Reflxlab Reviews 55

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the fast shipping and careful packaging, noting that their orders arrived quickly and safely. Consumers are particularly satisfied with the unique and niche products offered, which are often hard to find elsewhere. However, some customers experienced issues with their orders, such as missing items or damaged products upon arrival. In these instances, the company was quick to rectify the mistakes by sending replacements promptly, often with expedited shipping, which greatly pleased those affected.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting their appreciation for the innovation in film... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very satisfied with the quality of the... See more

Service

Customers consistently report positive experiences with the service. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently ordered a batch of Fuji 64-D, a lovely film that was discontinued some time ago. The initial shipment was quick. My order, however, was unfortunately short one piece. They wasted no time in r... See more

Rated 5 out of 5 stars

I have ordered from Reflx Lab now three different times. Very easy process. Received my packages within 1-2 weeks from ordering. Yongxiang was also very helpful in resolving a missing package. Rea... See more

Rated 5 out of 5 stars

In the past, when I ordered single or a couple rolls of 35 mm film, 2 of the largest suppliers in the US would take the cassettes, not in a factory box and stick it in a bubble wrap envelop. Now, ju... See more

Rated 5 out of 5 stars

Unfortunately, due to an issue with my camera (Fujifilm 50R), I wasn’t able to use the flash. However, when I contacted the seller to explain the situation, they responded with great courtesy and wer... See more


Company details

Written by the company

We make and sell photographic film and camera accessories. Our mission is to serve photographers across the globe, especially film enthusiasts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Excellent buying experience and great product

Excellent buying experience! I was looking for a light meter replacement for my old Rollei 35S and Reflxlab Light Meter, small, effective, affordable and accurate satisfied my needs. Moreover the assistance of Mr. Yongxiang to find the shipping that seemed missing has been definitely supportive.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous little accessory. Well worth the money

The Reflx meter is a fabulous little bit of kit. It sits unobtrusively atop my Leica iic and looks very much as though it belongs there. Much smaller than any of the shoe-mounted meters made originally for these cameras, it combines style and modern technology to produce an accurate meter that is straightforward to use and looks very much at home on these vintage cameras. If you don't want it on view, it will easily slip into any pocket out of the way. My only minor quibble is the choice of battery. A 2032 would have been easier to obtain, albeit that it may have made this diminutive device a few mm larger. Overall, an excellent bit of kit combined with a really good price and first class aftermarket service. Highly recommended

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Reassurance.

Initially I thought my 5 rolls of film were being sent to not only the wrong address but to a completely different state lol but the communication was clear and I was reminded on how much the GPS systems we tend to rely on arent always spot-on. Saying all of that to say, I wouldnt hesitate to continue buying and supporting. Communication and customer service is very important, and these guys get it.

26 March 2026
Rated 5 out of 5 stars

Double boxed when mailed!

In the past, when I ordered single or a couple rolls of 35 mm film, 2 of the largest suppliers in the US would take the cassettes, not in a factory box and stick it in a bubble wrap envelop. Now, judging from how packages are handled that left me reluctant to purchase. Reflxlab had each roll in a box then placed those boxes in a sturdy box. I haven't shot them yet but if the film quality is this good, will be ordering more.. and I am primarily a 4x5 shooter.

27 March 2026
Rated 5 out of 5 stars

Prompt customer service. Listened to me and fixed the issue with a shipping partner

Reflxlab team helped me out when I had a shipping issue for my package (it was not their fault). I was pleasantly impressed by their response time and the urgency with which they fixed my issue. I will absolutely buy from them again. They just shipped out a replacement and I’m happy they did because the item (Ricoh battery case) is great! Will definitely buy from them again.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service, amazing products.

I have ordered from Reflx Lab now three different times. Very easy process. Received my packages within 1-2 weeks from ordering. Yongxiang was also very helpful in resolving a missing package.

Really awesome team and I will continue to buy more. I can’t wait until they restock 250D in 220.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Good customer support

Reflex Lab accidentally sent me a different film stock than the one I ordered, but they are quick to respond via email and sent me replacement free of charge.

20 January 2026
Unprompted review

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