Regatta Reviews 

40,787
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 10,532 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the various outdoor clothing items deliver fantastic quality, reliable weather protection, and exceptionally reasonable prices. Buyers also appreciate the remarkably quick dispatch times, helpful customer communication, and completely seamless online ordering process. Many shoppers state that the garments fit true to size and provide wonderful comfort during cold weather. However, some people mentioned frustrating issues with delivery delays and a noticeable unreliability regarding the external courier service used. Reviewers noted that parcels occasionally arrived significantly late, went missing entirely, or were incorrectly dropped off by the shipping partner.

What people talk about most

Product

Clients share positive opinions on product quality, praising the reasonable prices, excellent warmth, and... See more

Quality

Users describe positive interactions with quality, expressing general satisfaction with well-made items that... See more

Delivery service

Consumers find delivery service to be positive, highlighting that items arrived promptly, well-packaged, and... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a seamless process with fast... See more

Price

Customers had positive experiences with price, frequently highlighting fantastic deals during sales and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered my item on myline and was a bit confusing as it kept saying 'invalid shipping address" when trying to pay but it was auto filled so couldn't understand why as details were correct. Eventually... See more

Rated 5 out of 5 stars

I got the Waterproof Changing Robe as dry robes on other sites are way to expensive l!!!! and this coat did not disappoint great quality and length completely water proof. Warm and perfect for hikes a... See more

Rated 5 out of 5 stars

Order received in good time, earlier than expected. The jacket is nice quality and using the discount made this a great price. It’s a classic style but cosy jacket that doesn’t feel bulky, so very wea... See more

Rated 5 out of 5 stars

I recently purchased a new coat from this shop, I had a discount with my first order. Item was dispatched immediately and delivered quickly. There were several different choices for delivery which was... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. also in
  3. Camping Store
  4. Clothing Store
  5. Outdoor Furniture Store

About Regatta

Written by the company

Regatta Great Outdoors Regatta Great Outdoors
Shop New In Shop Waterproof Jackets Shop Women Shop Men Shop Kids Contact Customer Care

About Regatta

Embrace adventure and the unreliable British weather with Regatta Great Outdoors' high-quality range of waterproof jackets, fleeces, walking boots and camping equipment. A family-owned outdoor and leisure clothing company with one simple mission, to produce affordable clothing not only for adventurers but for those who want to open their front door and just have fun. Regatta’s philosophy of producing affordable clothes for everyone has made the brand one of the most loved in Britain.


Contact info

  • Basecamp, Mercury Way, M41 7RR, Manchester, United Kingdom

  • regatta.com

4.4

Excellent

TrustScore 4.5 out of 5

41K reviews

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4.4

All reviews

(40,787)

9,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good service. Delivery prompt. Items good quality and good value although sizing of some was varied. First delivery gave free return but subsequently charged for returns.

27 October 2026
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, I liked the web site as it was smooth to use. I was kept up to date with the status of my order and it arrived a day early. My new clothes fit nicely and feel good on, bought in advance for a holiday next year.

31 October 2026
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever, have been waiting for my things since 5 days as it appears, it's on the way since last 5 days in tracker but it hasn't moved even an inch . Tried contacting customer service but miserably everytime it's the AI stating they are looking after it and will contact after 48hrs, there is no proper staff to communicate. Its frustrating, the HELP service ( chat and telephone ) is nothing but a big dissapoitment

31 October 2026
Rated 5 out of 5 stars

I’ve always had a really positive…

I’ve always had a really positive experience with Regatta. The clothing is good quality, comfortable and practical, with a great choice of styles. I’ve also found the prices very reasonable, particularly when there are special offers. I would certainly recommend Regatta and will happily shop with them again.

31 October 2026

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