Welcome bonus, which was a 100% deposit match for first 20£ deposit didn't add to balance and support hasn't got back to me yet, and it's been hours tho it may be due to it being late night early mor... See more
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Deposited £20 and went to play, got a message..Your account is currently under review. Please contact our customer service team and quote Code 2...So contacted them, was pushed from pillar to post try... See more
Company replied
Deposited £50 and got 25% matched bonus then I won over £500 it vanished from my account balance due to wagering bonus rules what a big con ! They encourage you to deposit and then when you win don’t... See more
Really not impressed. Made a withdrawal request over a week ago, still not a sign of my funds in my account. Customer service friendly but can't tell me anything apart from advise to wait. No communic... See more
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Company details
About Regal Wins
Written by the company
Not only do we pride ourselves on providing players with access to the best games and gaming experience, we also aim to provide our players with the best customer service.
Climb your way up to our Loyalty club where you will be rewarded greatly for your loyalty with personalised offers gifts and offers epically for you!
Play anytime, anywhere with Regal Wins!
Regal Wins is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134
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Absolutely terrible website...Dont ever…
Absolutely terrible website...Dont ever play with them...I Put 200£ deposit and after that they locked my account.When i texted them they opened it again and i try to withdrawal my money back.After 2 hours they sent me email asking to explain why i want to withdrawal my money without any activity in their website and they and also they gonna sent my money back in the website and lock it again.......I will open a case for sure......STAY AWAY OF THEM!!!!

Reply from Regal Wins
Hi i try withdrawal my money fro
Hi i try withdrawal my money fro. Account and it just goes back on site can u help me the card registration is ending in other card is old one I had new card come. ? Won't let me withdraw

Reply from Regal Wins
Total rubbish
Total rubbish, i deposited £200 through PayPal after this they locked my account. I opened case on PayPal to get my money back. Then they answered on Paypal i have to close case because they cant make refund if case is opened, so i did anf course it was
big mistake. After this i sent message ... no replay, no money. All people should open court case for this company!!!

Reply from Regal Wins
AVOID!!!!
AVOID!!!!! This site really needs to be investigated asap!! I was allowed to deposit £50 and before I was able to play a penny of it my account was closed and I have now been battling for over two weeks to get my deposit back. I cannot get onto the site to withdraw and every time I contact support I get a stock message telling me someone will reply within a couple of days but have not had one response. I am going to go to my bank to see if they can do anything as it’s clearly a scam site but everyone needs to report they’re issues higher and get the site taken down!! Would leave negative stars if I could!!

Reply from Regal Wins
Total scam
Total scam. Deposited £20 and it said my transaction was declined. Checked my bank account and they have taken the money out. Beware this is a fake scam site.

Reply from Regal Wins
Play on a few Cainso's and this is the…
Play on a few Cainso's and this is the worst,
50p Spins £200. No win over £5.00.
And you can most probably guess NO BONUES!
NOT A SIGNAL ONE let's do the maths .. 50p to £200
...... 400 SPINS NOT ONE BONUS.
MUST OF BEEN HAVING BAD LUCK hey?
I would stay were Clear.
Virgins Games is were you guess want to go.
PLEASE STAY AWAY!!!!!!!!!!!!!!!!!
Illegal Wins
I am also getting error constantly and when I try to live chat I am always in position 1 but never moves on.
Also where is the withdrawals section on this site as I cannot find it anywhere lots of chances to deposit mind you. **AVOID**
Horrendous!!!!
Horrendous!!!!
As previous comments , the same issues .
Error 400
Long waiting times with chat.
Finally get on site only to be kicked off again.
Got £25 of bonus money that can’t use on any game.
SCAM SCAM SCAM.
I would rather stick needles in my eyes then ATTEMPTING (with no luck)to play on this casino again.
RIP Regalwins………
Slow and constant error 400
Slow and constant error 400. Doesn't pay out and bonus reels rare.
I like this site but every 5 minutes it…
I like this site but every 5 minutes it crashes saying can’t find webpage or header too large so you spend more time trying to get back on it than actually playing. This happens in mobile and PC. Had no problem with withdrawals though, super fast, no problems so far. Just wish it worked better.
I made one deposit on this website…
I made one deposit on this website played it but when I made another deposit I cannot get onto the site. Keeps telling me that there is an error but I want to get my second deposit refunded to me. I can’t access any phone number chat to be able to get in touch with them. I just want my money back
This people are really sick .
This people are really sick .
You only win when you play with them 1st time then if you play Thousand and thousand ££ you we’ll never even win nothing I have played with them for so long but never win they always taken you never have fun it’s scam.
I’m done with the scam people.

