Refinery89 Reviews 45

I have contacted them via email, but they have not responded. Their support is very slow.
They should respond immediately to messages, especially from publishers.
I want to work with your company. I have contacted you several times, including by email, but I haven't gotten a response yet. Please tell me in detail which websites you are working with and what your traffic demand is?

I get weekly spam ad mails from Louis Bialek. According to his mails, the company is located in Hamburg. I just reported this company to the Bundesnetzagentur as these spam mails are prohibited according to § 7 UWG.

I'm very satisfied with Refinery's service. Whenever I need help, they're always there for me. Highly recommended!

I’ve had a very positive experience with Refinery89. The platform is stable, transparent, and easy to use, with clear reporting and reliable payments.
What I especially appreciate is the overall professionalism and the way everything just works as expected. The dashboard provides all the key insights needed to monitor performance without unnecessary complexity.
Communication and support have been solid, and whenever contact was needed, responses were helpful and clear. Overall, Refinery89 feels like a trustworthy partner that understands publishers and focuses on long-term collaboration.

The communication with my POC, Yana, is great. She is very responsive and open for optimization.

They are great in business but my experience is not good as I was expecting.
Applied for Publisher Account for my Website but after one week, still waiting for reply.
Thanks

Not listen to any ours words of to denied practices that we're talking to do not provide on out site...... and many others

I am absolutely thrilled to write a review for this phenomenal online marketing company! From day one, their service has been nothing short of exemplary. They are incredibly quick and reliable, creating an environment of trust and professionalism that is hard to come by these days. One of the standout features of their service is the nearly 24/7 availability. No matter when I reach out, they respond promptly, ensuring that all my concerns and queries are addressed swiftly.

A special shoutout to our account manager, Pascalle, who has been an absolute star. Pascalle has taken our accounts to a whole new level of excellence, showing dedication and expertise that surpasses all expectations. Her proactive approach and keen insight into digital marketing have significantly boosted our online presence, driving success that we previously thought unattainable.

Choosing this company has been one of the best decisions we've ever made. I couldn't imagine partnering with anyone else. If you're looking for a reliable, efficient, and effective online marketing service, look no further. This team will not just meet, but exceed your expectations!

This company sent me many unsolicited emails regarding "advertising potential" of my blog.

These emails (4 in the span of less than 12 weeks) have never been answered by me but the sales representative Louis Bialek keeps sending similar mails.

That is very annoying and a waste of my time

Having worked together for nearly two years now, Refinery89 became a reliable long term partner. I've only had positive experiences, from communication and service up to their technical capabilities. Looking forward to many more years of that partnership!

Great partner for publishers big and small. Good support and great people. Along with Refinery89 we have grown from a small publisher to one of the biggest lifestyle publishers in NL. Huge thanks to Robin and Pascalle for their support.

Great commercial and technical follow up by the team.
Doubled the income in Belgium comparing to the big Belgian agencies.

Perfect transition between old partner and Refinery.

They also try to think with your publishing company.

A real partner in PUB!

I'm having a very good experience with Refinery89. We've been working together for about one month and the revenue is very good. I also have an excelent support from Vinicius that's always ready to help adjusting ads, settings and always looking for ways to improve our results balancing revenue and user experience.

Good service, nice communication. Respond quickly and find a solution quickly. Very happy with it!

Great support.
Good profits.

We have had a long collaboration, with Refinery89 growing every year. Which we as a publisher benefit from. There is fast and clear communication, so we know where we stand and can also address problems immediately.

Refinery89 has been taking care of the ads on our news website Redactie24.be for several years now. They are always prepared to discuss new possibilities, they react very quickly to all questions and payments are always on time. I am very satisfied for years now.

Fast reacting, forward thinking, cooperative