Registry Australia Reviews 1,401

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of the processes, often describing them as straightforward and quick. The service provided is consistently praised for being fantastic, efficient, and reliable, with many appreciating the prompt support received. Reviewers also commend the staff for their helpfulness, patience, and efficiency, making interactions pleasant and resolving inquiries quickly. The website is often described as easy to navigate, informative, and well-designed, contributing to a smooth user experience. However, some people mentioned issues with payment, noting that they received notices that appeared to be official invoices but were actually requests for services they did not need or want. A few other people also felt that the website was difficult to navigate and confusing, with one reviewer expressing strong concerns about its legitimacy. Additionally, some customers reported that the system was glitchy or that the website's bot was unhelpful, leading to difficulties in getting support.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Website

Customers had ambiguous experiences with the website, with some praising its ease of use for domain... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and prompt,... See more

Staff

People report positive experiences with staff, highlighting their prompt service and efficiency in helping... See more

Payment

Users describe negative interactions with payment, often feeling tricked by notices that resemble official... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's pretty straightforward, you just pay! I plan to contact Registry to see what the Domain means. I'm new to all this

Rated 5 out of 5 stars

The service was fantastic! Bria was extremely helpful, patient and efficient. My enquiry was solved within minutes with follow up emails to confirm what we had discussed. Thank you Bria.

Rated 5 out of 5 stars

Private Company posing as ASIC Did you receive an official looking letter about renewing your business details? No need to pay REGISTRY AUSTRALIA PTY LTD, just pay ASIC directly and don't deal... See more


Company details

  1. Business to Business Service
  2. Business Administration Service
  3. Company Registry
  4. Registration Office
  5. Registry Office
  6. Web Hosting Company

Written by the company

Registry Australia is a corporate services provider that facilitates business name registration & renewal services for Australian companies and businesses. Developed for convenience and ease, the registry platform allows you to register and maintain all of your business registrations in one place. Our innovative system seamlessly integrates with many government services to simplify the registration process and making it faster and more reliable while being completely centrally managed.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The service was fantastic

The service was fantastic! Bria was extremely helpful, patient and efficient. My enquiry was solved within minutes with follow up emails to confirm what we had discussed. Thank you Bria.

2 December 2025
Rated 1 out of 5 stars

Not a Good Experience

I got charged way too much and their letter looked like a bill, I was really confused. When I called for help, the staff was rude and just wanted more money. I don’t recommend using them. It felt like a scam.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Good luck trying to contact this…

Good luck trying to contact this company. I'm trying to contact them and no luck. The bot on the website is terrible and i have left messages and emails with no luck.
Update - Finally got hold of them and issue was resolved.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

This place is a total SCAM!

This place is a total SCAM!
They send you an official-looking renew letter for your business name prior to an official one from ASIC arrives. And they charge you 3 TIMES the registration fee!
I am not even sure why this scam is allowed to go on!

9 October 2025
Unprompted review

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