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2.1

Poor

TrustScore 2 out of 5

17 reviews

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Rated 2 out of 5 stars

Next time, Rejoy.hu will be the last place from which I accept a purchase offer

I initiated the online sale of an Apple iPhone 12 64GB Black on December 9, 2025. After selecting “minor signs of use” and “perfect functionality,” an offer price with a 10-day payout was provided on the online platform. Shipping the device via the courier arranged by Rejoy.hu was smooth and problem-free.

After sending in the device, I received feedback for the first time only 5 days later. In this feedback, Rejoy’s appraiser stated that I had indicated “perfect cosmetic condition”; however, according to their assessment, intensive signs of use were visible on the phone. As a result, they reduced the original offer by 10%. This also meant that the 10-day payout period was automatically extended by this amount of time.

Unfortunately, in the meantime I had cancelled other appraisals, so I accepted Rejoy’s lower offer for a phone that was in particularly nice cosmetic condition. The device had been used by my wife, always kept in a protective case with a screen protector, and all of its functions worked perfectly.

Cosmetic appearance is highly subjective. My evaluation was based on Rejoy.hu’s sample descriptions of apperiance, whereas the appraiser provided an essentially subjective evaluation that could not be disputed. The only alternative was to accept the offer or request the device to be returned, potentially incurring additional shipping costs.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

I purchased an Iphone 13 recently in…

I purchased an iPhone 13 in “excellent” condition, advertised as having undergone thorough check-up protocols. Despite this, the phone arrived with a malfunctioning microphone. I sent it back for repair, but it was returned to me a week later without any explanation, repair report, or confirmation of what had been done. The microphone still didn’t work.

When I contacted customer service, they offered no apology and showed no intention of resolving the issue properly — they simply told me to withdraw my purchase and send the phone back if I wasn’t satisfied.
Never again

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Rejoy

“My girlfriend bought a Samsung Galaxy A55 from the Rejoy website in ‘very good’ condition. They mentioned that there could be minor scratches, but the screen was completely scratched, the sides were worn all the way around, and there were visible marks from impacts.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

They calculated a price for my phone online, I specified exactly the damages and they sent a price. After I sent it in they came back with another offer with 1/8th of the price offered previously.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Why I recommend Rejoy/Flip

Bought a Samsung S23 Ultra in the "as good as new"
condition and it was like I was the one who first had this phone. No scratches, no damage at all. As they promised. Sameday delivered the package two days late, but it's not their fault (not like it was a hurry to get a new phone). Paying 250K Hungarian Forints for the phone instead of 500K-600K HUF is crazy.

People seem to have issues with Apple devices, but it is just about the fact that Apple is so locked reselling is a pain. I beilive it is just the right time to consider swithing to Android anyways.

I could not turn my old phone in because it is so old, but I expected this, no problem. (No one wants a 7 year old phone anyways.)

One thing they start to sell is other branded laptops (Samsung for example!). Same goes for watches. They should also mention that your phone may come from another country (because they are a part of the "Flip" company, they are just named "Rejoy" here), because my phone sometimes (1 in a 1000 times) shows up a little bit of Romanian (country where it came from via Flip) or French (assambled or first sold there) text. Afterall I'll probably buy my next phone from here 4-6 years later.

10 May 2025
Unprompted review
Rated 1 out of 5 stars

They are a joke

They calculated a price for my phone online, I specified exactly where and how it was damaged and they retracted from the amount offered accordingly. Or so I thought. After I sent it in they came back with another offer less than 1/4th of the price offered previously...It's ridiculous.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend

I do not recommend. Bought MacBook from them in "as new" condition for 800 euros but failed after a month. Sent the laptop for repair but they didn’t even bother to try after keeping it for 20 days. Instead found small invisible scratch and told me I damaged the laptop. Very disappointing experience.

15 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

They are exactly like the other reviewers described them. Cheating, lying scammers. They make you wait for weeks (instead of 1-2 working days as promised) before they tell you that they think the item is in much worse condition than it is in reality, then based on this disgusting lie they rob you. That is the business model. If you don't want to wait weeks to get informed that you will loose a lot of money and then another month to receive what is left, avoid them!

10 January 2025
Unprompted review
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