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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges or billing discrepancies, difficulty canceling subscriptions, and continuous billing even after cancellation. Customers frequently found the pricing to be too high for the content offered, with some feeling that they were being overcharged or that the cost was disproportionate to the viewing time. The subscription model was also a major point of frustration, with users experiencing issues with managing or canceling subscriptions and being billed for services they did not intend to purchase. The app itself received negative feedback, with some users reporting technical problems, battery drain, and concerns about data privacy, including reports of the app accessing clipboard data. Conversely, a small portion of people found the videos to be good and enjoyed the short stories.

What people talk about most

Payment

Customers report negative experiences with payment, including charges they did not recognize and difficulties... See more

Price

Customers consistently express strong dissatisfaction with pricing, frequently citing high costs and... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report being... See more

Application

Reviewers express strong dissatisfaction with the app. Many users advise against downloading it, citing... See more

Product

Consumers find the product to be ambiguous. While some reviewers praise the quality of the videos and the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They stole money from my account as I didn’t even purchase coins but $30 purchases , $9.99 , $4.99, every type of purchase they had kept coming up in my account I had to delete the app and report them... See more

Rated 1 out of 5 stars

I paid for a subscription and in the process of attempting to "bind" it to my information it "went away"! Sent feedback requesting assistance with the UID it was attached to and got the runaround. Did... See more

Rated 1 out of 5 stars

I would rate a zero if I could. I’ve been enjoying the video streaming services. However, I just discovered that ReelShort is billing either double or two weeks at a time. I only signed up for weekly... See more

Rated 1 out of 5 stars

Unauthorized charges and no customer support – Guest user I am extremely frustrated with ReelShort. I used the app as a guest and never created an account. Despite this, I have been ch... See more


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

167 reviews

5-star
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1-star

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Rated 3 out of 5 stars

I'm really in love with short films but...

I'm really in love with these short films. I will agree though that it is quite expensive to watch them and it is better to just watch the first 10 unlocked ones than to pay. I am grateful, however, that many who watch them upload them to YouTube so that even those of us who don't have much money to spend on apps can watch them .

28 May 2025
Unprompted review
Rated 1 out of 5 stars

I would rate a zero if I could

I would rate a zero if I could. I’ve been enjoying the video streaming services. However, I just discovered that ReelShort is billing either double or two weeks at a time. I only signed up for weekly billing. Their latest charge has resulted in my checking account being overdrawn. Unacceptable and most likely illegal behavior.

26 May 2025
Unprompted review
Rated 1 out of 5 stars

This app is ridiculous

This app is ridiculous. It keeps asking for one to upgrade. And gives such short episodes. Every time you need to do something to earn coins to watch. I paid R19,99 and got 100 coins and the app toons all 100 coins at one episode. Such a scam. It is ridiculous.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

It’s to costly!

It’s to costly!! I paid for a week on Tuesday got a receipt showing it would end on Tuesday the next week. It ended on Monday by 5:30. Its out lines are all the same so when you watch one you figure out what happens in all the rest. Very boring. 🥱 It’s a costly joke.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I paid for a $19.99 vip week subscription but never got it. They will
Take your money and never get back to you. Total scam.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

This company is ripping off users.

This company is a rip off. My daughter unwittingly created a weekly subscription of £19.99. Unfortunately our apple account was debited twice. We requested a refund but never got a response. Avoid this app as it is simply a scam and works out extremely expensive.

10 May 2025
Unprompted review
Rated 4 out of 5 stars

Okay I give this app a 4 stars because…

Okay I give this app a 4 stars because it’s really good I love the movies but I just got a notification saying you got 3,000 coins and guess what. When I get on the app I only have 37 coins LIKE WHAT if you guys didn’t want to give it to me you didn’t have to send me the notification like… THERES no point.!

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Imagine paying for one more episode…

Imagine paying for one more episode after watching 10 minutes of adss to figure out that episode 49 is a repeat of what happened on episode 1. Nothing new, just a recap. The creators are smart. I want to see what happens next, but it is very expensive. Even the play games to earn coins ia crazy. You play 10 minutes and get 30 coins, not even enough for one episode. It is probably possible to watch all without paying but thay requires a lot of ads and downloads. I would not mind paying, if the costs were lower.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not download this app

Do not download this app, these movies are total waste of your time, it is only build up to create cliffhangers, you can not see any storyline with all interruptions for them demanding you to watch adds or paying hundred of dollars for completing ONE episode. It also b class acting. Instead with this money you can actually have 1-2 good streaming services with hundreds of prize winning series from the best writers in the world.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Do not download Reelshot, they'll fleece you

I watched a short on Ticktock and decided I wanted to watch more so downloaded the App. I first bought £4.50 time it then took me to the beginning y the time it got to where I was on Ticktock, it blocked me. I again paid £9.50 and the dame thi g happened. They are crooks who are out to take money and not deliver.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Twice I’ve paid for weekly pass

Twice I’ve paid for weekly pass. Twice I have not gotten what I purchased. And I complained and got no response. If this isn’t a scam the people working there are not good at their job. I do not recommend. YouTube whatever you’re looking for. It’s not all of it and usually annoying to do but it’s better than being ripped off $60 for nothing.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

No conclusion or happy ending

I couldn’t stop watching as cheesy as it is. Yes I knew it was overpriced but I paid with no regrets. The worst part about the whole bunch is so far they are all cliff hangers. No second season or conclusion to story. What sadist does this? I appreciate some cliffhanger waiting for next, but all with no sight of ending, explanation or notification. Very unethical!!!

14 April 2025
Unprompted review
Rated 1 out of 5 stars

This is a total rip off

This is a total rip off. They reel you in with shockingly awful acting and plots but once you have gone so far you are invested and you want to know how it ends. I thought for this one I would end the pain and pay to see the remaining scenes but that's not what happens. You get to watch a few and then your credits run out! And then add insult to injury it bumps you back to the beginning! I will not get back the time and money that I have spent on this tripe. Awful. Please don't waste your time or your money!

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Reel Shorts is a rip off

Reel Shorts is maybe the most expensive streaming of videos at $20 a month or $200 a year. Yes you can watch for free if you are willing to endure 30 to 60 seconds of ads to unlock about 60 seconds of an episode. Even if you’re willing to endure the ads that only works for a few sections of the video then it locks you out. The first time you’re locked out you have to wait about five hours before you can start watching with ads again. The next time you’re locked out about ten hours and now I’m on the third lock out and I have to wait twenty hours before I can start watching again with ads for free. While the story I was watching was interesting enough for me to try and finish it for free. I doubt I’ll bother to go back to try and finish it. It’s just too expensive to pay for the quality you get and too time consuming trying to watch for free.

8 April 2025
Unprompted review

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