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Regional Finance Reviews 3,063

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TrustScore 4.5 out of 5

4.6

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and compassionate approach, often highlighting specific individuals for their outstanding service. Many people appreciate the excellent customer service, noting that representatives are attentive, clear in their explanations, and make the process smooth and reassuring. The overall service is frequently described as outstanding, with consumers feeling valued and supported, especially during financially challenging times. However, some people mentioned issues with payment processing, including unexpected fees and difficulties with electronic checks taking days to clear. A few other people also felt that communication was disorganized, with some experiencing rude attitudes from staff and persistent calls even after issues were supposedly resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting many employees as professional, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are often... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

User experience

Customers consistently report positive experiences, often describing them as pleasant, smooth, and easy.... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding payments reasonable and manageable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regional finance has been really good. They’ve always managed to give the best customer service and naming one employee by the name of Jasmine Valdez. She handled my account with upmost respect and gr... See more

Company replied

Rated 5 out of 5 stars

The Ridgeland Regional Finance location is awesome. I had the pleasure of working with Jess, who recognized that I was going through financial hardship and negotiated the terms of my contract. She cam... See more

Rated 5 out of 5 stars

REALLY DIDN'T INTERACT MUCH WITH THE MOODY OFFICE OTHER THAN TO TOUCH BASE AFTER CHECK CLEARED. WAS LOOKING AT LOANS BEFORE GETTING MESSAGE THAT A CHECK WAS COMING SO DIDN'T FINISH THAT LOAN AND WAITE... See more

Rated 5 out of 5 stars

My customer service rep Alexis was the best. She jumped right in to help with my problem and really cared about getting the best solution for me. Would recommend not only Regional Finance but specific... See more

Company details

  1. Financial Institution

Written by the company

For over 30 years, we’ve been helping people get the money they need. We understand that everyone needs a little help now and then. We take the time to listen to your needs so that we can help you find the personal loan that is right for you. Our dedicated employees serve our customers from over 350 convenient locations in 19 states.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I'm sorry I don't remember the the…

I'm sorry I don't remember the the young lady name but she was very helpful and walked me through the whole process thank you so much I will be recommending your company to my friends and family

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I've always had a good experience with…Regional Finance

I've always had a good experience with the manager, loan officers and the entire staff when requesting a loan or assistance from Regional Finance. I would recommend them very highly to anyone in need of Financial Assistance. They are very Professional and knowledgeable about the loan applications and their Business Practices. They are willing to assist you in whatever request is needed.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Always friendly and helpful while being…

Always friendly and helpful while being very professional. Takes the time to answer all my question. Gabby helped me this time but everyone in the office over the years have been very helpful. Hats off to you today Gabby. You made this visit a pleasure.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy application for loan

Easy application for loan. Very professional agent that assisted me with the process from beginning to end. Patient kind and very respectable to the customer

3 February 2026
Unprompted review
Rated 5 out of 5 stars

My experience at Regional Finance was wonderful and I have not had such a great experience with people that I just met.

My experience at Regional Finance was outstanding. All of my experiences were unbelievable. The crew were was so great at meeting the needs of me the customer. Mrs. Betancourt and Gabby worked above and beyond to meet my needs. I appreciate all that they did for me. They are wonderful people and will be my everlasting friends.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

CHECK

REALLY DIDN'T INTERACT MUCH WITH THE MOODY OFFICE OTHER THAN TO TOUCH BASE AFTER CHECK CLEARED. WAS LOOKING AT LOANS BEFORE GETTING MESSAGE THAT A CHECK WAS COMING SO DIDN'T FINISH THAT LOAN AND WAITED ON CHECK INSTEAD DUE TO A LOWER PAYMENT AMOUNT.

4 February 2026
Unprompted review

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