Reply from Regal Wins
Stay clear of this site absolutely…
Stay clear of this site absolutely shocking no bonus rounds took loads of money on each slot with no wins plus not even a bonus offer .. account is being deleted

Reply from Regal Wins
Signed up last night deposited £10 and…
Signed up last night deposited £10 and then my account was closed.
Tried the live chat but was waiting for over 30 minutes and was still position 1. Tried live chat again this morning and got through.
Was told that they wanted bank statements/payslips ect.
The site is a complete joke.
After saying I am not giving out personal information up on joining the site and it never asked for it while registering or before I deposited I then asked for my £10 back. They did say they have sent it back but will take 3-5 working days.
This chat also took over 30 minutes to resolve although it wasn’t a particularly long chat. It seems to me like it takes them a millennium just to solve a simple issue. A huge amount of work needed on this site. They should make sure it dose all its checks before you deposit as well. There’s no point telling us there regulations ect and expect us to be okay after we have deposited to then be asked for personal information. I then felt to say well tour site regulations are shoot for me.

Reply from Regal Wins
Absolute joke of a site
Absolute joke of a site, sites been down for 2 hours reading all the reviews it’s a shambles how haven’t they fixed this issue? Worst casino site I’ve used. Currently have funds into my account so I best be able to access these soon or I’ll be seeking legal aid for theft

Reply from Regal Wins
Honestly
Honestly, I can't cope, I top up, page goes down, I try to get back on, page gone or owner removed page. Finally it let's me on, page then goes down. This has to be the worse site I have ever played on. The site does not stay up for longer than 5 minutes. It has done it for last 2 weeks. Soon as try or manage to deposit site goes down. Finally comes back get to log on a game. Site goes down. Sort it out

Reply from Regal Wins
Great casino
Great casino! After reading all
These bad reviews I’m quite shocked. I have never had a problem with regal wins, they pay out so fast usually within the next 30mins, I have entered plenty of promos with them and have won a few Amazon vouchers and even a robot hoover!
Sometimes the payouts aren’t great but I still enjoy playing and have some pretty big wins before. All paid out instantly.
Won't you believe
Won't you believe, i just join regalwins these week,this is the first time i gamble with this casino,i was playing roulette,i don't know i am lucky or not, when my balances at around £4300 something very strange happen in front of me, Firsty i have three or four continue void games, so in this case it is the time to ckeck out with my winning,but i saw my £4300 figure keep changing ( the figure was going down) untill it stop at £1300,I was wonder i didn't asked for bonus in the beginning ( because I know bonus have so much condition to pay out,so i refuse every bonus when i play).
I speak with the support team , they didn't give me a good explaination,just say it happen because of the bonus,i said to him,i didn't ask for bonus,the answer is even I didn't ask for,the bonus will automatic kick in ( what a funny answer),so i think i won't get a solution , so i call again try to speak another operator with a better explain,unfortunately,it was same one i spoke to,but this time he said because of the void games ,they refund to me etc ( void games means no bet ,refund to me is reasonable ) finally ,i better go to my account to ckeck my records, its amazing, i found the last 3 or 4 void games is not the last game , I got a few big bets games follow (total bets around £3000 lost bets which i haven't done. that's why £4300 down to £1300. I didn't speak with them again ,don't you think will i get the money back from them,the withdraw £1300 have a record of fastest paid out,within hours,no proof they asked for.

Reply from Regal Wins
Im new to this site however when i…
Im new to this site however when i deposited for second time the site froze i couldn't gain access i even emailed them but got no reply after a few days today i managed to log in successfuly, my £5 i deposited few days ago was showing on my balance anyway i played deal or no deal and couldn't believe i won £50, £45 of which I withdrew to my bank account the only downfall was it charged me £5 for transferring my own money something they've never mentioned before, after reading the reviews i hope i receive my winnings

Reply from Regal Wins
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