don't open the box until you're recording!

I got the 40k 6 in 1 cavitation machine. The RF body handle doesn't seem super strong, but if I go slow enough, I can feel the heat. The cavitation handle seems good: I wasn't able to comfortably turn the power up to 100%, so I assume it's strong enough to be effective. The RF vacuum is crazy powerful. It got hot and had strong suction even on the lower power levels.

10 December 2025
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Reply from Rejuva Fresh

Hi Laura,
Thank you for taking the time to share such a detailed 5-star review. We’re glad the communication, manuals, videos, and one-on-one Zoom training were helpful and that the session felt thorough and unrushed. Your feedback on the Adonis™ 6 in 1 Cavitation Machine for Fat Blasting is truly appreciated.

Regarding the RF body handle, what you noticed is actually expected behavior. The RF energy is designed to build heat gradually, which is why slower, continuous movement with proper gel allows the warmth to develop more effectively rather than feeling intense right away. Many users find this provides a more comfortable and controlled treatment while still delivering results.

We also appreciate you mentioning the unboxing video requirement so others know what to expect. We’re always here to support you and wish you continued success with your treatments.

Rated 5 out of 5 stars

Great to work with!

Great to work with!

2 December 2025
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Reply from Rejuva Fresh

Hi Paula,
Thank you for the 5-star review. We appreciate the opportunity to work with you and are glad the experience has been a positive one. If you ever need anything moving forward, we’re always here to help.

Rated 5 out of 5 stars

I'm so thankful we found Rejuva Fresh

Very happy with our 18 in 1 Hydra Spa and with the customer service. Frankly it was time for an upgrade, and I'm so thankful we found Rejuva Fresh. Our previous hydro dermabrasion machine (from another company) had been quite expensive and just not worth fxing for the third time. Instead of paying fix that other machine we invested in the new Rejuva Fresh machine that's so much more advanced. The results are fantastic, and I already have my eye on couple other Rejuva Fresh machines we may just be adding very soon!

12 December 2025
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Reply from Rejuva Fresh

Hi Ashley,
Thank you for the 5-star rating. We’re excited to hear how happy you are with your 18 in 1 Hydra Spa and that the upgrade has been such a great move for you. It’s wonderful to know the results are already standing out and that your experience with our team has been positive. We also love hearing that you’re already considering adding more Rejuva Fresh equipment. If you ever need assistance, feel free to reach out anytime.

Rated 5 out of 5 stars

Everyone is very nice and helpful in…

Everyone is very nice and helpful in answering all my questions. They do their very best to get me the best deal possible.

5 December 2025
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Reply from Rejuva Fresh

Hi Jeremiah,
Thank you for the 5-star rating. It’s great to hear our team was able to answer all your questions clearly and help you find the best value options for your order, including the PicoPretty® Picosecond Laser. If you ever need assistance, would like to schedule your training, or need marketing materials, you can reach us at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Great company and machine so far

Sales rep Angelo was friendly and answered extensive questions. Machine was well packaged and appears well made. Customer service reps reached out after purchase to ensure there were no issues.

13 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Teresa,
Angelo appreciates your kind feedback and the chance to answer your questions. We’re happy to hear your machine arrived well packaged and that everything has met your expectations so far. If you ever need anything or have questions moving forward, you can reach us at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for your 5-star review.

Rated 5 out of 5 stars

Fast response

Fast response. Explanation of all my issues in details. Good customer service and support

6 December 2025
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Reply from Rejuva Fresh

Hi Regina,
Thank you for the 5-star review. We’re glad our team was able to respond quickly and explain everything clearly. Providing clear, reliable support is always a priority for us. If you ever need anything moving forward, you can reach us at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

Great Experience

Easy delivery, securely packaged items, good quality ultrasonic cavitation device and portable ems machine! So far, happy with my results.

27 October 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Alejandra,
Thank you for the 5-star review. We’re glad to hear everything arrived securely and that you’re happy with the quality of both machines. It’s great to know you’re pleased with the results so far. If you ever need support or have questions as you continue using them, we’re always here to help.

Rated 5 out of 5 stars

Happy customer right here

My order was processed the same day and shipped promptly with a tracking number. I also appreciated the quick response to my email inquiry, demonstrating excellent customer service. Cant wait to receive my order. Thank you guys

10 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Cris,
Thanks so much for the 5-star review. It’s great to hear your order was processed and shipped right away, and that our team was able to assist you quickly by email. We hope you enjoy your new machine once it arrives. If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Client support success

Customer support at Rejuva Fresh sorted out the problem regarding Black Friday price discount and arranged an immediate refund of the amount . Thanks for your support without delay

9 December 2025
Unprompted review
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Reply from Rejuva Fresh

Ok, sorry to hear this, A. Mav. And do cheer up, please! Rather than feel frustrated, allow me to make a suggestion - you can proactively contact our client support (by chat, phone or email) to assist you with a solution. If you’re a client of Rejuva Fresh, we’re available for you all the time and happy to help.

By the way, we’re actually scratching our heads here, because the special 20% off code has been posted live on every page of our website rejuvafresh.com since Black Friday (more than 2 weeks already). There is a bold announcement bar on the top of every page on the website. The promo code is clearly posted, and has been continuously. Anyway please do contact client support.

