Paper work and on-line submissions seemed to be to today's standard. Note I'm 72 and completed all on my own. At some point disclosure of fees should become evident. Thank you for all the follow-up,... See more
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What a pathetic service you guys have, sending email form every three days while going thru email process, there is no option to submit form in your submission form. I sent email 4 times asking to... See more
Make sure you have all the information at hand ie boarding passes booking number and your id then fill everything in the rest is plane sailing
You guys are really doing a great job I enjoyed my flight with Refly I would also want others too to try out the company I love my experience with you guys keep it up
Company details
Written by the company
Flight delayed, cancelled, or missed a connection? You could be entitled to up to €600 per passenger under EU law. Refly is your trusted partner for flight compensation. We make the process simple, fast, and stress-free. Our team checks your eligibility, handles the paperwork, and manages the entire claim on your behalf — including legal action if necessary. With our no win, no fee policy, you only pay if we successfully recover your compensation. No upfront costs. Our legal experts deal directly with the airlines, so you don’t have to. From delays and cancellations to missed connections and denied boarding, we fight to ensure you receive the compensation you deserve. Simple process. Professional support. Real results.
Contact info
United Kingdom
- info@refly.org
- refly.org
3.5
Average
785 reviews
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Seems a scam
Easy to apply. Hope its more easy and faster to get refund
Its been 15 days now. No update. I think its a scam. Pls avoid, hence changing the rating
4 April 2026
So easy to complete
4 April 2026
Easy to use not complicated
4 April 2026
Misuse of Personal Information and No Response from Support
It seems like they are claiming the amount using your information, but they give you nothing in return, and all communication channels are closed.
4 April 2026
Unprompted review
It was easy and simple
It was easy and simple to complete the form. Hopefully, the outcome will be a same as well!
4 April 2026
Flight delay compensation
"I had a great experience with ReFly. The process was smooth, and their team handled my flight compensation claim efficiently. I was pleased with the outcome and would definitely recommend them."
4 April 2026
It would really be a great experience…
It would really be a great experience if i will really have refund. And if it is granted it is an easy way on how to have the refund.
3 April 2026
Good very good
4 April 2026
Cathay pacific
18 March 2026
Never received any updates
Never received any updates ! No compensation! Just a waste of time
12 March 2026
Avoid
Very fast to ask for all your information for the compensation and then disappear. No way to contact them at all. They took our compensation
11 February 2026
Unprompted review
Terrible service
Terrible service, they absolutely disappear and do not answer!
1 August 2025
Unprompted review
There was no good research and…
There was no good research and assumptions were made that were incorrect
1 April 2026
No answer at all.
26 March 2026
No any Informationen about my demand
No any Informationen about my demand, after my application no answer from Refly. I don't know if my demande have received by Refly
28 March 2026
Its a scam
Its a scam, they took my information and got my claim approved and kept all the money.
31 March 2026
Unprompted review
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