Rocket mortgage screwed the whole process up. I was told 30 days, it’s now been almost 60. I gave them all my information and then closing time comes and they blame me for their screw up. Their initia... See more
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I got referenced to rocket mortgage, who did credit check and inspite of having excellent credit but did not provide any documented Loan offer that i can go through before to go through under writi... See more
A quick 2 minutes of our time to answer some basic information gave us a pretty accurate look at what our new mortgage would look like. Easy, helpful and peace of mind. So happy we were able to comple... See more
Only one lender contacted me and incessantly called and emailed. We had asked a few questions for clarification and the response was we will get back to you. While they did call back, they did not hav... See more
Company details
Written by the company
TAILORED MORTGAGE ESTIMATES FROM LENDERS, POWERED-BY TECHNOLOGY. We are dedicated to helping the average homeowner who is looking to refinance. They should feel confident they are getting the best deal and making the most informed decision based on their financial situation. Our mission is to supply the tools, information and matching technology to empower homeowners to make the right decision for themselves.
Contact info
United States
- refily.com
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Ana was amazing and really helped me to…
Ana was amazing and really helped me to know about the process.
I had very simple directions given
I had very simple directions given, to successfully make this a smooth and rapid process. There was no hassle and it made my life easier.
Only one lender contacted me and…
Only one lender contacted me and incessantly called and emailed. We had asked a few questions for clarification and the response was we will get back to you. While they did call back, they did not have answers to our questions and were very pushy
They couldn’t refinance for the amount…
They couldn’t refinance for the amount I wanted to I only needed 50 grand and they’re trying to give me 80 was $1000 a month house payment, I don’t think so
my information was given out to all the…
my information was given out to all the possible mortgage companies and they started calling back to back. This is basically violation of right/privacy
Smooth process very simple
Smooth process very simple. Was linked with Rocket Mortgage. Highly recommend.
It was a good service but it gave the…
It was a good service but it gave the impression that it was the company doing the loans not just referring. It did expedite the process for me though so I'm happy enough with the service.
Your service is what it advertised!
Your service is what it advertised!! Very easy to use, no pressure and very fast. I plugged the information in and now I am scheduled for a refinancing Inmarsat than a month. I would suggest this service to anyone.
The process wasn't as I was informed it…
The process wasn't as I was informed it would be.
Quick Service
I received a call right a way and was quickly connected to Rocket mortgage. The experience with Rocket went very smoothly and was very swiftly completed.
Great customer experience
The entire process was a breeze!!!!
I didn't receive a follow-up call
We never finished the refi?
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