Regrowz Reviews 

243
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the fantastic hair products, noting that the specialized shampoos and conditioners leave their hair feeling exceptionally soft, healthy, and full of natural volume. People frequently praise the exceptional customer service, mentioning that the support team is very friendly, incredibly helpful, and always quick to resolve any issues. Some reviewers were not happy with certain items, mentioning that specific formulas felt far too heavy or caused mild skin sensitivity. A few customers also observed minor product inconsistencies, such as noticing that the shampoo texture became a bit more watery over time.

What people talk about most

Product

People report positive experiences with product, expressing general satisfaction with the effective shampoos... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with how the products make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an amazing team that provides a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Replacement product. Thanks so much for sending out a replacement product after mine broke!

Rated 4 out of 5 stars

Light, but slightly greasy, however easy to use. Think there might be some new strands sprouting.

Rated 5 out of 5 stars

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more

Rated 5 out of 5 stars

Delivery was damaged by Royal Mail Regrowz Customer services sorted it the very next day. Free replacements thank you. Fast service and love the hair oils. Shampoo and Conditioner is great too


Company details

  1. Hair Product Store

Written by the company

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

243 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(243)

26 reviews in the last 12 months

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Rated 3 out of 5 stars

I've been using the product for a year…

I've been using the product for a year now. I can't say that my hair looks any thicker. It does feel softer and my hair and scalp do feel healthier. I've taken pictures of my hair from the same 3 angles each month for comparison. It definitely does not look any thicker. As far as customer service goes, they have been responsive and I have received everything I've ordered. An issue I had with an incomplete order was promptly resolved. I'll continue using the product a few more months.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

I love this brand!

I love this brand! After giving birth to my firstborn I suffered from postpartum hair damage and after a month of using the Regrowz products my hair starting coming back to life being shiny and full of volume.
Definitely recommend.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Been taking Hair Supplements for a…

Been taking Hair Supplements for a month now, hair condition got better, now on to the second bottle. My hair got thicker, longer and no more hair fall a lot like before.
I also used their thickening shampoo & volume conditioner. Both have nice and sweet refreshing herbal smell. No more dry scalp and frizzes.
Highly recommended, it works.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

3 Month Supply Review

I tried the three-month supply treatment after receiving it as a gift from my colleagues. I've been experiencing post-covid hair loss for a few months now, and I can see some areas of my scalp with less hair than usual. I didn't have high hopes at first, but it turned out to work perfectly on my hair after the first few weeks .As indicated in the YouTube reviews, hair shedding stops, hair begins to grow in the thinning areas, and my scalp feels healthier. This product is a MUST TRY if you are experiencing hair loss.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Post-pregnancy hair-loss TREATED!!

I've noticed that I'm losing a lot of hair ever since I gave birth to my child. One neighbour who had been through the same situation as me recommended Regrowz Hair Treatment, Shampoo, and Conditioner, which she stated I should use according to the guidelines and see results in no time. Since I am not feeding my baby any longer, I started to try them. According to her advice, I tried three months' worth of Treatment, Hair Thickening Shampoo and Conditioner. In early weeks, my hair stopped dropping like it used to, and didn’t require as much shaping after shampooing, and I could feel my hair more volumized than usual over the first few weeks. I can see baby hair growing back in some spots where my hair had fallen out. Buying this again 100%!!

25 January 2022
Unprompted review
Rated 5 out of 5 stars

I used the homeopathic scalp treatment…

I used the homeopathic scalp treatment and saw an increase in new hair growth where I applied it, around my hairline within around four to six weeks. I also noticed shedding within a couple of weeks of using it but this is normal and encourages healthy new hair. My hair feels fuller!

18 January 2022
Unprompted review
Rated 5 out of 5 stars

First Purchase.

First purchase, seems to leave hair soft and shiny. Too early to say it will stimulate new growth. However, have already made a repeat purchase, so am hopeful and at the very least it seems like a good quality shampoo.

9 January 2022
Rated 4 out of 5 stars

I have very fine

I have very fine, thin hair which has worsened in the past 2 years (thanks to Covid).I decided to try the thickening shampoo and have been using it for one month. I started noticing I was losing a lot of hair in the shower now that I'm in my early 30s. After a bottle of this, I noticed my hair is visibly stronger and I don't shed nearly as much. It has a lovely smell which is just to love! Believe me This is worth the cost!

6 January 2022
Unprompted review
Rated 1 out of 5 stars
Regrowz logo

Reply from Regrowz

Hello Wesam Hamdan,

Hope you are keeping well.

Sorry to hear that you think that the item has not been delivered, however it is actually still on its way to you. We are available during UK office hours to handle any support queries, we are happy to take a call, email or live chat to help with any issues you are experiencing.

Just a quick recap on your order. You placed an order on the 25th December 2021(Christmas Day) we are closed during the public holidays and so are the delivery services, so following that on the 29th December(next working day) we shipped your item.
The tracking details were emailed to you. Due to the time of year, RoyalMail have a backlog for deliveries and seeing as how it was shipped out on the 29th December 2021 I would expect those delays ran into the new year and of course that means your delivery has not yet been completed.
I have confirmed with RoyalMail that as of yesterday they are back to regular working hours.
You should expect your delivery arriving soon, we advise that the waiting time for delivery from UK to international destinations can take up to 14 days.
Unfortunately we have no control over the delivery once we hand it to RoyalMail, however we are more than happy to assist to ensure you receive your order as expected.

Rest assured if you do not receive your order we will send out a replacement, however as explained above your order is still on its way to you.

Best regards,
The Regrowz Team.

Rated 1 out of 5 stars

I have ordered a derma roller 3 weeks…

I have ordered a derma roller 3 weeks ago
Still have not arrived. Contacted the support number on their website
No answer

4 January 2022
Regrowz logo

Reply from Regrowz

Hello Mr M I Ahmed,

Hope you are keeping well.

Sorry to hear about the inconvenience you have experienced with your order.

Unfortunately today we are experiencing a higher volume of calls as we are running some promotions.
I tried to call but I was unable to reach you on your mobile number, just a quick recap on your order.
You placed an order on the 26th December 2021. Following that on the 29th December we shipped your item. The tracking details were emailed and sent by SMS to you.
Due to the time of year, RoyalMail have a backlog for deliveries and seeing as how it was shipped out on the 29th December 2021 I would expect those delays ran into the new year and of course that means your delivery has not yet been completed.
I have confirmed with RoyalMail that as of today they are back to regular working hours. You should expect your delivery arriving soon.
Unfortunately we have no control over the delivery once we hand it to RoyalMail, however we are more than happy to assist to ensure you receive your order as expected.

If we cannot come to a conclusion by latest tomorrow on the delivery of your order, I will have your order resent to you at our expense.

Best regards,
The Regrowz Team.

Rated 1 out of 5 stars

Not really that happy…..

I paid for two and only one was delivered, I have emailed and was told they would look in to it, but still I haven’t heard back, nor received the purchase, or been refunded for the item that was not delivered .

5 December 2021
Rated 1 out of 5 stars

Disgraceful customer servive

As another buyer below states...LOUSY CUSTOMER SERVICE. Ignores emails, unreliable in all very shabby customer service. Furthermore, packaging label describes full contents therfore breaching confidential privacy.

3 December 2021

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