Rated 5 out of 5 stars

The service training and prompt…

The service training and prompt shipping have been great.

1 December 2025
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Reply from Rejuva Fresh

Hi Kerry,
It’s great to hear that both the training and shipping experience have been working well for you. We appreciate you taking the time to share your feedback, and if you ever need assistance, our team is always here at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for your 5-star review.

Rated 5 out of 5 stars

I got all my questions answered by a…

I got all my questions answered by a professional. Best ownership experience Ive ever had so far.

30 November 2025
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Reply from Rejuva Fresh

Hi David,
Thanks for the 5-star review. We're glad to hear your questions were handled clearly and that the overall experience has been such a good one for you. It’s great knowing your PERFECT SHAPE® NEO Body Sculpting Machine 5 in 1 is off to a strong start as well. If anything comes up, you can reach us anytime at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 1 out of 5 stars

Emshape Neo Fit -Expecting visible results? This model won’t deliver

I purchased the Emshape Neo Fit without RF and used it consistently for two months. In my case, I have not seen any visible results. The device produces only very subtle contractions, without external muscle movement, unlike other EMS equipment I’ve seen online.

Customer service was responsive and professional. They investigated thoroughly and confirmed with the factory that very slight coin movement (coin test) and subtle contractions are considered normal performance for this model. This means the device is designed for moderate, comfortable stimulation, not for visible results.

If I had known at the beginning that this model provides only subtle stimulation without visible outcomes, I would not have bought it.

For personal use, this may suit someone looking for gentle sessions. However, for those expecting visible outcomes or planning to use it in a business setting (such as body‑remodeling salons), I believe this equipment will be disappointing and a poor investment.

Update: after the company's reply.

While I appreciate the reply, I would like to clarify that my concern is not about failing to consult, it is about the equipment not meeting the expectations set by Rejuva Fresh’s marketing. Customers should not be made to feel at fault for trusting advertised claims.

When I purchased the EMShape Neo Fit, the product specifications did not mention that a consultation was required before ordering, and no one advised me of this at the time.

I was surprised to be described as a “stronger individual.” I am in my 50s and have never done bodybuilding or fitness training before.

From the very beginning, I raised concerns about not feeling strong contractions. Following Rejuva Fresh’s own advice, I used the most advanced programmes (automatic M5 at 100% intensity and manual mode with all parameters at maximum). Despite this, I did not experience visible contractions or results.

Other customers have reported that even at lower intensities they felt contractions that were too strong, which makes my experience very different.

Unfortunately, even after training and repeated use, the outcome has not changed. I am disappointed, as I expected visible results and stronger performance from the equipment.

In conclusion, despite following all instructions and using the highest settings, the device delivered no visible results. It did not meet the advertised expectations and represents poor value for the cost.

I'm extremely disappointed.

6 December 2025
Unprompted review
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Reply from Rejuva Fresh

Adriana, thank you for taking the time to share your thoughts and feelings about the EMShape neo fit! For sure it’s helpful for others to know of your experience and perspective.

And please allow me to emphasize to all readers that, when investing in a piece of equipment, whether EMS body sculpting, a laser or any professional aesthetic equipment, we highly encourage a consultation prior to ordering.  A  consultation with one of our product advisors by phone and/or a virtual demo is available Monday-Friday.

Emshape neo fit is currently our entry level device with a more budget friendly upfront investment cost. The electromagnetic strength rating of EMShape is 3 (on a scale of 1-10, with 10 being the strongest). Of course Rejuva Fresh has many models with maximum electromagnetic output that’s several times stronger and deeper than that on the emshape neo fit. Generally, for more active stronger individuals we recommend a machine with a rating of at least 5. Or you can also go for one of our EMShape level 9 or 10 machines if you want the strongest in the marketplace.

All this being said, allow me to also remind everyone that with high intensity focused electromagnetic treatments, patients can expect to feel some results, like increased firmness, right after a session, however significant results will typically show up around 6-8 weeks after completing the full series (typically one month of 8 sessions) as your body continues to build muscle and burn fat.  Most of our machines include radio frequency which helps to burn fat as well, although the EMShape Neo Fit is focused on electromagnetic treatment.

And finally Adriana, if I may suggest, it could be beneficial to participate in an additional complimentary training session to help optimize performance. Our specialists will develop a targeted treatment protocol to enhance your clinical outcomes.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff! Machine came packaged securely and in excellent condition. We ordered the 7-in-1 hydrafacial machine and it provides great results!

5 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi MB,
Thank you for your 5-star rating. We’re glad to hear your Rejuva Fresh 7 in 1 Professional Hydro Dermabrasion Machine Upgraded arrived in excellent condition and is delivering great results for you. If you ever need support or have questions, feel free to reach out anytime at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 5 out of 5 stars

There was a shipping issue with the…

There was a shipping issue with the straps for my device and they fixed it right away.

4 December 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Kuuipo,
Thank you for the 5-star review. I’m glad our team was able to take care of things for you right away. If you ever need anything moving forward, we’re always here to help.

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