Reef Knots Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the excellent craftsmanship and stylish designs. Many people are also very satisfied with the efficient and prompt delivery service, often highlighting the careful packaging of their orders. The overall service provided by the company is frequently described as first-rate, with consumers appreciating the responsiveness and helpfulness of the staff. However, some customers have experienced issues with delivery times, reporting delays and a lack of updates on their orders. A few people also received incorrect items, and there were isolated concerns about the durability of some products, specifically regarding the elastic in swim shorts.

What people talk about most

Product

Reviewers mention positive feedback about product quality, fit, and style. Customers consistently praise the... See more

Quality

Consumers find quality to be positive, consistently praising the well-made materials, excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speedy and prompt delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, helpful, and... See more

Order

Customers generally express satisfaction with their ordering experiences. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality great customer service and above all they care for you as much as there products I have now purchased Polo’s, Sweat Shirts and my favourite Half Zipped Knitwear absolutely top quality. To th... See more

Rated 5 out of 5 stars

Reef Knots are an ace company who LISTENS👂🏽 to their customers when things, unfortunately, go wrong. They are RESPONSIVE, CARE and sell QUALITY products. I would 100% recommend them and definitely... See more

Company replied

Rated 5 out of 5 stars

Well I keep looking for a red polo in my size, but damn it, they come in & sell out within a few days. Looks like people with similar tastes & a requirement for top quality items are quicker of the ma... See more

Rated 5 out of 5 stars

I have ordered stuff from this company for a couple of years, I treat all our men folk to Reef Knots clothes for Christmas. The quality is exceptional, the style fun, and the items seem to suit all, y... See more

Company replied


Company details

  1. Clothing Store

Written by the company

We are a small UK clothing brand specialising in exceptional quality menswear. We specialise in outstanding fit, fabric and customer service. Key product lines include: Tops & Jumpers, Polos, Shirts, Tees, Swim Shorts and accessories. We are predominantly an online business, but we also have one physical shop in Salcombe, Devon. Established 2013 with c.100k customer orders shipped.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service and after sale experience…

Great service and after sale experience and I’m absolutely delighted with the superb quality and perfect fit of my quarter zip top.
Will be ordering some polo shirts this week!

10 April 2025
Unprompted review
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Reply from Reef Knots

Thank you, Scott. Great to hear and really kind of you to leave us a review.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, well packaged and good quality product

1 April 2025
Unprompted review
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Reply from Reef Knots

Thank you for leaving a review. So pleased you were happy with everything. Hope to see you again soon.

Rated 5 out of 5 stars

Qtr Zip Sweater

The overall quality of my Zip Sweater is excellent, good fit and as my 19yr old daughter commented looks expensive and of good quality. Soft too the touch and as at present does not appear to pluck after several times of wearing.

10 April 2025
Unprompted review
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Reply from Reef Knots

Thank you for leaving your very kind review. Your daughter has clearly inherited your very good taste!

Rated 5 out of 5 stars

Zip Sweatshirt and Jumper

I am really pleased with the product I bought. It is of really good quality and I would not hesitate to but from Reef Knots again. Customer service was excellent too since I had to re-size the original order. All done in a week

23 March 2025
Unprompted review
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Reply from Reef Knots

Thank you for your kind words, Robin. Glad we could get everything sorted for you!

Rated 5 out of 5 stars

Brilliant quality and so nice to see a…

Brilliant quality and so nice to see a British company going up and beyond for customer service fantastic product. I’ll definitely buy again well done guys.

27 March 2025
Unprompted review
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Reply from Reef Knots

Thank you for the very nice review. We really appreciate your excellent feedback!

Rated 5 out of 5 stars

Top quality shirts

The quality of the shirts is first class, well made, super material, and very comfortable to wear.
Delivery is excellent.

14 March 2025
Unprompted review
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Reply from Reef Knots

Thank you so much for taking the time to review us. Very happy that you love the shirts and service!

Rated 5 out of 5 stars

Simply Outstanding

I was really impressed not only with the quality of the garment that I purchased, which was excellent but also with the cut and fit of the item. I also received excellent customer service. I am delighted to be able to recommend this company and I will certainly be a returning customer.

11 March 2025
Unprompted review
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Reply from Reef Knots

Thanks you for taking the time to review us and for your very positive comments about the product and service. We will look forward to helping you again in the future!

Rated 5 out of 5 stars

Going to use Reef knots for all my casual clothing in the future.

I really think I have found a clothing company that I will use again and again. I love their ethics and the quality and service is second to none. I recently purchased a polo shirt, perfect fit, colour exactly what I wanted and garment quality and finish equally as perfect. Will definitely be my "go to" clothing company.

15 March 2025
Unprompted review
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Reply from Reef Knots

Thank you so much for your very kind review. We are so pleased that the effort we put into quality and ethics comes through to the customer. We hope to welcome you back soon!

Rated 5 out of 5 stars

Exceptional quality.

I’ve bought 3 quarter zips, 3 or 4 polos and just now two ties. All exceptional quality and arrived well packaged within a few days.

4 March 2025
Unprompted review
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Reply from Reef Knots

Thank you so much for reviewing us. We are very pleased you’re happy with your products and we hope to welcome you back soon!

Rated 5 out of 5 stars

My new favourite

Fast delivery. Reasonable price. Nice colour. Good quality. My new favourite.

11 March 2025
Unprompted review
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Reply from Reef Knots

Thank you for taking the time to review us. We are very pleased we are your new favourite and hope to welcome you back soon!

Rated 5 out of 5 stars

Bought a quarter zip top

Bought a quarter zip top. Very warm and excellent quality. Came back for another for my Dad. Excellent service and good quality.

25 October 2024
Unprompted review
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Reply from Reef Knots

Miles, thank you so much for this lovely review. We hope your father enjoyed his quarter zip as much as you did! Hope to welcome you back soon.

Rated 5 out of 5 stars

Excellent Brand - High quality products!

Made a number of orders from Reef Knots. Always exceptional quality and this time was no different! Don't normally review things but this is my favourite brand.

1 March 2024
Unprompted review
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Reply from Reef Knots

Thank you, Jonathan. Very pleased we’ve been doing things right. Hopefully we will see you again soon.

Rated 5 out of 5 stars

Sidmount brushed cotton shirt

Sidmount brushed cotton shirt, arrived promptly, well packaged. Great quality and good fit. Will definitely being buying more shirts from this site.

5 January 2024
Unprompted review
Reef Knots logo

Reply from Reef Knots

Thank you. We are thrilled you like your shirt and we'll be happy to deal with you again in the future.

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